Ispiri does quality work with great customer service.
Our bathroom had the stand tiles in whirlpool tub, we had a really small shower and old wood cabinets. They asked me in one word what I wanted. I said oasis and that is what we got!!
Right from the start, when they first came into the room to be finished, they had great ideas of how to organize the layout of the space. I was immediately impressed. The focus was on what would work well and what would serve my needs and wants rather than what would be the bare minimum. The result is a gorgeous laundry room with two closets, way beyond my wildest dreams.
From the initial design phase through to our project completion, Ispiri was great to work with. Our project was done on time and everything looks great. Jamie, Becca and Steve were great to work with. They kept us posted throughout our project and were always responsive to our questions. We would hire Ispiri again in a heartbeat!
Everything went as expected and was timely. The quality of the work is top notch!
Would absolutely recommend. Great vision. Great at understanding our needs. Excellent ability to show us exactly what the finished product would look like. Very patient with us. Excellent customer advocacy when things didn't work exactly to plan or something wasn't quite right.
Planning, as well as living through, a major remodel is a challenging process. Ispiri made it about as good an experience as I think is possible. They took as much time as we needed during the planning and budgeting phase which helped us relax. Their attention to the details and thorough planning of the construction schedule, as well as frequent communication during the construction really gave me peace of mind.
Working with Sara on the design was a real plus. Jamie’s ideas for the new kitchen window and three-season porch was a major reason in selecting ISPIRI.
See review comments from 1/28/24
Thank you, Ispiri! We LOVE what you have done for us! We are thankful for each member of our dream team: Pete, Becca, Becky, Dan, and Joe. You exceeded our expectations. Thank you for treating our home as if it was yours, and Kip and me like family! We are excited to do business with you again.
From our very first interaction, this team listened carefully and over time brought our combined vision to life. Very responsive, kind and professional.
I feel extremely confident recommending Ispiri to anyone. They are professional, transparent, organized, communicative and on time.
Ispiri was great for us- THREE times! Now, our daughter has signed a contract with them. Keep it up!
Beautiful transformation with quality craftsmanship.
Very pleased with end result!
Overall we had a great experience.
The entire Ispiri team was great to work with. Mike and the build team always communicated with us, which lead to a successful finished project.
We had a list of things we definitely wanted in our bathroom remodel. They worked these into design plan. Then the interior designer did an excellent job of helping to coordinate everything. We absolutely love our new bathroom that ISPIRI did.
Attention to detail and overall build quality.
Everything from start to finish was Great. I absolutely love my remodeled master bedroom and bathroom.
Very punctual, good communication, good quality work and making the process very easy
They were good to work with.
ISPiRI Remodeling provides quality work. That is why we keep choosing them. This is our third home project with them.
The overall design concept was amazing, the workmanship was top notch, and the project timeline was exactly as we were told.
How the entire project came together so seamlessly was incredible. We just love our new space. Thank You ISPiRI!
The rennovation turned out excellent! We were impressed by the commitment of the company to make things right. There were hiccups in the timing of the design process and a few missteps, but at the end of the day, the issues were resolved. The building team was especially top-notch, attentive, and careful.
We had a tremendous overall
The high quality of the people working at ISPIRI and the high quality of the subcontractors.
All the staff and subcontractors were polite, efficient and on time. Much less disruption than I anticipated.
Our project speaks for itself! Friends, family and neighbors come over and absolutely love our renovated space! Our friends heard about the process as we experienced it. The process went well and that is what we shared with them.
You get what you pay for with Ispiri and we are so grateful to have hired such a professional team. Our kitchen and dining room turned out more beautiful and functional than we thought was possible.
We loved working w/ Ispiri from the very first contact to the final turnover after our project which ended up being a year and a half later. They had a very thorough process which started from our dream and eventually ended up with a plan and a budget that we could work with. A team of people became like family as we worked out all the design and architectural aspects of the project. They included architectural designers/contractors, Interior designers and an array of other talents like drafting, budget analysts, banking loans, and computer presentations. The entire process including the bank was driven by Ispiri and their vision team. The whole process was smooth, on time, and on budget for my family. We are beyond satisfied with their performance and outcome.
Very easy to work with
Project Communication was outstanding! Quality of the build is very good.
ABSOLUTELY! We have used Ispiri for three major home projects now and they have consistently delivered amazingly beautiful projects.
We are so pleased with our experience with Ispiri. After living in our home for 10 years, we were at the point of opening up our space for our family. We wanted a company that could take us through the whole remodel in the most seamless way possible, especially since we were living in our home during the remodel. Ispiri took our inspiration and vision, and designed a space that will grow with our family through the years.
Great experience! The ISPIRI team said what they did for a project experience and did what they said, not something that always happens in this world.
Ispiri was great to work with for our remodel. The communication with our project manager was easy and effective. We love the final outcome of the project!
This was our 3rd project with ISPIRI within the last 5 years. The previous interior projects went off without a hitch ..... timely scheduling was executed, supplies were abundant, communication was effective and the workmanship unsurpassed. We were very pleased with the beautiful outcomes of each project. ISPIRI made the remodeling process appear effortless ..... everything ran like a fine-oiled machine. Well ........as we know, the last couple of years have put a few chinks in the armor. This 3rd remodeling project was a pretty extensive exterior 'facelift' .... including a full window replacement. The entire remodel was approximated to take 2.5 months. Unfortunately, this timeline was not met; 7 months was the true reality of our project. Pella Reserve Contemporary Windows were the culprit of this lengthy delay and our personal aggravation. The windows were delivered piecemeal, in 4 different deliveries, months apart. From my understanding, the delays were due to manufacturing issues and worker shortages. Because the windows were such a foundational element in our remodel project, this really created a firestorm of delays/holds/rescheduling for the other contractors who were set to do their work, only contingent on the windows being installed. This was difficult for us as our summer was completed devoured by this ..... and I know it was hard on ISPIRI as well. They dug their heels in and did what they needed to do at the corporate level, dealing with Pella. Our project manager Randy worked diligently to keep things moving and had to reschedule most of the contractors. It was a lot of work. Thank you, Randy .... we appreciate all your efforts to make things right. The exterior facade is now finally completed and once again, we are VERY PLEASED! It looks great! An important point to note, with all the Pella Window delays and nonsense surrounding it, ISPIRI'S workmanship never faded.... ISPIRI does exceptional work, top-notch ALWAYS.
Would I hire ISPIRI again ? Would I recommend ISPIRI ? Yes .... to both.
Ispiri did fantastic work and had excellent customer service.
We had an excellent experience with Ispiri. Inspiri spent the extra time to build a relationship with you to truly understand your needs, wants, and design elements of the project. They also worked within your budget. We never once had to worry about communication or making sure every point of the project was addressed or completed. The team took care of everything for us.
Our actual remodeling process went beyond our expectations. Due to timing with new drain tile project, the demo team came over on a Saturday morning to start and complete a demo within 3 hours. I have never had any tradesmen team start and complete work on weekend without an emergency or incurring a premium cost.
Our Project Manager took the time to understand the scope of the project, worked around our work from home schedules, and responded to every single question we had in a timely manner. The Tradesmen were always on time and completed the work on time. They were also courteous of our work from home schedules. The tradesmen also produced top quality work, so quality or value was never a concern.
Overall, we found both the team and the process of our project was extremely valuable. We were incredibly satisfied that we chose Insipri and more importantly, we will continue to keep choosing Inspiri for all of our future remodeling needs.
Ispiri does an amazing job with high quality, beautiful interior design and implementation with a high level of customer service. They handled all aspects of our major remodel with care and excellent attention to detail, and problems that arose were dealt with quickly and efficiently. We would use them again if we have future projects.
I always refer Ispiri if given the opportunity and it is a good fit.
We definitely will recommend Ispiri to friends and neighbors. In fact, we did recommend Ispiri to our next-door neighbors, Kip and Jodi Elliott.
Ispiri handled the remodel of several areas of our home, both indoors and outdoors. We love the fresh, updated feel of our home, and would definitely recommend them to others.
Working with the whole team was amazing. From start to finish they made the process fun and easy and took care of everything. If we every have a need for remodeling in the future, we will definitely be calling ISPiRI.
Overall, we are very pleased with the result and are thoroughly enjoying the new space:
• Eliminating the triangular cabinet at the top of the stairs and extending the floor/step worked out great.
• Reducing the height of the stairway walls opened things up wonderfully.
• The railing is the anchor that enabled the choices of cabinet, millwork and hardware to compliment it as well as to tie it to the other themes in the house.
• The roof windows were in dire need of replacement and doing it now made this project very complete vs at the time of future re-roofing.
• Completing the millwork above the sink in the kitchen was exactly what was needed. Lao the workmanship was perfect – no one would ever be able to tell that had been added at a later time from the kitchen remodel.
Pricing
• Initial bid to contract price had considerable increase in cost without clear justification.
o Anne emailed and was told it would be explained at next meeting at Ispiri – it was not. Also, were told it was due to the addition of the desk when that was included from the start. Only the bookshelf was added, but the trapezoid window was removed – hard to see where that trade-off resulted in an exponential increase.
• Allowances were also very low (i.e., carpet)
• Did not seem competitive with recent contractors that we used
Design
• The countertop, although very nice, has a significant blue color vs the black that we were expecting to match the theme. Had we known it would have looked like this we would have selected something different.
Scope
• Need to establish boundaries so that entire area is included vs just the walls, etc. that were touched. This became evident when determining which walls were slated for repair and paint.
Communication
• Dumpster placement – Jim had to relocate it by a couple of feet to be able to get Anne’s car in/out of the garage
• Porta-potty – asked at the onset to NOT have one on site and that we would dedicate one of the bathrooms adjacent to the workspace.
• Buildertrend app – only used for schedule and rarely accurate. Don’t make a big deal about it if that is the extent of its use as it had little to no value.
• Scaffolding – not clear if/when workers were coming back. Disassembled/removed myself.
Workmanship/Craftsmanship
• Very good/excellent
I was impressed with the entire process from the initial visit to discuss my project, to the budgeting meetings, the design meetings and especially the execution of the work. I was kept informed throughout the entire construction phase so I always knew what was scheduled for the day. The quality of the work was excellent. The finished project exceeded by expectations.
The Ispiri Team is deeply caring about getting it right for their client. If you're not happy they will work to make things right till you are.
I loved working with all of them and will definitely use them for another project again.
Great quality work. Many supply delays
I've already recommended Ispiri to several friends.