Great experience. Our roof looks beautiful. Everyone involved was professional. Highly recommend.
I would recommend the product, however, I would advise others that the installed product may not look as it does in promotional photographs.
Many of the tiles are dented during installation. The tiles can have an uneven, non-uniform appearance. I had not anticipated this.
Overall great product, craftsmanship and service
They came in and did exactly what they said they were going to do.
Great product, professional and personable staff
The presentation by the sales representative was very informative, professional and not high pressure. The work crews worked quickly but efficiently and paid attention to safety protocols.
With our changing weather and high winds, I think it is the best roofing option today!
We just love the roofing.
One and Done! Roof should be good for our lifetime and our kids lifetime and possibly our grandkids. Keep the farm in the family :)
They were courteous and very efficient.
I really like the look of the roof after it was shingled. The crew was courteous and did a excellent job.
It is a great quality product and looks awesome. The installation went great.
I saw an Interlock roof installed in our neighbourhood before I even knew what it was and immediately loved the proud confidence but subtle undertone of the roof (charcoal slate). Years later we sold that house and had the chance to renovate our new house and Interlock was my 1st choice. We struggled during the renovation to justify the cost of the roof and put it off to the very end but in the end we bit the bullet and we're so happy we did. The roof lends such authority to the rest of our renovation, simultaneously making the house look incredible while also ensuring it feels timeless and part of the neighbourhood. On top of all of that, I need to add that the people involved with Interlock have all been incredible. Randal the sales person was the epitome of no-pressure, supportive sales. Todd was excellent to work with to schedule the install and Vlad and his team were the most professional tradespeople I've ever met. Timely, clean and presentable, quick at their job, incredible with our kids and aware that our house was a home and that the clean up at the end of each day helped ensure our kids were safe.
Interlock Roofing-Seattle provided professional service and the people are
easy to work with.
If there are any issues on your side, they'll take care of it, and also answer your questions.
It is a little difficult to interface with the Ukrainian workers, but it worked out using a translation app to communicate. They'll get better as they go, so it's not an issue; everybody needs to work!
They have great workers and there were no problems.
For composition type roofing, they do need a better magnet to pick up the nails.
They don't deal honestly with their customers, and you have to watch them the whole time. You contract them for one thing, and they subcontract for something else. You need to check with the sub's contract and compare it to what you contracted them for because they try to skim.
They were very skilled and professional!
Very happy with the product, the quality of the work and everyone involved with making my project go smoothly.
Interlock Metal Roofing has the worst customer service communications I have dealt with in a long time. I hesitated to complete this survey because I believe the product is of good quality. I also wanted you to experience what is like to wait weeks/ months for a reply!!
We are very pleased with the material; it is the best-looking metal roof around. While they were able to work with our solar company by providing the fastening points, they had difficulty coordinating with the electricians installing a new electrical mast. This is a rare challenge for any roofing company; I expect Interlock rarely has any issues. Also, they quickly solved a leak at our chimney when it was reported. Interlock has a very fine product and a competent crew. We love the finished product.
The product is excellent the installer was a true craftsman but it took a lot longer to install than I thought but in the end I would highly recommend it.
I recommend Interlock completely and without reservation.
The roof looks great. The installers did a good job. They were very friendly and helpful.
As a repeat customer I requested additional services in the Spring of 2023. A salesperson did not come to my property until the fall. I had to call several times to get a sales appointment. The person who came to measure the project arrived 5 hours after the appointment time. The project was not completed as specified in the original contract. The product is good but I am not likely to recommend.
It would've been helpful to have some translation between us and the contractor. There was a language barrier, and many of the workers didn't speak English.
Find my Google review and read about it.
Product not as authentic looking as other imitation slate shingles product on the market. Interlok product too shiny and slippery looking. Salesperson said they use local crews for installing. Our crew came from Moncton, 2-3 hrs. drive away. Resulted in shortened workday and delays to the installation.
High quality workmanship.
Our likelihood to recommend will depend on how the roof performs over the first couple of years. We are pleased with the appearance of the roof and believe that it was a quality install however won’t really be able to gauge this until time passes and roof is tested by weather.
I would encourage anyone considering Interlock Metal Roofing - Halifax to receive concrete contractual timelines around installation before proceeding. I hope that our experience was unusual and not the norm for this company.
Stress free experience from start to finish
I love the roof and I think the profile is beautiful.
The end result looks great. Our installer, Maurice, was meticulous, ensuring everything was completed to a high standard.
It's beautiful! It's a beautiful job, very well done!
Crew was under staffed and the installation manager was complacent.
This project has been a roller coaster: First they were doing a good job, then not, then they assured us of the results and things looked good until we questioned something and they completely dropped the ball. They took our money and never followed up.
I'm really excited and pleased with the roof. I love everything about it in terms of color, style, and installation. Everything was done to our utmost satisfaction.
The roofers did a beautiful job and worked very hard and cleaned everything up really beautifully. The roof is really nice, safe, warm, and calming
I had this roofing installed on my house, in 1998. There was a problem once due to a hurricane. The damage was fixed quickly and professionally
I tried for several years to find a roof i would be happy with that would enhance the beauty of my property. I had been quite disappointed with the companies I was working with. When Interlock Roofing came along it was such a relief! Even though it did cost me more than other options, I feel like I received more value, especially long term, than any other offer I was considering. And I would not be as pleased with any other roofing system than I am with Interlock Roofing.
would recommend if asked
Great product,
very pleasant sales person (Bruce Mehuys) and very pleasant installer. Love the look and the long life span. Another great feature: The elimination of granules coming off asphalt roofing that negatively impact eavestroughs.
If they are a patient and understanding sort.
The color of the roof faded after 10 years.
They have the highest quality product.
They did a great job on the roof, and it looks great.
This was a replacement roof for a torch on roof. It also included the installation of solar cell panels. I did not realize how slippery the interlock roofing is when wet. Solar panels require cleaning periodically. I am not sure that this was the best choice for a solar installation. I would not recommend for a Solar installation but would for a non solar roof.
Interlock Roofing has just completed 2 roofs on our property; we could not be more satisfied. We chose the charcoal grey slate and it is truly stunning. The cost is justified as the lifetime guarantee offered by Interlock protects your home; your investment long term.
At the onset, from the initial contact with Interlock's Ottawa Division, Derek King, our facilitator throughout this project, to John and his professional hardworking crew with well over a decade of Interlock installation experience... Interlock's commitment to their customers made this project progress smoothly.
A must mention... when you purchase an Interlock roof, you are assured that their own highly trained and skilled installers will be installing with precision and to the high expectations of both - us, the customer and the Interlock brand. Interlock does all their own installations, they do not use outside contractors, I don't believe that can be said of many, if any other roofing manufacturer. Interlock is a Canadian company and that is important to us.
Throughout the process, Derek King, our facilitator guided us through the process, Interlock was present before, during and after the process, just a text of phone call away should you need him at any time. John and his crew were friendly, informative and knowledgeable in answering our questions and explaining the process, they were very respectful of our property and kept the cleanest workplace we have ever seen with regards to having work done at your home, truly amazing.
Should you want peace of mind, a seamless process, a quality Canadian manufacturer with excellent service, we strongly recommend the Interlock experience.
I have no feedback for this rating.
They were good and friendly.
Never worry about replacing shingles or a cheap rusting metal roof. The best metal roofing company with the best warranty. I do not give alot of referrals but I certainly do with Interlock Metal Roofing!
We were very happy with their service, the performance of the workers, and the safety they used. They were polite and did the work quickly. The clean-up was very good as well.