The price point is higher than I’d like.

When they came out the first time, they didn’t have the right things, so I had to wait three weeks for them to come back and finish the job.

I would recommend them to a friend because they were very professional and did a very good job.

Took 6 weeks to complete.

Two things that did not go according to plan.

Good People doing the actual remodel. Clean and efficient no surprises

Many thanks to Jordan and crew. You guys are fabulous!

I was not satisfied with the final project. I felt like the company Jacuzzi Bath Remodel of Portland was not responsive once they received the final payment. It took 7 phone calls for them to even respond.

The guy who put it in was great!

Hiroki and Matt did a great job. They were very thorough and were great about answering any questions or concerns that we had. They left everything neat and clean when they were finished.

I think the overall output was good quality, but the first bathroom took an entire month due to numerous complications that could have been solved with better communication. For example, mis-measured space and no communication about concrete floors and walls to either set of installers before their arrival resulted in them needing to reorder the stall/tray, which took about 3 weeks. There was a significant lack of preparedness for the second set of installers.

They did a great job. They were very polite. They are great.

I was very pleased with the process. The finished product exceeded my expectations.

I'd recommend them to a friend because they were very professional.

They did a fabulous job. The salesman was awesome. I appreciated him. The two guys that did the work were absolutely fantastic. I don't have a single complaint. Everything that they said would happen, happened.

I enjoyed the experience; it was better than I thought it would be, and I would recommend them to a friend.

From start to finish, it was an enjoyable experience. The friendly new employee @Costco, who booked the appointment. The incredibly sweet and knowledgeable salesperson to the experienced efficient trainees and installers.
; I would highly recommend them!

We were very pleased with the professionalism and speed at which the job was done. The gentlemen were very efficient and friendly. Questions were answered satisfactorily and they left not one bit of mess. They took the time to demonstrate use and care of the shower as well.

Cameron and Logan were great! They did a beautiful job and when they left you couldn’t even tell they were there. Both were very respectful.

They did a great job but I think they were a bit pricey.

I felt they kept me in the loop communication-wise and did a great job!

A wonderful overall experience fast, professional, and courteous!

They were very professional, very efficient and great to work with.

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The contractor side of Jacuzzi Bath Remodel is 10/10 but the market side is 0/10. If it was just the contractors and installation, I would rate a 10 but the management and project team on the business side was so bad.