We are very happy with it. The installers were wonderful and got it done in two days which was amazing.

I had great service from them. The team I had, they were good.

Jacuzzi gives quality materials and quality service from beginning to end. Installers, Cameron and Zach, gave top notch customer service

I don't believe the materials that were shown during the estimate interview were the same materials that they used. They gave me a cheaper material.

The two men that were here were fantastic. They were very fiendly, polite, and great guys. We really enjoyed them.

I love my shower, but it was expensive.

The contractors were very friendly, went above and beyond, and were just absolutely fantastic.

It took 2 months to complete instead of one day. The communication with the customer was zero.

I do not recommend anything to anyone ever

We’re really unhappy with the quality. Huge caulked seam in the middle of the shower. Faux grout line’s do not match. Sales person said the panels were custom made for each job. Obviously this is not correct. For a $23000.00 job paid in advance, it’s very disappointing.

I enjoyed my experience and I think Jacuzzi did a wonderful job.

I was very happy with Jacuzzi Bath Remodel of Portland.

I already have recommended them. Jacuzzi sets the benchmark for good quality, and good customer service.

This is overly advertised as a one day install. Which may be true if there are no adjustments. I had an appointment over a month in advance yet when the installers (when they finished their demolishion) had to wait 4 hours for the plumber to come and when he got here he clearly didn't have the skills to do the job, and another plumber had to be called in, it was obvious this wasn't going to happen quickly. My house is 24 yrs. old and second the plumber had to fix what wasn't done right the first time. That lead to a different floor panel. That took a month to make. Finally a month later the installers were able to come back and finish. I will say they were very respectful and professional, and I have no complaint about the work they did.

The guys are really great. They had a couple of problems with finishing in one day. It was something with our bathroom. They kept their word when they came back. I found them very professional. The curtain rod didn't come in on time. They got a regular one to replace it. They came back and put the correct one in. We didn't have to go without a curtain rod. They made sure we could use it.

We love our showers.

They told me I wouldn't have to pay anything for a year. All of a sudden I was getting billing, and it was somebody that represented the company. I am paying $60 a month for a year. It was a whole thing, and it is crazy.

It was difficult to schedule. They came out to the wrong house, twice. I called 7 times before I got them to come out.

Communication is not Jacuzzi's forte.

You need to pay more attention to follow-up and customer service. There should be a courtesy call to the customer within a week of the finished project, or no later than 1 month. You need to show that your company still cares even if there is a warranty.

The entire process from start to finish was easy and hassle-free. Every person that I worked with at Jacuzzi Bath Remodel of Portland was professional, kind, sincere, and honest. The team took time to find out exactly what I was looking for and executed it into my dream shower. Ulises and Jordan we're amazing installers. They took extra care to ensure the carpets were protected during the installation process and left the work area as clean or even cleaner than when they arrived.

OMG! 1st, lacking in communication. Many details have been shared with some employees whom I called when no one was telling me what was going on.

They were on time, kept us in the know on what they were doing. Our shower looks Beautiful.

The in-depth sales presentation was very helpful. All our questions were answered, and we were shown actual samples of the colors & hardware to choose from. There was also a great demonstration of the non-slip floor! Our order was processed quickly, financed and installed a few weeks later. The shower is more beautiful than we expected! The features met all of our safety concerns. We especially like the teak fold-down bench and spa shower heads. Unlike our other shower, the glass doors are thick and very strong. Installers Eli & Travis explained each process, and demonstrated how to use each feature. We couldn't be more pleased! Thank you Jacuzzi! Shirley & Ruben Salas

Absolutely would recommend to my friends.