180 Contractors did an excellent and thorough job with the installation of my new roof. I was very satisfied with the completed project. The total cost was fairly reasonable and much lower than other roofing contractors that I looked at.

Exemplary communication and customer service

There was no guesswork involved. Every person involved in the project was very communicative throughout and constantly updated me with pictures while they were working.

STOP SENDING ME SURVEY LINKS AND SURVEY MAIL AND SURVEY CALLS AND SURVEY TEXTS

Didn't finsh the job. The gutters and front of garage look great. The side of garage you didn't do! It was in the quote. It's already unclipped and falling down!

Professional honest people.

I already referred 3 family members to 180!

The finishing work, was not up to our high standards. In particular, some of the caulking of our exterior door was not well done. Excess caulk was smeared unnecessarily onto the door surface. creating a visually off putting distraction from the quality of the overall unit. The installation of the unit itself was well done and done in a timely manner. The crew was courteous, respectful, and appeared knowledgeable. The area of surrounding the door unit could have been cleaned up more thoroughly, creating additional work for the homeowner.

I really like how everything was explained up front. Even the price it was fair and the work was done super fast! Everything went great when they were done. I still haven't found any nails.

Finally found a company that does everything that was on the estimate and more. I had 180 come for estimate in late March.
The work is completed, well done, late May
I finally found a contractor that does what they say and within a decent timeframe.
180 completed what they said and proved it. When I need a new roof, they will get my project.

Promptness and quality of work

I WENT INTO MY SEARCH FOR A NEW ROOF WITH DISTRUST AND TREPADATION AND ENDED UP GETTING 11 QUOTES FROM VARIOUS ROOFING COMPANIES AND I LEARNED ALOT IN THE PROCESS. MOST OF THE ROOFING COMPANIES PROVED TO BE LESS THAN SINCERE AND SOME EVEN CON-MEN. I NEEDED A COMPANY THAT WAS VETTED AND LEGITIMATE SO I RESORTED TO ANGIES LIST AND KEN FROM 180 CONTRACTORS WAS THE FIRST TO RESPOND, I LIKED KEN AS HE MADE SENSE AND EXPLAINED THE PROS AND CONS OF THIS VERY IMPORTANT DECISION. IT WAS OVER A MONTH WHEN I REACHED OUT TO KEN AGAIN AND INDICATED I WAS CHOOSING 180 CONTRACTORS FOR THIS PROJECT AND I COULDN'T BE HAPPIER THAT I DID SO!

Ferris Home should have painted the exposed trim so that it matches the siding. Our home looks unfinished.

I recently had my roof redone by 180 Contractors, and I couldn't be happier with the results! From start to finish, the team was incredibly fast and efficient, completing the entire project in just one day—even with our very large roof. The quality of their work is top-notch, and the final appearance is absolutely stunning.

One aspect that really impressed me was their attention to detail. During the job, they discovered some mold and promptly informed us about the issue. Instead of just covering it up with a temporary fix, they addressed the problem properly, demonstrating their commitment to doing the job the right way.

I highly recommend 180 contractors to anyone in need of roofing services. They are professional, thorough, and genuinely care about the quality of their work. Thank you for a job well done!

Ferris was easy to work with on this total project and I would recommend them highly

Everything from the sales to the instillation was very professional. Kept me informed on everything. Very easy to work with this company. I will give referrals to others .

Ferris functioned as the project manager through the entire process. I did not have to deal with any subcontractors or scheduling

Everything was excellent. Just a little costly. I'm very happy with all aspects of the job.

Tina was terrific to work with. Also Greg & Bob did a really good job. Cared about details. The painters did a great job, Alejandro.

Project manager could have done a better job supervising the workers

Communication was great, job completed timely and looks great

thw work was done quickluy, and while pricing the job, we found a more affordable (and nicer) option that I had asked for.

Very professional

Great guys to work with and stayed within my budget!

From Cody in Sales to the Work Crew, Dave and Ashley everyone from Coastal Windows are first class. They scheduled the job. They showed up when they said they would be here. The finished the house ahead of schedule. I would absolutely use Coastal again. First rate experience.

They came out and did a timely installation and the project looks great.

In this day and age companies don’t call you back this company got right back to me set up an appointment a nice gentleman came and did the final measurements the sales guy was great I believe it was Anthony and the installer was very prompt and did his job and did it well. Ashley has been fantastic at sending the warranty and any other information.

Everyone did outstanding work. The schedule was laid out perfectly and the tradesmen showed up as expected

My experience with the staff has been excellent. They've been very helpful in explaining everything that I needed to know with the purchase and install.

I would defintley recommend this company to anybody that is looking to have any work done at there home.

Everyone I interacted with were very professional, friendly, respectful, and supportive. They informed me of all pros and cons of each product, what to look out for if I decided to go with a different brand/vendor/contractor and more. From beginning to end, all of my questions were answered, and I always have a lot of questions. Will and Dino were refreshingly honest and patient, Hugh, the electrician, was quite possibly the kindest person I’ve spoken with, Scott and Dave took their time to answer additional questions I had at the end of the process and the installation crew was beyond efficient and thorough. Every step and the project itself exceeded my expectations!

Everyone involved was professional and a pleasure to deal with. The roof looks very nice and everything was left neat and clean. So far, we are very satisfied.

The process from start finish went smoothly

Ferris Improvement did a wonderful job on our kitchen. While we booked it in June, we understood they would not start until all materials were in.
The schedule was well coordinated and if there were any issues we were able to communicate effectively with the project manager Joe Forgione. He answered us promptly with solution.

I would recommend 180 Contractors for anyone looking to get their siding done. They kept me updated through the whole process and the siding came out really nice. I can already see the value it brings to my home.

I need to reach out to Steve to look at my gutters. They are tilted on one side. They did a great job and were very clean. I love the professional finishing touches.

The Ferris team was very thorough in scoping and estimating the work we wanted done. The workmen were very professional, did an excellent job with the installation, and were done with the project ahead of the estimated completion date.

Easily to work with, good communication.

The entire experience was handled professionally and respectfully. I would highly recommend this company for exterior improvements.

My wife and I are pleased with the installation of the windows. They are airtight and have accomplished their purpose. They were much more expensive than we expected, but we knew they would be more because they were custom built.

I had some issues that have been uncovered after the work was done.

Decision Making Factor

Decision Making Factor - I chose Coastal Windows and Exteriors because they were knowledgeable, communicative, and a well-known company.

Additional Comments

Additional Comments - I would use them again, and I highly recommend them. They worked as a team. We had a few issues, and they worked with their production team and sales agent to solve our problems. They had great team work.

Coastal Windows & Exteriors does excellent work, done quickly, and has good follow-up. Everything was good.

Decision Making Factor

Decision Making Factor - They made a good presentation and showed they knew what they were talking about. They are a solid company. These are the reasons I chose Coastal Windows & Exteriors.

Recognized Excellence

Recognized Excellence - Everyone was good.

Decision Making Factor

Decision Making Factor - Ease of getting a proper quote. Good communication. Ability to fit my budget.

The initial work with them is quite good, thorough creative and collaborative. But once you have paid, they don't respond at all. It's a lot of good customer service upfront, but very little on the follow through once they receive payments, especially about concerns.

They can improve on communication, scheduling was a hassle.

Sales Knowledge

Sales Knowledge - Very good with computer which was very comforting and gave us the feeling also we would get what he said.

Problem Resolution

Problem Resolution - Had a couple of items at end of job and very quick to finish up

Installation Crew

Installation Crew - These guys were great knew their jobs and each did it very well, roofing was different crew and same left our property clean and as8f they were never here.Mind you we had days of snow and rain and bitter cold. Siding team was here Saturday and Sunday to finish job. Our neighbor down the street used these teams and recommended Coastal to us and highly recommend and the money we spent was well worth every cent.

Construction Quality

Construction Quality - Love the product and quality is great we had vinyl insulated siding and 5 tab shingles put on. B8G PIECE WAS WE WANTED MAINTENANCE FREE SO HAD COMPOSITE TRIM EVERYWHERE AND LOVE IT

Schedule

Schedule - Were told upto 3 weeks and they got it done in 5 days and Steve the Supervisor showed up Sunday afternoon to verify it was completed correctly and than also followed up week later to make sure everything was as expected

Yes we would recommend. Great experience and we love how our house looks

They didn't send the proper equipment, including ladders, and sent a group that was outsourced to the job. He only had one ladder, and the crew did not show up on time, so I fired them and told them they could not show back up until I had the regular Ferris group there. I was satisfied with the Ferris group but not the outsourced employees.

Great service