We do a lot of DIY so it was beyond amazing to have a professional designer help us take our ideas and turn them into a cohesive plan and then let the PM and contractors make that plan a reality. We absolutely love the finished product!
This is our second time using ISPiRI Remodeling, and we would never use anyone else. And they are an amazing team!
I found that the company was fairly receptive to my ideas. If there was something that wasn't workable, they gave suggestions for alternatives, or if it was not possible, they gave reasons for why it was not possible. They were receptive to my questions and inquiries. I felt they were totally professional all along and very decent to get along with.
Designer is amazing. Craft workers do a superb job. They are a little slow and sometimes they don’t respect the homeowner’s wishes (I asked that no one use my back door without permission- several subs broke that ripple and one left my back door wide open during a rain storm. My floor and artwork got wet.).
Yes--and we already have recommenced them and our friends are using Ispiri for their remodel.
We entrusted our entire home remodel to Ispiri. We spoke with a number of architects, designers, remodelers, and builders at the Home and Garden Show, and met with several at the house to talk through our project ideas. Ispiri stood out because of their comprehensive team approach, their design elements resonated with us, and their ability to span between concept and finished design with one company. We went through three phases, starting with the design and architecture, then style and selections, and finally project execution. Ispiri worked with us closely every step of the way and was available to us day and night, and very flexible.
Excellent workmanship and work was done efficiently.
We had a great experience with ISPIRI. Their professionalism and knowledge is superior! They worked hard and researched a problem that even though the answer wasn’t exactly what we wanted, I really appreciated the time spent and the amount of detail they had to go through to get to the answer. We are very happy with our project and would use ISPIRI again!
One always hears the horror stories about remodel projects. Working with the Team at Ispiri was seamless and enjoyable. Would do another project with them again.
Ispiri is a full service remodeler from design to construction. They have great ideas and high quality workmanship and most importantly they finished the project in a timely manner. Highly recommended!
They are very professional, and timely with scheduleing and communicate well.
We were thankful to have a referral from a friend to work with ISPiRI and we were not disappointed.
Our experience with our front entry addition project was terrific. From start to finish, the project ran on time and on budget. From the design of the project to the execution, we would heartily recommend Ispiri to friends and family.
We very much appreciate the follow through and immediate responses we received through Ispiri. We also loved having a plan and timeline. Ispiri honored their promises to us.
I am pretty satisfied with the remodeling job that they did.
We originally went with Ispiri after having concerns with other firms responsiveness or interest in our basement finish project. After sharing our expectations and desired outcomes, Ispiri worked very hard to meet all of them. Home remodel projects are imperfect, and issues will arise no matter the vendor. If you expect perfection without delay or correction, don't do such a project. We appreciated that Ispiri was very responsive to our requests, was quick to respond to questions or concerns, they immediately worked to correct any issues, and the end product was everything we were hoping for. Their design team did a wonderful job getting to know us and helping us make selections in line with what we were looking for (Becca was great!). Additionally, the Project Manager (Jarad) was wonderful to work with the duration of the project, always available to answer questions or push on the subs, quick to to fix any issues that may have arisen, and wonderful at checking in with us throughout. We have a couple smaller projects that would be less involved that we're looking at using them for as well. Overall great experience and would highly recommend.
We love Ispiri and working with everybody there, our only hesitation to recommend Ispiri to friends is they are usually quite a bit more expensive than other design/remodeling companies.
Designers and design center were outstanding. Convenient design center simplifies selections. Project manager likewise outstanding. Unfortunately, some subs didn’t get it right the first time. Nonetheless, Ispiri ensured job complete to our full satisfaction.
I liked their referral program. It is a nice feature they have.
Ispiri and their employees (Dan and Courtney!) are the most friendly AND professional in the business. They did what they said they would do and were incredibly fast to communicate. We highly highly recommend!
Price/Value Comparison To Competition - Ispiri's bid was a bit higher than the other company we were considering but we ultimately decided that Ispiri would offer us the quality workmanship we were hoping to achieve.
Decision Making Factor - Jamie is an enthusiastic, transparent and thorough communicator and offered us a clear understanding of Ispiri's remodeling process. Everything was laid out with a timeline etc.... we felt comfortable with this kind precise methodology/plan. We felt we would always be kept in the loop.
Areas Of Satisfaction - Firstly, we are thrilled with the outcome of our home! The detailed workmanship is greatly appreciated ..... and yes, we notice all those little nuances of the Ispiri remodel. No short-cuts. Secondly, referencing question # 22, we were very satiated by the "trust" component of our remodel. It was tough not being in our home for months at a time but our team put our minds at ease. Very thankful that Todd had our back and looked after things at the homestead.
Lead Source - We would see advertisements in local magazines for Ispiri ... ie Spaces Magazine. We've also heard positive feedback from many people who knew Ispiri's work.
Additional Comments - Our Ispiri Design Team was phenomenal! We had never gone through such a renovation and we were a bit trepidatious on a plethora of levels. They walked us through our remodeling project with such professionalism and ease. The Ispiri Design Center is wonderful too! So enjoyed working with interior designers Sara and Laurie at the center. Such talented ladies.
Ispiri is an ethical and high quality company, with a strong focus on customer service. No project is ever perfect and they made it easier with their attention to detail and commitment to ensure the final remodel met our expectations and vision. I can't believe it's the same house! I would recommend them to anyone who wants quality work with a personal touch.
During this two and a half month process including the pandemic virus ,remodeling continued smoothly.
Ispiri Remodeling is a top notch company that follows through on what they say they will do. The attention to detail, the high level of communication on the many details to keep track of is impressive. They provide a curated and personal experience through the design and selections process and no matter the size of the project, they make you feel like their top priority. Our primary contacts were Mary Ellen (Design) and Dan Brtek (Project Manager) who truly made the experience a front to back success by focusing on solutions driven mindset, minimizing the natural stress points that occur when remodeling. Thanks to the Ispiri team for transforming our dream into a reality!
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of ISPiRI Remodeling as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys