Designers and design center were outstanding. Convenient design center simplifies selections. Project manager likewise outstanding. Unfortunately, some subs didn’t get it right the first time. Nonetheless, Ispiri ensured job complete to our full satisfaction.
I liked their referral program. It is a nice feature they have.
Ispiri and their employees (Dan and Courtney!) are the most friendly AND professional in the business. They did what they said they would do and were incredibly fast to communicate. We highly highly recommend!
Price/Value Comparison To Competition - Ispiri's bid was a bit higher than the other company we were considering but we ultimately decided that Ispiri would offer us the quality workmanship we were hoping to achieve.
Decision Making Factor - Jamie is an enthusiastic, transparent and thorough communicator and offered us a clear understanding of Ispiri's remodeling process. Everything was laid out with a timeline etc.... we felt comfortable with this kind precise methodology/plan. We felt we would always be kept in the loop.
Areas Of Satisfaction - Firstly, we are thrilled with the outcome of our home! The detailed workmanship is greatly appreciated ..... and yes, we notice all those little nuances of the Ispiri remodel. No short-cuts. Secondly, referencing question # 22, we were very satiated by the "trust" component of our remodel. It was tough not being in our home for months at a time but our team put our minds at ease. Very thankful that Todd had our back and looked after things at the homestead.
Lead Source - We would see advertisements in local magazines for Ispiri ... ie Spaces Magazine. We've also heard positive feedback from many people who knew Ispiri's work.
Additional Comments - Our Ispiri Design Team was phenomenal! We had never gone through such a renovation and we were a bit trepidatious on a plethora of levels. They walked us through our remodeling project with such professionalism and ease. The Ispiri Design Center is wonderful too! So enjoyed working with interior designers Sara and Laurie at the center. Such talented ladies.
Ispiri is an ethical and high quality company, with a strong focus on customer service. No project is ever perfect and they made it easier with their attention to detail and commitment to ensure the final remodel met our expectations and vision. I can't believe it's the same house! I would recommend them to anyone who wants quality work with a personal touch.
During this two and a half month process including the pandemic virus ,remodeling continued smoothly.
Ispiri Remodeling is a top notch company that follows through on what they say they will do. The attention to detail, the high level of communication on the many details to keep track of is impressive. They provide a curated and personal experience through the design and selections process and no matter the size of the project, they make you feel like their top priority. Our primary contacts were Mary Ellen (Design) and Dan Brtek (Project Manager) who truly made the experience a front to back success by focusing on solutions driven mindset, minimizing the natural stress points that occur when remodeling. Thanks to the Ispiri team for transforming our dream into a reality!
We were very satisfied with our experience with Ispiri. It started with meeting Pete at a Remodeler’s Parade Home. He followed up with a visit to our home, where we talked about our vision, purpose and needs for the project. All steps were handled with professionalism. He gave us confidence they understood our needs and vision and could deliver on our wishes, suggesting changes that addressed costs but held true to the overall project. Becca listened to our preferences, observed our existing colors and styles, and then she helped us make selections on colors, cabinets, fixtures, etc. We wish Ispiri success in the future and will continue to recommend them to our friends and family.
Ispiri did a wonderful job in helping us design and remodel our kitchen and living room. They and their subcontractors are very professional and delivered on their promises.
Everything went smoothly. We were kept informed along the way and they were willing to work with us on a couple of schedule changes.
Ispiri held true to their timeline and the quality of the work is outstanding.
Unfortunately Todd laughing at me when I was upset with him not listening to my parents needs makes me unable to refer or recommend Ispiri
The level of professionalism was high throughout this project. I would highly recommend Ispiri for any remodeling job.
Overall, I was happy with Ispiri for our large remodel. There were hiccups with the project along the way, but Ispiri kept us updated and were always responsive and professional. There were no hidden costs that we were responsible for at the end, which can be stressful to think about as the project is ongoing. I would consider using Ispiri again in the future if more house renovations arise.
We really enjoyed our remodel experience with Ispiri. From the first meeting and all through the project they made sure that we were happy and our expectations were being met. When there were issues they handled them with courtesy and professionalism. We look forward to the next project!
Good time management to keep on deadline, but too many errors to meet the deadline as jobs needed to be redone.
Publish it as from Barbara A.
Price/Value Comparison To Competition - Ispiri Remodeling was superior on price.
Decision Making Factor - We liked that they were a smaller company that was a one-stop shop.
Remodeling Concerns - I was worried about all of the horror stories you hear about being over budget and over on time, but we talked it over with them, and they provided us with a detailed calendar, so we knew when and what things were going to get done on time and on budget.
Areas Of Satisfaction - I was most satisfied with the communication.
Lead Source - I heard about Ispiri Remodeling when I showed a home that they had finished the basement in.
They were exceptional, and I have moved on to phase 2 because of that.
We respect them and their work. This is our second time using them. Many of same employees are still there as well, which is nice.
I had never used a design firm before but Ispiri made it easy and delivered on a beautiful kitchen I’m thrilled to wake up to every day.
The people are very good to work with. The workmanship is of the highest quality.
We are so thankful to have worked with the Ispiri team for our project. They understood the needs of our family and delivered beyond expectations!
We have completed two projects with Ispiri, one this year and the other three years ago. In each instance, the work done met or exceeded our expectations and the staff and workers were very competent, efficient and always courteous and friendly. We enjoyed the experience and would recommend Ispiri to anyone contemplating a home improvement project.
Eight projects and each has had the same level of creativity and satisfaction.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of ISPiRI Remodeling as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys