Ikon Builders
Customer feedback report for

Ikon Builders

240 Reviews

Ikon Builders

Two Generations of experience, perspective, and wisdom. The roots of this family owned company were planted nearly 40 years ago in Orange County. Jim “JC” Cuthbertson worked every phase of residential, commercial, and premium retail finish carpentry. Show more

Two Generations of experience, perspective, and wisdom. The roots of this family owned company were planted nearly 40 years ago in Orange County. Jim “JC” Cuthbertson worked every phase of residential, commercial, and premium retail finish carpentry.

After years of working in the family business, his son, Phil “James” Cuthbertson graduated with a B.S. degree in Business Administration with an emphasis in Strategic Management. Since then Phil has influenced the company by focusing on insurance restoration.

Utilizing decades of experience in construction, customer service, and restoration, IKON Builders guarantees Communication, Integrity, and Quality on every project, no matter the size.
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Types of work

Water damage & mold remediation 462
Insurance repair 462
Fire damage restoration 462
Storm damage restoration 92
Tree damage restoration 1

GuildQuality surveys

This page contains customer feedback collected by GuildQuality using impartial third party surveys. Learn more
GuildMember since 2018
Guildmember since 2018
Feedback Milestone
5 Consecutive Great Reviews 2020
Feedback Milestone
10 Consecutive Great Reviews 2019
Feedback Milestone
10 Consecutive Great Reviews 2018
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Of 580 customers surveyed, 259 responded
Professional & Organized
Ikon Builders was professional and organized.
100%
Communication
Ikon Builders communicated with me effectively.
95%
Clean & Safe
The job site is kept clean and safe.
96%
Value
I received a fair value for my money.
100%
Trust
I trust Ikon Builders to follow through on commitments.
100%
Quality Of Workmanship
I am satisfied with the quality of the workmanship.
95%
PM Communication
[PROJECT MANAGER] communicates with me effectively.
96%
Project Manager Knowledge/Responsiveness
[PROJECT MANAGER] answered all of my questions and responded to my requests in a timely manner.
96%
PM Professional Appearance
[PROJECT MANAGER] maintained a professional appearance while on the job site.
99%
Employees Professionalism
The employees of Ikon Builders are professional and courteous.
100%
Employees Professional Appearance
Ikon Builders employees maintained a professional appearance while on the job site.
100%

Of 580 customers surveyed, 259 responded What does this data mean?
All project locations are approximate
Of 259 respondents, 240 left a review
4.7
199 of 212 would recommend
180
19
6
2
5
No rating
28
How are reviews verified?

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GuildQuality

Customer feedback report

The feedback presented on this page was collected by GuildQuality from Verified customers of Ikon Builders using our impartial third party survey process. To learn more about GuildQuality and our survey process visit www.guildquality.com

Ikon Builders

32158 Camino Capistrano,
San Juan Capistrano, CA
www.ikon-builders.com (844) 800-4566