Great workmanship that I am sure anyone will appreciate.

I highly recommend Jacuzzi! We arranged our remodel through Costco.

We were very disappointed in the finished product. It was not worth the amount of money we were charged. We would not recommend Jacuzzi to anyone else.

Number one is the price is triple what it should be. The materials aren’t that expensive to warrant the cost. Secondly we were not told all of the facts about installation. We didn’t know there would be a seam in the middle of the wall. The appearance is not worth the $15000 we paid. The install team left the bathroom and the adjoining bedroom covered in dust. The install team took one of our shower head that we wanted to keep. Also the team took or used some of our material we had for a cabinet we bought. Extremely bad experience. I will discourage everyone I know not to use Jacuzzi Bath. I will also state my displeasure on my social media accounts.

Xavier, Kendrix, and Bengy were all highly trained and efficient. The installation and cleanup were perfect. They were all a pleasure to work with, and the end product is beautiful!

Our installation was priceless.
The technician were prompt, and professional

The sales representative was deceptive in his presentation of the shower install indicating the shower glass would be installed after the initial shower install was complete. He rushed through the contract pointing to touching sections for electronic initials & the crucial section saying we acknowledged the glass cost was not included in the price. Upon follow-up of when the glass would be installed I was made aware that I was responsible of glass installation costs because I initialed that section. It took several days to finaĺly get to a manager to explain the situation. JBR of Atlanta did finally agree JBR would pay for the glass installation. Just know that the advertisement of 1 day installation turned into a 6 week ordeal...

I had some issues with the installation.

Jacuzzi Bath Remodel was friendly, professional, and quick.

We like it a lot.

Either the salesperson had no idea what he was talking about or it was changed somewhere before the installation. The shower is 4 1/2 inches narrower than what I was promised.

They did a great job. We are very pleased.

Very expensive

Every interaction was met with the highest level of customer service.

The two installers, Brian & Pablo, were very polite and professional and did an excellent job.

The whole crew was great.

Jacuzzi Bath does quality work, but they are expensive.

Despite an initial delay due to an ordering error, once the installers were here, I couldn’t have asked for better service. They were very competent and exuded a professional demeanor that assuaged any doubts that I had before they arrived. Their customer service was exceptional and their attention to detail was above reproach.

It's beautiful.

I called Jacuzzi Bath Remodel yesterday because my grab bars are not flushed against the wall, so I am not at all satisfied with that. They said someone would contact me within the next 48 hours, but they don't work on the weekends. It might be this Monday. I had to call them back yesterday, and I haven't used my shower yet because I don't have the door. I need something to be done with my grab bars. They either need to be replaced or have some type of adjustments to them. That is my issue.

Jacuzzi Bath did live out to its promise. The installation was done professionally, and they completed within one day with minimal to no disturbance in my home. The technician were very professional, and the shower looks very nice.

I'd recommend them to a friend because they were very efficient, neat, and I had no complaints. Two fellas came to do the tub and two did the shower and they were all wonderful and no complaints at all.

The glass door installation process is a mess. Your advertising shows Jacuzzi attired people installing the doors but it is a separate service all together. Very disappointing to have the shower finished and have to wait a couple of weeks on the door. You need to improve this.

It is too early to know if they have my approval.

They showed up on time…actually were a little bit early.