The 3 men that came to install the unit were very professional and detailed oriented! Before they left they reviewed the paperwork. They asked me several times ‘do you have any questions we can answer for you?’ They answered all my questions.

After install we had a leaking toilet. We have replaced the toilet since we had company coming. The tub diverter is not long enough the water fill the tub will splash on the floor. It should be 6” instead of 4”.

See final comment. Mostly better attention to caulking spots left behind and some miscommunication amongst the crew about scheduling final inspection. The final product was just fine and problems were minor and easily dealt with.

They did a fantastic job. It was everything we wanted!

We're very happy with the professionalism of the installation and how quickly it was done.

They did a quality job.

I would recommend Jacuzzi to my neighbors and friends.

The quality of the product is phenomenal. The professionalism of the install crew that did the work in my home was unmatched. They were perfect in every way.

I love my new Jacuzzi!

I like the shower.

Process took time to get the materials but that was not unexpected because I was told it would be like that. At milestones, the team communicated by email or text. Once materials were in, installation and completion were quick and they took 2 days to install as they said they would. Also Ozzie and Jonathan who did the installation were fantastic. They communicated at each step and explained things in an easy to understand way. Very happy and pleased.

The guys who did the work did a fantastic job. They were as professional as can be.

The experience was very good from sales through to the construction. The only reason I didn't rate a ten is that it took a month for everything to get made.

Everything lived up to the expectations. They were in and out in one day and were a very professional crew.

They were fantastic, and the guys were very communicative, very professional, kind, and it went well as it could've gone.

The remodel was quick and is beautiful and is very costly. The cost is too high for many people.

The price point is higher than I’d like.

When they came out the first time, they didn’t have the right things, so I had to wait three weeks for them to come back and finish the job.

I would recommend them to a friend because they were very professional and did a very good job.

Took 6 weeks to complete.

Two things that did not go according to plan.

Good People doing the actual remodel. Clean and efficient no surprises

Many thanks to Jordan and crew. You guys are fabulous!

I was not satisfied with the final project. I felt like the company Jacuzzi Bath Remodel of Portland was not responsive once they received the final payment. It took 7 phone calls for them to even respond.

The guy who put it in was great!