I would recommend them to a friend because everybody, from the first initial call, to scheduling a quote, and to the install, was very professional and followed up, keeping me informed the entire way.

I have discovered a leak in the basement under the shower that's not the plumbing.

I thought Cameron and his partner did a fantastic job. They were personable, explained everything, worked hard and efficiently, and did an excellent job.

It was excellent service.

My only issue was that there were a couple scratches left in my bathroom floor that I had to touch up. Had they put down protection on the floor at the start this would not have happened. Also, I felt that the cost of the entire project was more expensive than it should have been. That said , the company was good to work with and the workers did a good job and worked hard.

It was VERY expensive for what we got...Also the main disappointment was the size...we were told we'd have more "room" in the shower and it made sense that if you got rid of the thickness of the bathtub walls it'd be wider...BUT in reality, with the glass door handle that protrudes into the shower area, you've got about the same amount of room. There's a "Trim" piece outside the "Tray" that's about 2" wide...the "Tray" SHOULD have been that wide. I feel we were misled and paid WAY too much.

They were very professional, on time, and provided excellent workmanship.

a complete replacement of tube/tile with walkin shower

It was a one-day, 6-hour job. I was very satisfied with the finished product; it looks great and i have used my shower and tub and love it.

I was very happy from start to finish with my bath remodel. I would definitely recommend them to anyone.

From the beginning thru the installation, could not asked for more in regard to the entire process.

It took us a month to get hardcopy of the paperwork. We did not get it right away.

Jacuzzi Bath Remodel of St. Louis was very helpful.

Jacuzzi Bath Remodel seems to be a pretty good company. They did a good job for us.

Installers and salesmen need to communicate better. The crew showed up and didn't have the insulation that the salesman promised they would use.

They did a very good job!

After signing a contract the end of February when I was told to expect installation in the next 8 to 10 weeks, it ended up being 16 weeks. I was unable to make contact with anyone other than my salesman because no one else would return my calls. Later when called to schedule the installation date, I was told that the delay was due to back order of shower door. The person who spoke to me said I had already been informed. I had not. The installation did only take a day but now I am waiting on someone connecting with me regarding a shelf that is loose. I was told by customer service that a repair person would be in touch to schedule a repair. It has been several days and no one has called. Again, I will have to make another call and hope to reach a responsive person.

The installers were great and asked before proceeding with anything. I appreciated that, and the work was outstanding.

I really liked my sales person. He has a great sense of humor. I am happy with Jordan and Jon who did the work. Everytime I talked with someone they were professional and helpful.

They arrived one morning, stayed late that night, came back the next morning and it was done by noon. Our old shower was in bad shape and they had to replace old boards. They went above and beyond; I am very happy with them.

Jacuzzi Bath had very friendly and courteous workers.

I was told to expect the workers to arrive early, 8 am or earlier. Heard nothing until close to nine, fortunately the job was completed same daly.

We were having trouble with the water system. They were trying very hard to make sure we got our water back before we continued with the remodel. We did not have water, and it was not their fault; it was the water company's fault. They had to get professionals to come and dig everything up. I am not sure who paid for that. I don't know if Jacuzzi paid for it; if so, they didn't make any money off of us. I have a feeling they may have footed the bill, but I will tell you they are professional through and through. The only minor complaint is that they were slow, but it was not their fault. It was the water company's fault. They had to come fix the issues. They went out of their way to please the customer. I was so impressed by that. It was not just the bathroom that was nice; the way they handled it was great. Not all companies would have done that. They were very nice and personable. They tried to get everything done in a reasonable time, and it was not their fault.

I was very happy with the installation. The product that they installed was excellent, and their installers were very polite.

Everyone we communicated with was very cordial, explained the process of financing, instillation and answered our questions to our understanding. We would recommend Jacuzzi to anyone.