We liked the whole process and the quality of our new shower! We highly recommend this company and product!
They were very efficient. All was done quickly and left clean.
Installation was efficient and professional
I find Jacuzzi Bath Remodel very accommodating and easy to work with!
The workers were excellent- I felt confident leaving them alone in my house
I haven't tried it out yet.
The pricing is why I rated them an eight. Otherwise, it would be a 10 in terms of quality.
They were great with communication. It was very quick. I wasn't there, but I had someone there with them. They communicated with me and them. That was really helpful. I love how it looks.
The team that worked was fantastic. They worked first and cleaned up. The personalities and everything were a pleasure to work with. Joshua was the main guy, Sabrina, and there was a third guy who worked with Joshua, and they were all great. They were friendly. They worked hard. They were clean. It was nice. It did not disrupt much of my or my son's life.
I think the sales staff and the installation staff don't always agree.
Good materials and competent, efficient installers
Change order was not processed for 16 days. Installation was delayed by over 2 weeks.
Very punctual and courteous.
We not only like the product and warranty aspect of the company, but the installers were very professional and timely.
Hi! I would like to leave a review for the wonderful job two of your technicians did at my house the day before yesterday! I don't have a Google account, so I'm filling out this survey instead.
Worst experience ever! Signed contract MARCH 31, Dec and still not completed as they had to rip it out again, 3x. They finally decided to start completely over. Hopeful it will be completed to a high level of satisfaction by the end of this year but won’t hole my breath.
Gotta love those ads I keep getting for false promises of shower in a day. I can understand having to wait for materials, then when they come out, it’s installed in a day but at this point it’s just crazy! They started with a completely bare canvas. There wasn’t even any sheet rock on my walls. It was already down to the studs due to damage in that bathroom from water exploding.
I love my shower.
Everything looks good.
The salesman was professional and the installers did an outstanding job job
The price we paid for a shower, I had better expectations.
I felt a bit pressured by the sales rep. I feel that you are a bit overpriced.
Job not completed. No communication
These two young men who did the install were a great team. Very kind and considerate and provided updates throughout the project. Your sales woman Talisa was very thorough and represented your company well.
Professional. Completed in 1 day! Easy to maintain.
They did a really great job. They were well trained and well mannered!
They didn't finish the job like they were supposed to.
Everyone was very professional!
I liked the timely manner it was done. They were professional. We are satisfied.
It was supposed to be a one day installation. Three months later, and it has not been done yet.
The guys were great
I am very satisfied.
Ty install crew were terrific, respectful very skilled
Let’s see what did I like about Jacuzzi bath plain and simple they were awesome. Their work is beautiful and I’m so happy with them and I’m so glad that we called to have them do our bathrooms.
Major error in order due to lack of information from sales representative.
Excellent service and very professional installation
Install delayed a week after I had cleared my only bathroom as requested. Shower doors rattle and are not sealed to prevent water leaks. Controls are not easy or adequate to handle the temperature or shower head selection.
I have spoken to several people from Jacuzzi Bath Remodel. The installation was probably ok, but the damage was not taken care of for over two weeks, and it is still not taken care of, and it has been three and a half weeks ago that the installation was put in.
The activity and follow-up have been lacking.
Tomorrow will be 2 weeks since the job was done and I am still waiting for a call to schedule the glass measuring.
The job looks great and went according to schedule
Took 3 months for 1 day installation! Communications was the worst. Ordered the wrong pan twice. Wand doesn't work no water pressure. Literally falling apart after 3 showers.
I think Jacuzzi Bath Remodel does good work, and the job is good.
They provided great and informative information at my consultation. They kept me very well informed on updates and the installation crew was amazing, polite and professional.
I think they did an excellent job. It did not take as long as I thought. I was very well satisfied.
I really enjoy having a shower now that I changed it. My whole purpose of re-doing it was to make it safer.
The installers were extremely welcoming and kept me up-to-date on the progress.
The cap on the bench was not what I expected. It was supposed to match the wall according to the salesperson, but it doesn't. That was disappointing. Also, I tried to contact a salesperson after he said I could call him whenever, but I never got a callback. That was disappointing as well. The overall installation was good, and I am happy with it. The workers were very good and very professional. It was a good two days.
I would recommend them to a friend, but I wish they had more options to choose from instead of plain white, like texture options. I think they only had about two, if I remember correctly.
Ethan and Henrik were amazing. They did have to come back because of issue with the pipes. I had a team building at Top golf that last day and they showed up before 7 so I could be on time. So appreciated. Have a wonderful day
The company was good and professional. They cleaned up well. I am happy.