Jenkins Restoration kept to their word by making sure my renovations were completed and to my satisfying. They were professional and courteous
Out overall opinion of Jenkins - and particularly of Jenkins' concern for our needs - could not be better. Professional to a "t" in every way, each and every individual with whom we've dealt.
I was referred to Jenkins through my insurance company. Zach is very polite and professional, he came in did his measurements and I had a few questions he answered them with no hesitation. Chris came in and stage my home for a dry out, he explained everything in detail, kept me abreast on how things were going, he too answered any question that I have/had about the project.
because of the good workmanship.
The only area of improvement would be the time that it took to complete the job.
Extremely satisfied with the end result, getting rid of the water!!!
They arrived as scheduled. They explained the equipment and time frame. After the drying, they cleaned up like they were never here.
Be sure to read the fine print with Jenkins Restoration. They will tell you to read the print. They did not stick to their commitment about verbal things.
I was better off managing my own project for the amount of energy, time, and frustration I dealt with. Jenkins hire subcontractors to perform the work. The only positive outlook is that, I have a better warranty with Jenkins than a typical 1 year if I was to hire my own contractor(s). If you have your own network of family or contractors, then, I would say, "stay away from Jenkins."
Jenkins Restorations did a good job. I had to call them back to complete one mission on the job that wasn't completely finished.
I think it is a very reliable and professional company.
They did there job and where friendly, both men, if you can make my mom laugh you did a good job
I actually already recommended Jenkins to a coworker. The "issues" that I had were relatively minor and really more inconveniences than real problems. My coworker had REAL issues with the company that started his work.
I am very pleased and satisfied with all areas of restoration in my home by Jenkins Restorations.Water damage was extensive! Workmanship were prompt, courteous, friendly and trustworthy.I would highly recommend this team of project manager and workers to all needing repairs/restoration.
After a lengthy construction period, we are very happy with the quality and results of the work. We have received several compliments on the rebuilt portion of our home.
They do great work.
My 2 1/2 months restoration project was completed with good workers who arrived promptly, were friendly and courteous. They showed caution for items within the house while moving about in various rooms doing repairs. Because of the good quality of work they accomplished, I would highly recommend them to others for situations such as mine.
We were very pleased with all aspects of the restoration of our kitchen by Jenkins.
I was very happy with the speed and helpfulness I got with Tony. He explained what he would do and what the next step would be to have things repaired or replaced. I was very happy with his service.
Have had to use two times and each time they were exceptionally professional timely and helped explain everything and continually kept up to date with progress. Highly recommended.
The initial water damage clean up there were problems with the equipment but the work was accomplished. However, we have been waiting for more than a month to take action on the estimated work to even discuss with them to arrange a beginning date. This situation is very upsetting because we are still waiting for the floor damage replacement and our dishwasher.
There was more than one contractor involved in the repair to my house. Because of this there was sometimes some "uncertainty" on the progress of the job. Jenkins smoothed out the "uncertainties"
I have nothing but good praise for Christopher and his crew of helpers while working in my home. Christopher's work was accomplished with much care, effectiveness and concern. His promptness, friendliness and endurance were appreciated.
I would not recommend them to my friends.
A coworker is going on a year now of having their kitchen repaired from water damage. I feared I would have a similar experience but have been extremely pleased with the service I have received from Jenkins. In all it has been a smooth process and there have been no issues with or from Jenkins.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Jenkins Restorations - VA Beach as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys