I have three issues. One is that it took a long time for them to do the work. The workmanship was, at best, average. Third, they don't provide glass for the shower, and another company should provide it at H&M. The company doesn't respond. I called them a few times, and they said they would come for an estimate, but it has never happened. Jacuzzi Bath remodels are not helping with this issue at all. Jacuzzi claimed they called their partners, but I have heard nothing. A door without glass is very inconvenient.
Installers were able to come back out to install the shower after there was a plumbing issue.
It really depends on how we solve the issue with the bathroom floor and the door. Overall, the installation was very good, the gentleman was very professional and moved the process quickly. The shower itself is fine, but we just have another thing to touch on.
I am very satisfied.
The crew was very courteous and did a fantastic job with my tub and shower remodel. They ran into a plumbing issue but resolved it quickly and to my satisfaction.
The work was good, but they damaged my hardwood floors and it took them 5 months to authorize the payment to have it repaired.
The product itself is not nearly as nice as it appears in picture. This looks no better than aryclic. While I recognize it is easier to clean it's not any nicer.
Jacuzzi Bath Remodel did a good job, and I would recommend them.
The two guys who came got here at 8 in the morning and left at 8:20 pm. They worked the entire time. I didn't see them top for lunch. The jacuzzi shower makes the bathroom look bigger. They did have to come back to make a few adjustments. I'm very happy with the outcome.
They are an excellent company to work with; they do quality professional work.
The installers were all very friendly and nice, professional and reliable.
They did a good job and I was well pleased with it.
Khalid, the installer and Jean took 13 hours to complete my shower Remodel and the shower doors are AWful!!!!
The installers were very professional and efficient.
I liked the one-day service. I was apprehensive that because everything was done in one day, the installers would be exhausted, but they performed admirably, and the project was completed successfully.
Great customer service. Very knowledgable staff
The workers were very polite and thorough in everything. They explained things as they went. They did a great job.
The men were fast and neat
They did a good job and did as promised for the most part.
Almost everything went completely smoothly. There was just one issue about me not knowing who to call to reschedule.
They didn't measure properly the first time they came out to install, so they could not put it in because the panel was the wrong size. I had to wait another week for the installation. They were very apologetic. They reduced the price due to the inconvenience. That was good that they did that. I was surprised. I am not sure where the mistake came from. I know they do a lot of baths. They helped correct it by reimbursing me for the inconvenience. Make sure they measure correctly the first time they come out.
We are very happy with our walk-in shower.
It hasn't been as smooth as they said it was going to be.
Great workmanship that I am sure anyone will appreciate.
I highly recommend Jacuzzi! We arranged our remodel through Costco.