Have already recommended to another. Explained it is outrageously expensive but completed in a day even though you need to wait an additional 24 hours before using the shower. Wish we could have gotten a true zero entry shower pan.
Over promise and under deliver. But charge a Premium. Won’t provide and itemized estimate.
They did a fantastic job.
I do not recommend anything to anyone ever
They did an awesome job. The crew was outstanding, and they made me knowledgeable about the process.
They are very professional, and they do a great job.
Attention to leaving work area as clean as prior to them creating a humongous change ! They were like magicians !Adoption was seriously a consideration!! Would have them redo our other bath !!!!
We’re really unhappy with the quality. Huge caulked seam in the middle of the shower. Faux grout line’s do not match. Sales person said the panels were custom made for each job. Obviously this is not correct. For a $23000.00 job paid in advance, it’s very disappointing.
First of all, the installer arrived and said he didn't have the window kit we purchased. He never put it in the van. Haven't received a credit for that. Next they left water on our basement floor that went from the East wall to the West wall. Got things on the floor wet. We even left our wet dry vac downstairs for them to use. Day 2 woke up to no running water except the kitchen sink. I had to go to work without a shower. Couldn't flush toilet all night either. I called that evening to complain and talked to Renee but she wouldn't be available the next day she had a family emergency. That's fine I called back 2 more times no one has returned my call. My third time I called I got her but no worries someone will call me back that evening by 7 we are now 2 days later. This doesn't include that they took off one piece of a door jam and left rough edges as well as a small hole in the floor from the door jam trim. On day 2 the installer s left in the afternoon returned at 7:30 at night. They didn't leave until 10:20 that evening. My opinion find a company that will communicate and work with you.
The workers were on time and knowledgeable.
The work was really excellent. They did both my bathrooms, but both took 2 days, so I don't know how they can offer a one-day installation, but I wasn't in a hurry. Everything looked great, but I will discuss a couple of questions with them later.
Jacuzzi has several choices of easy to maintain styles of shower, tubs, surrounds and fixtures to choose from. Old shower/tub and surround were completely removed with plumbing leaks and subfloor replaced. Workers were very focused on completing the installation and they were respectful of our home. Project completion was beautiful with bathrooms free of any evidence of construction debree. The system for complete installation is well organized so plumber arrives when needed making completion possible in one day. Having Jacuzzi replace the one-piece fiberglass tub/shower units in our bathrooms with modern materials was a very positive experience.
The installation team was very professional and very nice. Jacuzzi Bath Remodel of Atlanta did a wonderful job in my bathroom. My husband and I were really satisfied with the installation.
Cameron Martin and Brian were fantastic. They had to stop the work on the first day because I was rushed to the hospital, but they came back that Friday when my brother was at my home to finish, and I was very pleased with them.
I enjoyed my experience and I think Jacuzzi did a wonderful job.
The two men who were here and did the job did a really good job, cleaned up, and did everything they said they were going to do, and it is a really nice bath compared to what I had in there.
I was very happy with Jacuzzi Bath Remodel of Portland.
We love the shower. The guys who put it in were awesome. They were courteous and did an awesome job. We couldn't have asked for a better team.
I need to see how quickly they will come out and repair my wall.
I liked my home except for the master bath. The Jacuzzi Remodel changed the appearance of the room tremendously. The craftsmanship was excellent; the workmen organized, proficient and considerate of my home. I proudly show friends and family the difference the Jacuzzi product created!
The reason for a four-star rating for recommending them is because we were under the impression it would physically take one day, and it took over a month for us to get our glass put in.
They are expensive, and I was not expecting the sales technic to have to make a decision that day.
They didn't finish well. They forgot to put the seals around the glass door. The water fell out into the floor. Other than that, everything is good.
The measurement guy was professional and detailed. The installers were professional and courteous and kept us informed. Thorough and professional. Great clean up job.
They were friendly and reliable. The installers answered all of our questions.