There were too many people working. Different people for different jobs.

I was very pleased with the whole process.

They were very responsive and did a good job.

I am not happy with the way my bathroom is,because what was done is not worth 17,500 dollars. For that much money it should have been totally done. Got a shower, laminated,toilet and floor. NOT HAPPY!!!

Joyce Factory Direct & Bath Planet provided highly quality doors and windows, and I would recommend them to anyone.

They were very prompt, and they got their job done in a quick, timely manner.

The guys were great, everything was very professional, very clean, just great service.

Had 3 windows replaced in our double wide. First class work done by 2 first class men. Very happy with the way it looks.

installer was great

I would strongly recommend Joyce Windows. I've worked for a window company before, and they offer a better price than what I was working with and trying to sell to people. Joyce windows offers a great value for its dollar, and I highly recommend them.

I don't know anyone here.

My wife and I had been talking about remodeling our 60 year old bathroom for 15 years. The many solutions we investigated during that time were either too expensive or too low quality. Especially vexing was the techniques for replacing the 60 year old wall tiles enclosing the tub/Shower and integrating the solution with the tiles on the other three walls.

In the Summer of 2023, the Joyce team had a booth next to my Right to Life booth at the Western North Carolina State Fair. They had as a display, a mock-up of a remodeled bathroom, that featured their products. I was taken with the wall panels, how substantive and good looking they were. I talked to the employee in the booth and he told me about the company and the product line, and answered all my questions openly and honestly. I was impressed and when he offered to send a sales rep to my house in Rutherfordton, NC, to design a solution I took him up on it.

The sales rep had obviously been a construction contractor himself and was very, very, knowledgeable of the bathroom remodeling process and the products, including alternatives to Joyce's own product lines. We had been looking for so long that the difference between his solution and the others we had explored was just obvious. His solution was so complete and it fit within our allocated budget that we signed a scope of work the next day.

While we waited for construction to begin, (at our request) we made some changes to the scope of work and that presented no problem: the project manager was very cooperative and adjusted the contract accordingly. The contractors appeared on time on the appointed day and they were worked diligently and efficiently to dismantle and remove the excavation debris and actually spent 30 minutes cleaning up before they left for the day. I continued to work from my desk with minimal disruption.

Upon installation of the new flooring, the contractors discovered that some of the floor joists around the wax seal of the old toilet had rotted and after confirming pricing, which we found fair, they executed a change order and proceeded with the repairs with no delay. Upon completion, they performed a punch list inspection along with us and with one last clean up and upon removal of all project related and even sweeping up sawdust and plastic particles from the driveway, they exited.

We are extremely happy with the Joyce team's planning, production, products, execution and the behavior of all involved and could not be happier.

Good work, nicely done, completed quickly.

The sales rep, Mason, is very good and very professional. The installers came, and they did a great job. They cleaned up, and I am very impressed with them. I would recommend Joyce Factory Direct. To me, they did a great job. I paid more with them than with another company because I was more impressed with the sales rep. They also installed them in one day.

The sales representative (Mason) went above and beyond. He was really spectacular. The installation team too were great! Very skilled, clean, polite and thorough. The windows are of excellent quality. There was a little misunderstanding in how the final payment was made but overall it was a top notch experience so I would highly Joyce Factory Direct.

Poor quality product, exceedingly expensive.

Installation was done in a very professional manner. All my questions were patiently handled and thoroughly.

Over priced, salesman says different than what you actually get. Knowledgeable about products.

I think everything was wonderful. It was done when I was told it would be done, and I have no problems.

Taylor, our installer, was very quick. He did a wonderful job, and he was very good about asking me questions about how I wanted things before he did them. They kept everything clean and professional.

Everyone connected with the company was polite, professional and friendly. I could not be happier.

I found the process of changing out my sunroom windows to have been done professionally from the first sales call, through the measuring process and up and until the crew left with the new windows installed. Everyone I encountered was friendly and very competent.

Very pleased with the work & result.

They did a good job on everything.

The end result was very good but the plumber left a very thick layer of dust everywhere. I am not yet done cleaning it.