There customer service is very poor they owe me money & have not paid me yet

The company's ad on television is misleading. It needs to be corrected. It took over two days to install the shower and I was without water for eight hours. The installers were wonderful.

From the sales consultation to the final bit of installation. Everything was smooth, everyone was professional. I am picky and I am very pleased with my new walk-in shower.

I love my bathroom. I hated it at first. Ugh! I love it. They did a beautiful job. It's exactly what I asked for.

We paid way too much for the product. My cousin worked with a local bath place & got onyx tile for thousands less. Also, installer did not try ahead of time to fix alignment of door until I noticed it.

High cost good quality is what i would tell people. Bot everyone is willing to spend what jacuzzi is charging, so i would not recommend

The only thing I was unhappy with is after cutting hole in my finished drywall ceiling to run wire they left it like that and said it was my problem to get it fixed one of your plumbers could of fixed that with little effort and would go along way with customer satisfaction sand word of mouth to friends And family and your potential future customers

The end result was very good.

I will definitely recommend them. They were professional, knowledgeable, and friendly.

Too much delay in getting scheduled for installation. Shoddy installation.
No paperwork given to us. Many calls were made to you requesting repairs and completion. It’s been very difficult and frustrating to get any kind of response from your company. We still don’t have a response from our call last week. Customer service told us that we would be
contacted on May 19 or 20, but no contact as of today, which is May 23.
This entire process began on February 7. We were also promised $1000.00 reduction on the day we signed the contract. That didn’t happen. We are now dealing with a third party finance company which is not Jacuzzi for our monthly payment. We are still waiting for repairs which happened at installation.

Jacuzzi installed a $18000 shower. After waiting 48 hours to use it, the first time we used it it leaked and left water spots on our dining room ceiling. They have assured me they will contact a painter for me. Has not happened yet.

Handle your own shower doors and installation without depending on a secondary source so customer can enjoy their showers without delay.

I love the tub, the fixtures and the panels.

They (Xavier and John) did an excellent job!

Read #7. "additional comments"

I am not very happy with the way it turned out. For the amount of money we paid, it looks cheap, and the caulking looks like it was done by someone who has never done caulking before. Two of the panels were not very close, and the third one, they did not even attempt to line it up.

Quality of product and work.

I'm so pleased with the conversion from bath tub to shower that I would definitely recommend Jacuzzi Bath to everyone.

Took way too long to complete. They were at my house till 10:45 pm. Not acceptable.

They were absolutely phenomenal. They did a great job.

They were really good and very nice. They did an amazing job.

They did a good job. They did a satisfactory job of cleaning. I had to do some cleaning. The product is expensive. You pay for what you get.

The two men who did our bathroom shower, Cameron and Warren, were very nice to deal with. Cameron explained everything he was doing to me. He always took time to answer my questions.
Warren was working with Cameron . Always getting Equipment and cleaning up. End result was beautiful and job went smoothly.

Gavin, Michael & Sarah done a great job installing my walk in shower & I’m very harp with it.

The shower turned out beautiful and exactly what I was hoping for.