I will definitely recommend Colleen McNamara Depuy and Hudson Valley Sun rooms...Colleen is very professional and friendly and a joy to work with.
Communication - Colleen McNamara Depuy is an amazing consultant and communicator...She kept in touch with me all the way through and beyond. The job went smoothly and the contractor she recommended was excellent... I would highly recommend her and Hudson Valley Sunroom!
Areas Of Satisfaction - great communication with Colleen throughout the entire job
Lead Source - a local contractor
Additional Remodeling Needs - someday
Areas Of Satisfaction - I was most satisfied with the finished product.
Lead Source - I heard about Hudson Valley Sunrooms through internet searching.
Areas For Improvement - None
Areas Of Satisfaction - Took care of details including getting building permit and help with additional work required outside the scope of HVS
Lead Source - Online
Areas For Improvement - None. They did an excellent job and our sunroom is still in perfect condition years later.
They are a great bunch. Our sunroom is outstanding and it is four seasons. We absolutely love it!
Areas For Improvement - When they built this room, they did an outstanding job. The carpenter they had at the time and Randy Perry did all the measuring. These guys were right on the money.
Areas Of Satisfaction - I am most satisfied with the quality of workmanship, communication, and finished product.
Lead Source - My daughter lives in Beacon and they have a showroom just up the street that we pass all the time. We saw their advertising as well. The people came to the house, measured, and asked what we wanted. We got what we wanted and then some. I couldn't be more pleased.
Additional Comments - I am very pleased with Jason - our third party helper that worked with Colleen. We are very pleased with the effort of the people and their friendliness!
Areas For Improvement - The only thing that may have been short is we have electric heat, and it can get a little cool at night in the sunroom.
Areas Of Satisfaction - We love the sunroom. It's really beautiful and it's added to the house very much so. They were very professional and built it perfectly.
Additional Comments - Everything went well. We're happy. It has really added to our home.
I highly recommend Hudson Valley Sunrooms. The service and installation were exceptional.
Areas Of Satisfaction - I was most satisfied with the overall service because they really care.
Lead Source - I heard about Hudson Valley Sunrooms from a web search and a reference.
Additional Comments - Keep up the good work.
I love the sunroom and how it turned out. The installer did a really good job and I am really pleased. It has exceeded my expectations.
Areas Of Satisfaction - I am most satisfied because they gave a good recommendation on where to put the door. My husband wanted to put it in one location, but he suggested we put it where it's located and I'm glad he did. It's in the perfect location.
Lead Source - I heard about them through one of the fairgrounds home shows.
Areas For Improvement - Still waiting for my warranty to be mailed. Have been waiting a couple of weeks.
Areas Of Satisfaction - Their professionalism and finishing the project in a timely manner.
Lead Source - Received an advertisement in the mail.
Areas Of Satisfaction - I was most satisfied with Hudson Valley Sunrooms because of their ability to deliver the project on time.
Additional Comments - Overall, we are very satisfied. They are reliable and dependable.
Areas Of Satisfaction - I was most satisfied with the fact that there wasn't any problems that arose while working on an older installation. It was a repair, and we thought their could be a problem, but there wasn't. I am very impressed with the work.
Lead Source - We heard about Hudson Valley Sunrooms on the internet.
Areas For Improvement - None
Areas Of Satisfaction - We had three sets of Windows done again after 31years so that should tell you, that we were very satisfied the frist time around to do again ,the're very professional and they do a great job, they are the professionals Hudson Valley Sunrooms.
Lead Source - Honestly, don't remember after all these years.
Areas Of Satisfaction - From start to finish, your sales rep, Colleen Depuy, walked me through every step in a professional & courteous manner; even showing up after the installation to make certain I was pleased. Thank you for such good service!
I had a wonderful experience overall. I can really see a difference in my electric bill.
Employees & Subcontractors - I was very pleased with the experience.
Areas Of Satisfaction - I was satisfied with how they did exactly what they said they would do. I was overall satisfied with the job.
Lead Source - I was referred by my son.
Hudson Valley Sunrooms really came to our rescue. We had been left hanging by others. Hudson Valley came and thoroughly inspected our situation and came up with a satisfactory solution. We have completed our business with them and are very satisfied with our results. We will definitely trust them in the future to handle any problems that may arise.
Areas For Improvement - None
Areas Of Satisfaction - They went above and beyond what we were expecting. That says it all!
Lead Source - Recommended by Four Seasons headquarters. Referrals by location.
Current Referrals - Not at this time
Additional Remodeling Needs - No, not at this time
Everything went well from beginning to end of the project. They also communicated with me the entire time and a pleasure to work with.
Areas Of Satisfaction - I was satisfied with the entire experience because they were courteous and communicated with time the entire time.
Lead Source - I saw them on the Four Seasons website.
I am so glad I decided to go with Hudson Valley Sunrooms. They built a Georgian Style conservatory with glass roof. Chris Small and Colleen Depuy were very hands-on, always available whenever I needed to talk to them. Definitely no sales pressure. They were very cooperative and listened carefully to what I had to say. The entire process was clearly explained, from initial planning to actual design schematics, permits, construction, and final inspection.I hired Beck Builders to construct the sunroom base and deck, upon recommendation by Chris. Tony Beck works with them a lot. Excellent workmanship. Bruce and David did the actual assembly of the sunroom. I have a lot of trees surrounding my sunroom so I needed a cover for the gutters. Bruce had to customize the covers because standard ones can't be used as is. Make sure to specify this feature because it's not part of the standard installation. Everyone involved in the project was very professional. The project management was done very well. The entire project was on schedule.
Areas Of Satisfaction - They're very professional and easy to work with.
The sunroom was an extraordinary addition to our home and we are thrilled to have it!
Construction Quality - We are thrilled with the quality of the room.
Areas Of Satisfaction - I was most satisfied with the overall appearance.
Lead Source - The designer and general contractor recommended them.
Additional Comments - I appreciate the work they did.
Chris and his team are highly professional and customer satisfaction is their number one goal.
Areas Of Satisfaction - I was most satisfied with the end product. It exceeded our expectations.
Lead Source - I heard about them from an architect.
We had our sunroom installed a couple of years ago and use it throughout the year. Just recently, we needed a replacement for the screen door latch, and the folks at Hudson Valley Sunrooms couldn't have been more helpful. Colleen not only sent us the required part immediately, but also called shortly afterwards to verify that was the part we needed. Great people with a fine product.
Areas For Improvement - None.
Areas Of Satisfaction - All work was completed promptly and skillfully.
Lead Source - internet and phone book.
Areas Of Satisfaction - I was most satisfied with how well known the product was. The subcontractor also did a great job, and managed it well. it was all good.
Lead Source - I heard about them awhile ago when I met with them last year when I was purchasing my house. Chris did me a favor by meeting with me when I did not even own the house yet.
Additional Comments - I am very satisfied. Chris and the contractor were great.
Areas Of Satisfaction - I was most satisfied with the timeliness and their professionalism.
Lead Source - A friend told me about them.
It was a very pleasant experience. The two installers that came were very knowledgeable and willing to share their thoughts. It was a great experience. I would highly recommend them for their professionalism and quality. They took a great deal of time in helping us with our reglaze of the sunroom. They helped us come up with ideas on how to add to it as well.
Areas Of Satisfaction - It looked great. It looked better than what it showed on the computers!
Lead Source - I went online and pulled up people who did this type of work. I looked at their reviews and selected Hudson Valley.
Additional Remodeling Needs - Yes.
Additional Comments - I emailed Hudson Valley a detailed account of my satisfaction.
Areas Of Satisfaction - We're totally satisfied. The work was done in a timely manner and expertly done. Our sunroom is a dream come true.
They did extremely good work, the showed up on time and worked hard and fast. I am very happy with their work.
Mike is highly knowledgeable, professional and always available to answer questions! I would highly recommend Remodel Design!
I was disappointed with the technicians that came out. One seemed to be in training and the other more experienced one did not follow the recommended repairs. He stated that I needed a new boiler because he did not want to be held liable for any pursuant damages. However a different plumber was able... more
Iâ€™m very happy with all the contractors that worked on my house.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Hudson Valley Sunrooms as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys