The quality was really good but the on the information about the payments was not really good.

Jacuzzi dis an ausome job.Very pleased with the Purchase.

salesperson, Denise, was of great assistance and installers went out of their way to do a good job.

Ahmed and Lucas were so professional and polite. They did a fabulous job.

I am very pleased; the guys did an excellent job.

Poor communication within the company. Made several calls and no call back!

They are a great company.

We think that your pricing (15,300) is too high for the job. And you pretty much forced us to finance for the 12 months same as cash, since you had absolutely no way of giving us any kind of discount. Also, we have an issue with the finished project that we have contacted you about and we are waiting for a call from customer service.

I had the unit installed last Tuesday. I have had some issues with the installation and haven't received responses from anyone since the installation. I have called daily.

My experience with Jacuzzi Guild was it was bad. They screwed up my house. They broke stuff in my house. They left it dirty in my house. I had to hire another company to fix what they did what they broke. I am not very likely at all to give them a good review.

Everything went great for install, the workers left it clean and were very respectful, very happy with quality, also the young lady that came out to show me the product was absolutely fantastic!

Worked until the job was finished. The weather was horrible cold and snowing but they continued on with what they needed to do not letting the weather slow them down.

Overall, we had a good experience. From our sales rep that came out to the installers, they both were professional. Overall, it was a good job.

Luke & Ahmed were GREAT

I am very satisfied with the outcome.

We had a Bath Fitter tub put in several years ago, and it was one piece. I am not too happy with the caulk, but the quality is a 9 and the workers were a 10. They said if it's not measured perfectly as one piece, they have to get a new one. They did a lot of caulking and fitting. There isn't a square area in our home, that's a true square, since it's an older home. I don't see $13,440.00 worth of materials, but the guys worked so hard. I don't want to affect the workmanship and hard work they put in. Furthermore, I am shocked at the price. I should have mentioned it to the salesperson. The next guy that came out did almost nothing, just a follow-up. I expected it to have fewer joints. Everything is caulked and joints. It's guaranteed for a lifetime, but I would like to see what the caulk looks like in 15 years. The caulk always fails or has to be redone. It was a very long process. Hunter and Axel, the workers, get a thumbs up. They wanted to make it right with what they had to deal with.

We liked the whole process and the quality of our new shower! We highly recommend this company and product!

Hi! I would like to leave a review for the wonderful job two of your technicians did at my house the day before yesterday! I don't have a Google account, so I'm filling out this survey instead.

They didn't finish the job like they were supposed to.

I think they did an excellent job. It did not take as long as I thought. I was very well satisfied.

The shower has very little pressure and only have hot water if I turn the handle down it shuts off. Very disappointed trying to get someone out here to fix it asap but have heard nothing

The man who came to do my installation did not properly protect the areas where they were bringing things through. They damaged a portion of my staircase, and I mentioned it, and was told they could fix it. The majority of the work itself was satisfactory, but if you are a reputable company, you should be fixing it. I cannot recommend a company that does not complete the job, including correcting any damages made.

You started our shower 3 weeks ago . As of today we still have the bottom half of a shower completed . We are still waiting on the top half which is the glass ??

We were expecting them to do the installation of a new top, but when we got a chance to look at it when they finished, it far exceeded our expectations. It was amazing. They did an amazing job. It was two young men from Jacuzzi. They did an over-the-top job. I was just, very, very, very pleased.

The salesman who has since been fired before my job started, made promises that could not be kept leaving me a substantial mess of expenses.