I will definitely recommend Colleen McNamara Depuy and Hudson Valley Sun rooms...Colleen is very professional and friendly and a joy to work with.
Communication - Colleen McNamara Depuy is an amazing consultant and communicator...She kept in touch with me all the way through and beyond. The job went smoothly and the contractor she recommended was excellent... I would highly recommend her and Hudson Valley Sunroom!
Areas Of Satisfaction - great communication with Colleen throughout the entire job
Lead Source - a local contractor
Additional Remodeling Needs - someday
Areas Of Satisfaction - I was most satisfied with the finished product.
Lead Source - I heard about Hudson Valley Sunrooms through internet searching.
Areas For Improvement - None
Areas Of Satisfaction - Took care of details including getting building permit and help with additional work required outside the scope of HVS
Lead Source - Online
Areas For Improvement - None. They did an excellent job and our sunroom is still in perfect condition years later.
They are a great bunch. Our sunroom is outstanding and it is four seasons. We absolutely love it!
Areas For Improvement - When they built this room, they did an outstanding job. The carpenter they had at the time and Randy Perry did all the measuring. These guys were right on the money.
Areas Of Satisfaction - I am most satisfied with the quality of workmanship, communication, and finished product.
Lead Source - My daughter lives in Beacon and they have a showroom just up the street that we pass all the time. We saw their advertising as well. The people came to the house, measured, and asked what we wanted. We got what we wanted and then some. I couldn't be more pleased.
Additional Comments - I am very pleased with Jason - our third party helper that worked with Colleen. We are very pleased with the effort of the people and their friendliness!
Areas For Improvement - The only thing that may have been short is we have electric heat, and it can get a little cool at night in the sunroom.
Areas Of Satisfaction - We love the sunroom. It's really beautiful and it's added to the house very much so. They were very professional and built it perfectly.
Additional Comments - Everything went well. We're happy. It has really added to our home.
I highly recommend Hudson Valley Sunrooms. The service and installation were exceptional.
Areas Of Satisfaction - I was most satisfied with the overall service because they really care.
Lead Source - I heard about Hudson Valley Sunrooms from a web search and a reference.
Additional Comments - Keep up the good work.
I love the sunroom and how it turned out. The installer did a really good job and I am really pleased. It has exceeded my expectations.
Areas Of Satisfaction - I am most satisfied because they gave a good recommendation on where to put the door. My husband wanted to put it in one location, but he suggested we put it where it's located and I'm glad he did. It's in the perfect location.
Lead Source - I heard about them through one of the fairgrounds home shows.
Areas For Improvement - Still waiting for my warranty to be mailed. Have been waiting a couple of weeks.
Areas Of Satisfaction - Their professionalism and finishing the project in a timely manner.
Lead Source - Received an advertisement in the mail.
Areas Of Satisfaction - I was most satisfied with Hudson Valley Sunrooms because of their ability to deliver the project on time.
Additional Comments - Overall, we are very satisfied. They are reliable and dependable.
Areas Of Satisfaction - I was most satisfied with the fact that there wasn't any problems that arose while working on an older installation. It was a repair, and we thought their could be a problem, but there wasn't. I am very impressed with the work.
Lead Source - We heard about Hudson Valley Sunrooms on the internet.
Areas For Improvement - None
Areas Of Satisfaction - We had three sets of Windows done again after 31years so that should tell you, that we were very satisfied the frist time around to do again ,the're very professional and they do a great job, they are the professionals Hudson Valley Sunrooms.
Lead Source - Honestly, don't remember after all these years.
Areas Of Satisfaction - From start to finish, your sales rep, Colleen Depuy, walked me through every step in a professional & courteous manner; even showing up after the installation to make certain I was pleased. Thank you for such good service!
I had a wonderful experience overall. I can really see a difference in my electric bill.
Employees & Subcontractors - I was very pleased with the experience.
Areas Of Satisfaction - I was satisfied with how they did exactly what they said they would do. I was overall satisfied with the job.
Lead Source - I was referred by my son.
Hudson Valley Sunrooms really came to our rescue. We had been left hanging by others. Hudson Valley came and thoroughly inspected our situation and came up with a satisfactory solution. We have completed our business with them and are very satisfied with our results. We will definitely trust them in the future to handle any problems that may arise.
Areas For Improvement - None
Areas Of Satisfaction - They went above and beyond what we were expecting. That says it all!
Lead Source - Recommended by Four Seasons headquarters. Referrals by location.
Current Referrals - Not at this time
Additional Remodeling Needs - No, not at this time
Everything went well from beginning to end of the project. They also communicated with me the entire time and a pleasure to work with.
Areas Of Satisfaction - I was satisfied with the entire experience because they were courteous and communicated with time the entire time.
Lead Source - I saw them on the Four Seasons website.
I am so glad I decided to go with Hudson Valley Sunrooms. They built a Georgian Style conservatory with glass roof. Chris Small and Colleen Depuy were very hands-on, always available whenever I needed to talk to them. Definitely no sales pressure. They were very cooperative and listened carefully to what I had to say. The entire process was clearly explained, from initial planning to actual design schematics, permits, construction, and final inspection.I hired Beck Builders to construct the sunroom base and deck, upon recommendation by Chris. Tony Beck works with them a lot. Excellent workmanship. Bruce and David did the actual assembly of the sunroom. I have a lot of trees surrounding my sunroom so I needed a cover for the gutters. Bruce had to customize the covers because standard ones can't be used as is. Make sure to specify this feature because it's not part of the standard installation. Everyone involved in the project was very professional. The project management was done very well. The entire project was on schedule.
Areas Of Satisfaction - They're very professional and easy to work with.
The sunroom was an extraordinary addition to our home and we are thrilled to have it!
Construction Quality - We are thrilled with the quality of the room.
Areas Of Satisfaction - I was most satisfied with the overall appearance.
Lead Source - The designer and general contractor recommended them.
Additional Comments - I appreciate the work they did.
Chris and his team are highly professional and customer satisfaction is their number one goal.
Areas Of Satisfaction - I was most satisfied with the end product. It exceeded our expectations.
Lead Source - I heard about them from an architect.
We had our sunroom installed a couple of years ago and use it throughout the year. Just recently, we needed a replacement for the screen door latch, and the folks at Hudson Valley Sunrooms couldn't have been more helpful. Colleen not only sent us the required part immediately, but also called shortly afterwards to verify that was the part we needed. Great people with a fine product.
Areas For Improvement - None.
Areas Of Satisfaction - All work was completed promptly and skillfully.
Lead Source - internet and phone book.
Areas Of Satisfaction - I was most satisfied with how well known the product was. The subcontractor also did a great job, and managed it well. it was all good.
Lead Source - I heard about them awhile ago when I met with them last year when I was purchasing my house. Chris did me a favor by meeting with me when I did not even own the house yet.
Additional Comments - I am very satisfied. Chris and the contractor were great.
Areas Of Satisfaction - I was most satisfied with the timeliness and their professionalism.
Lead Source - A friend told me about them.
It was a very pleasant experience. The two installers that came were very knowledgeable and willing to share their thoughts. It was a great experience. I would highly recommend them for their professionalism and quality. They took a great deal of time in helping us with our reglaze of the sunroom. They helped us come up with ideas on how to add to it as well.
Areas Of Satisfaction - It looked great. It looked better than what it showed on the computers!
Lead Source - I went online and pulled up people who did this type of work. I looked at their reviews and selected Hudson Valley.
Additional Remodeling Needs - Yes.
Additional Comments - I emailed Hudson Valley a detailed account of my satisfaction.
Areas Of Satisfaction - We're totally satisfied. The work was done in a timely manner and expertly done. Our sunroom is a dream come true.
A great and responsible company
Areas Of Satisfaction - I was very satisfied with the complete job.
Lead Source - We saw them at a home show.
From beginning to end Hudson Valley Sunrooms was terrific, Colleen especially guided us through the work. Even afterwards when we had questions or needed additional work done she was right there to answer us. We enjoyed the sun room tremendously.
Areas Of Satisfaction - They were very prompt, we trusted them and they came through. If not the same day, then the next.
Lead Source - I heard about them through an ad in the paper.
Additional Comments - Thank you for making our lives and our homes much better.
I made the decision to replace the 4 curved sections of my 30 some year old Four Seasons Sunroom, they were starting to get a little foggy. I called Hudson Valley Sunrooms, Colleen answered my call, we discussed what would be required to do the job. I emailed colleen several pictures of the sunroom, she got back to me with a schematic of my sunroom along with a description of the work required and a quote. The quote was well within my budget. I signed the contract via email, Colleen placed the order with Four Seasons that day. Approx. 2 weeks later the glass was delivered to my home perfectly packaged. I received a call several days later to schedule installation. The following week, right on time, the 2 installers showed up, they really knew what they were doing. Perfect job in less than 3 hours, this included fixing a small water leak in one corner of the room that had plagued me for several years. They left the site spotless. I can't say enough about how well this whole project went, and I never had to leave my home. YOU CAN'T BEAT THAT.Hudson Valley Sunrooms installed this room just off my kitchen in the 80s and we've enjoyed it every morning, noon, and night.
Areas For Improvement - Hudson Valley Sunrooms exceeded my every expectation.
Areas Of Satisfaction - As I said above, I was totally satisfied with all aspects of the job, however, I can say Colleen did exceed the requirements of her job.
Lead Source - I would say local knowledge back in the 80s when we originally purchased the Sunroom from Chris. It was a good experience then also.
I was really happy. I was worried about the temperature climate and the guys came out and completed everything in a timely manor.
Areas Of Satisfaction - I was most satisfied with the fact they did it on a quick deadline because of weather, and the guys came out and got everything done promptly and to my satisfaction.
Lead Source - About 15 years ago, Hudson Valley put a sunroom on another home, and we found them in the yellow pages.
Areas Of Satisfaction - I was most satisfied with Hudson Valley Sunrooms because of the actual installation process. It was quick and done very well.
Best decision we ever made!
Areas Of Satisfaction - We were most satisfied with the end result. It's so beautiful you could spend the rest of your life there!
Value - I thought it was a little expensive.
Areas Of Satisfaction - I had two different roof levels and they tied it in very well and above my expectations. It was well done.
Lead Source - Hudson Valley Sunrooms did another job for me.
Areas For Improvement - Subcontractors were excellent but needed to improve on how quickly they could communicate any change in plans for that week or difficulty in contracting for a plumber etc.
Areas Of Satisfaction - Hudson Valley Sunrooms has an incredible dedication to the art of creating sunrooms. Their skills and expertise is beyond any question. I was greatly impressed with how well they dealt with any of my worries or concerns since this was the first time I had anything built onto my home. They walked me through everything in a way I could grasp. They followed up on everything, all my questions were dealt with immediately.
Lead Source - Home Expo Show
Additional Comments - I found the staff incredible straight forward and caring. From day one and to this day, I am dealt with as a "family member" given one to one care and attention. They are honest to the core, and have staff that I consider some of the most amazing and thoughtful individuals.
I was very surprised with how well the material and the workmanship was. It has been two years and the products are as if they were brand new. The doors and windows slide with no problem.
Areas Of Satisfaction - I was most satisfied with the quality of materials and workmanship.
Lead Source - I saw some advertising and we talked to someone and decided to go with the company.
Chris Smalley has always been a person to trust and will always get done what is needed to!
Areas For Improvement - Absolutely none
Areas Of Satisfaction - Workmanship and customer service
Additional Comments - A company that is an asset to the area
Not all the windows were replaced because there were a few good ones that had old sealing and bracket framing. They replaced all of that and sealed them as if they were brand new, and you couldn't tell the difference between the old windows and the new windows from looking at them. The craftsmanship was outstanding!
Areas For Improvement - They exceeded my expectations!
Areas Of Satisfaction - The end result made the twenty-year-old frame look like it was just installed.
Current Referrals - In the event that I need any more work done in that area, I would not hesitate to call Hudson Valley Sunrooms again.
We've had them do two major jobs over the last five years and both times I was extremely happy with Chris Smalley, who runs it. He was really great!
Professional & Organized - I can't say enough about them!
Areas Of Satisfaction - I was most satisfied with the way they built out our kitchen (it's all glass). They recommended sun-windows on top, and it's great to sit out here and watch the deer, etc. The glass is so good that you don't feel the cold come through at all. Everything about it is just wonderful!
Lead Source - About five and a half years ago, we looked at places that install glass and their product was the best quality in the Hudson Valley, bar none. We're so glad we went with them.
Current Referrals - I've given their information to people who have stopped by over the years; and anyone who asks, I've always directed them to give Chris a call.
Additional Comments - We've had many people come into the house and they were amazed at the job they did. Out of all the services I've had done in the house, this is by far the best and I'm very happy with them.
Hudson Valley Sunrooms is a wonderful company. They handled my work with an unparalleled combination of professionalism and craftsmanship. I recommend them wholeheartedly!
Areas For Improvement - None! Hudson Valley Sunrooms did a wonderful job!
Areas Of Satisfaction - Both their customer service and the workmanship were fantastic! I couldn't recommend them any more strongly!
I can't say enough about Hudson Valley Sunrooms. The quality of the product was everything we had hoped for. The entire process was enjoyable. Communication was great. You never feel like you're chasing them and if you have to leave them a message they get back to right away. We had a minor issue with a piece of weather stripping long after the job was completed and they took care of it right away. It's been a few years now and we love our sunroom.
Hudson Valley Sunrooms was professional, on time, and courteous. The finished project was just what we imagined. The franchisee was always in touch with us. They did an excellent job. The quality was excellent.
Areas Of Satisfaction - The staff was excellent. Hudson Valley Sunrooms was professional, on time, and courteous. The finished project was just what we imagined. The franchisee was always in touch with us. They did an excellent job. The quality was excellent.
Current Referrals - We have received a lot of compliments on the finished project. We had Hudson Valley Sunrooms' sign in our yard for a few months.
Quick response on all phases of project. Professional contractor willing to work with us on specific site requirements. Committed to the completion of the entire project.
Areas Of Satisfaction - Prompt response and turnaround on all phases of project from proposal to completion.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Hudson Valley Sunrooms as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys