Pat Rudolf worked with my electrician to coordinate timing of each part of the repair.

I would not recommend them to a friend because I felt like the charges were very high. They charged me $2500.00 to do painting I could've done for $100.00.

Additional Comments

Additional Comments - I had more trouble with my insurance company. I did not have any trouble with Ikon Builders.

We chose Ikon because they worked and coordinated with our insurance company and how the money was handled. However we were disappointed in how the renovation process was dragged on. Most of the time a subcontractor was only seen in our home working 2-3 days per week. We were told they would be starting the day at 8am, only to experience them to arrive mid morning or early afternoon.
The final product turned out beautiful and the project manager coordinated it well, it just went too slow.

Communication

Communication - The office was very efficient in communicating what was needed.

Areas Of Satisfaction

Areas Of Satisfaction - I can’t thank my PM enough for being there when I need him and for being very patient with me.

Areas Of Satisfaction

Areas Of Satisfaction - Always on time and answered all questions

Additional Comments

Additional Comments - I would highly recommend this company! They do amazing work!

Before dismantling and taking walls apart, and baseboards. Closets doors. I believe they should be pictures taken prior to it. So they know what needs to be replaced instead of having to prove to the builder. What was there and what wasn’t.

I believe Ikon Builders is a very good company of integrity. They do good work.

Areas Of Satisfaction

Areas Of Satisfaction - The entire project met my expectations.

Ikon builders were very professional and always showed up to work every day.

Communication

Communication - Our Project Manager Anthony Lopez always kept in touch with my wife and I about any questions or concerns.

Areas Of Satisfaction

Areas Of Satisfaction - Happy that issues that arose got taken care of immediately.

Additional Comments

Additional Comments - Overall had a great experience working with Ikon builders. Our house looks amazing!!

PM Repair Process Explanation

PM Repair Process Explanation - Pat Rudolph let us know of every step throughout our rebuild. He was thorough and thoughtful all the way through!

PM Communication

PM Communication - I was extremely pleased with Pat Rudolph’s communication with us. He promptly returned every phone call, offered information every step of the way, and patiently answered every question we had.

PM Professionalism

PM Professionalism - Pat Rudolph was very professional and extremely knowledgeable. I felt completely comfortable with his explanations and he followed through on every milestone.

PM Professional Appearance

PM Professional Appearance - Pat Rudolph was always professionally dressed each time he met with us.

Patrick Rudolph did an excellent job in completing the job in a timely manner and keeping me up to date on progress. His assistance was the key to completing the repairs on time and in a very professional matter.

PM Professionalism

PM Professionalism - Patrick was very knowledgeable, which made a big difference in finishing the job in a timely manner and in the way we envisioned.

Areas Of Satisfaction

Areas Of Satisfaction - Project Manager kept the job moving forward and always communicated with me throughout the process.

I would recommend interviewing a selection of other contractors just as you would with any home improvement project. Taking a little time doing research may cost a little more but results would be more positive.

Very organized, communicating efficiently, master schedule was tight and successful

They did a good job. I am very happy with what I got.

Areas Of Satisfaction

Areas Of Satisfaction - I thought Anthony did really well communicating and problem-solving.

Additional Comments

Additional Comments - I thought Carmen in the office did a really good job communicating with me what she needed from me as well as the procedures from start to finish.

Very happy with the finished project. A lot of details to consider and well coordinated.

Areas Of Satisfaction

Areas Of Satisfaction - Cabinet builder was excellent.

Areas Of Satisfaction

Areas Of Satisfaction - They met expectations in all areas.

Very professional and thorough.

Pat Rudolph and his team handle the necessary subcontractors with great expertise and I would recommend him and the company to Friends

Areas Of Satisfaction

Areas Of Satisfaction - The overall project met my expectations.

The workers did a professional job and I would definitely use Ikon again and recommend Ikon to others.

Areas Of Satisfaction

Areas Of Satisfaction - All workers were experienced and did a professional job for me.

Additional Comments

Additional Comments - The entire experience went smoothly and I was satisfied with the work and I would definitely call Ikon again and recommend Ikon to others.

IKON Builders showed tremendous professionalism throughout the rebuild. I had a 4-unit apartment burn down. It was a complete remodel down to the studs. They worked together with the insurance company to get the property secured before they even came up with an estimate. They worked with me early in the process to make sure I had a design that met my criteria. They handled all the communication with the insurance adjuster so I didn't have to. Build quality was great. They don't cut corners, they just do it right the first time. They managed all the subcontractors and even when one of them made a costly mistake, IKON stepped up and covered the cost without hesitation. Issues always come up, but my project manager (Anthony) was very helpful at suggesting cost-effective solutions. I consider them one of the best in the field of major loss recovery. I would definitely use IKON if I had to do it all over again.

Additional Comments

Additional Comments - I'm truly happy with the outcome. We ran into a lot of issue, as you would expect. But now that the project is finished, I can hardly remember them. If I had to go through this all over, I would pick IKON again.

Subject:  After a burst hot water pipe destroyed our floors, carpet and walls, IKON did more than repair, IKON enhanced our home.

Our neighbors witnessed the aftermath of our home’s damaged due to the hot water pipe burst.

They saw the finish on the new flooring in the family room, bathroom and kitchen.
The newly painted reconstructed walls. The new family room carpet, beautiful new bar and countertop, totally revamped bathroom and kitchen cabinets with impressive countertops.



Our neighbors jaws dropped when the restoration was completed.

They asked for the restoration company’s name.



The masterful restoration was in IKON's hands. 
Lead by the talented Project Manager Anthony Lopez.


It was Project Manager Anthony Lopez’s assurance that calmed our nerves regarding the major damage.



Anthony skillfully managed our expectations, the due dates and an impressive assortment of floor, carpet samples and countertops to choose from.

Our confidence in the process was building rapidly due to Anthony.

What capped it was Anthony's sensitivity to our aesthetics.

His taste contributed to our home’s enhancement.

IKON’s Anthony Lopez lead an incredible group of craftsmen. A pleasant educational experience. 



We looked forward to seeing the talented crew everyday.


The quality of craftsmanship for the plumbing , walls rebuilt, replastered and painted was impressive.



A couple of our neighbors had comment they had a portion of their walls replastered for a minor repair. Their walls were left with a smooth finish on the repair. Did not match the original walls pattern. They thought this was the state of today’s wall repair finish.



Not so with us.

Our neighbors liked that our walls pattern continued throughout the kitchen, bathroom and family room.

They could not tell where the original wall started and the repair ended.

Excellent.



Every morning we enjoy our splendid home.



Thank you IKON

.

Thank you Anthony Lopez.

I was very happy with them.