The salesperson as well as the installers were very professional, polite, and explained the system to me.
They came in and did a good job. They did it in a day. They were great and hardworking. It was a good process.
From the very start when the lady came out with the plans and how the shower would be, it was perfect from then on. I signed up that very moment. Step by step Jacuzzi let know what will happen next. I have never had a company follow up and care as much as Jacuzzi did.
They were very polite and efficient, but they left one step out of the process. That had to be fixed later.
To date, I have not used my new shower as I am waiting for the installation of the shower door. I thought you guys did the complete renovation.
I would recommend this company to anyone at all
The service, product, quality from start to finish, and everyone was just stellar and outstanding.
The initial scheduled time was messed up due to some oversight by the salesmen and we weren't very satisfied, but they rescheduled us quickly and made some concessions. The installers, Omar and TJ, were exceptional.
My project was done very professionally and respectfully. The crew was very conscious of our furnishings, and did an outstanding job. I cannot say enough good things about them.
They have good service and quality, and they are efficient and professional.
The installers were very professional and made sure everything was done correctly.
Our salesman spent more time telling us about the history of Jacuzzi than he did about the products we were buying.
This has nothing to do with the installation team.
The people that came out were kind, courteous, worked with you and were very respectful. They are exactly what people need to see to know there are good workers out there that care about what they do.
The contractors were clean, informative, and friendly.
The total Jacuzzi experience was one that was a major disappointment for me versus their advertisement.
I am very satisfied. They did a good job.
They showed up when they said they would. They did the work neatly and timely. They cleaned up after themselves and explained everything well.
I haven't tried it out yet.
They did a really great job. They were well trained and well mannered!
They provided great and informative information at my consultation. They kept me very well informed on updates and the installation crew was amazing, polite and professional.
The company was good and professional. They cleaned up well. I am happy.
I have three issues. One is that it took a long time for them to do the work. The workmanship was, at best, average. Third, they don't provide glass for the shower, and another company should provide it at H&M. The company doesn't respond. I called them a few times, and they said they would come for an estimate, but it has never happened. Jacuzzi Bath remodels are not helping with this issue at all. Jacuzzi claimed they called their partners, but I have heard nothing. A door without glass is very inconvenient.
Installers were able to come back out to install the shower after there was a plumbing issue.
It really depends on how we solve the issue with the bathroom floor and the door. Overall, the installation was very good, the gentleman was very professional and moved the process quickly. The shower itself is fine, but we just have another thing to touch on.