Ty install crew were terrific, respectful very skilled

Let’s see what did I like about Jacuzzi bath plain and simple they were awesome. Their work is beautiful and I’m so happy with them and I’m so glad that we called to have them do our bathrooms.

Major error in order due to lack of information from sales representative.

Excellent service and very professional installation

Install delayed a week after I had cleared my only bathroom as requested. Shower doors rattle and are not sealed to prevent water leaks. Controls are not easy or adequate to handle the temperature or shower head selection.

I have spoken to several people from Jacuzzi Bath Remodel. The installation was probably ok, but the damage was not taken care of for over two weeks, and it is still not taken care of, and it has been three and a half weeks ago that the installation was put in.

The activity and follow-up have been lacking.

Tomorrow will be 2 weeks since the job was done and I am still waiting for a call to schedule the glass measuring.

The job looks great and went according to schedule

Took 3 months for 1 day installation! Communications was the worst. Ordered the wrong pan twice. Wand doesn't work no water pressure. Literally falling apart after 3 showers.

I think Jacuzzi Bath Remodel does good work, and the job is good.

They provided great and informative information at my consultation. They kept me very well informed on updates and the installation crew was amazing, polite and professional.

I think they did an excellent job. It did not take as long as I thought. I was very well satisfied.

I really enjoy having a shower now that I changed it. My whole purpose of re-doing it was to make it safer.

The installers were extremely welcoming and kept me up-to-date on the progress.

The cap on the bench was not what I expected. It was supposed to match the wall according to the salesperson, but it doesn't. That was disappointing. Also, I tried to contact a salesperson after he said I could call him whenever, but I never got a callback. That was disappointing as well. The overall installation was good, and I am happy with it. The workers were very good and very professional. It was a good two days.

I would recommend them to a friend, but I wish they had more options to choose from instead of plain white, like texture options. I think they only had about two, if I remember correctly.

Ethan and Henrik were amazing. They did have to come back because of issue with the pipes. I had a team building at Top golf that last day and they showed up before 7 so I could be on time. So appreciated. Have a wonderful day

The company was good and professional. They cleaned up well. I am happy.

Over promised under delivered. I struggle to see the value in spending as much as I did with the results I got.

The shower has very little pressure and only have hot water if I turn the handle down it shuts off. Very disappointed trying to get someone out here to fix it asap but have heard nothing

Everything from scheduling to completion was excellent. The customer service was amazing and the crew was neat and polite.

They worked very professional. They finished in one day and it was beautiful.

The man who came to do my installation did not properly protect the areas where they were bringing things through. They damaged a portion of my staircase, and I mentioned it, and was told they could fix it. The majority of the work itself was satisfactory, but if you are a reputable company, you should be fixing it. I cannot recommend a company that does not complete the job, including correcting any damages made.

I would recommend them to a friend because they did a good job, very polite, cleaned up their mess real well, and explained everything well.

I would be embarrassed to recommend Jacuzzi because I wouldn’t want any friends or family to experience what we have.

very professional except for the Plummer-he was in a hurry and the 'project' manager had to redo his install (he had 7 installs that day and was in a very big hurry)

You started our shower 3 weeks ago . As of today we still have the bottom half of a shower completed . We are still waiting on the top half which is the glass ??

I have three issues. One is that it took a long time for them to do the work. The workmanship was, at best, average. Third, they don't provide glass for the shower, and another company should provide it at H&M. The company doesn't respond. I called them a few times, and they said they would come for an estimate, but it has never happened. Jacuzzi Bath remodels are not helping with this issue at all. Jacuzzi claimed they called their partners, but I have heard nothing. A door without glass is very inconvenient.

Installers were able to come back out to install the shower after there was a plumbing issue.

They did an excellent job, and they left the place absolutely clean. They also covered the stairs with a cloth before they went up. Furthermore, they did a very good job.

It really depends on how we solve the issue with the bathroom floor and the door. Overall, the installation was very good, the gentleman was very professional and moved the process quickly. The shower itself is fine, but we just have another thing to touch on.

I have never invited people into my bathroom before, but now I take them in to show it off.

I am very satisfied.

I would recommend them to a friend because I really appreciated the quickness of them doing it. It was like unbelievable they could do it one day and they did.

I would not recommend them to a friend because one or two days took two-and-a-half months. Jacuzzi never even finished the job. They hired someone else to come in and finish.

We were expecting them to do the installation of a new top, but when we got a chance to look at it when they finished, it far exceeded our expectations. It was amazing. They did an amazing job. It was two young men from Jacuzzi. They did an over-the-top job. I was just, very, very, very pleased.

Everyone was very friendly. Their attention to detail was excellent. Their customer service was good.The installers were detailed orientated. They did a good job.

Delays because of vendor mistakes were disappointing.

The service was great, but the customer service is horrible.

Very professional. Clean up constantly. And, it looks great. Very happy.

The crew was very courteous and did a fantastic job with my tub and shower remodel. They ran into a plumbing issue but resolved it quickly and to my satisfaction.

The work was good, but they damaged my hardwood floors and it took them 5 months to authorize the payment to have it repaired.

Jacuzzi Bath Remodel completed the bathroom, but they were supposed to change the hardware in the other bathroom. I have been waiting over 5 days and I called serval times. I paid the full amount for both things to be done.

The salesman who has since been fired before my job started, made promises that could not be kept leaving me a substantial mess of expenses.

The two gentlemen were very professional. They answered any question I had.They cleaned up their work and showed me how to use the handles. They gave me all my paperwork and told me if I had any questions don’t hesitate to call. I would highly recommend those two gentlemen to install for your customers.

It depends on whom the friend is who I recommend Jacuzzi Bath Remodel of Seattle; some would like it and some would not. I think people would prefer to have more choices than tile.

I am getting the run-around with my custom shower door. I have been trying and have talked to a supervisor, but it is still not resolved, and it has me a little worried. It has been a month, and I still don't have a door. They keep having to reschedule.

The first thing is that they timeline was way too long to get them in. They rescheduled on multiple occasions. More recently, once the installation was done, but would have to work through a seperate company for the glass installation. They sent no information, I had to contact the glass installer. Multiple times this week and still no information. This started in the summer and we have no idea when it will be done and have no idea how long I will be without a shower. They are very expensive. One of their values during the purchasing process they state is of the value of service as them as your project coordinator. It is false and inaccurate.

Everything! Hard working. Competent. Pleasant. Informative. Efficient. Reliable.