Would rather have one agent within local community, not one for adding policies and another for renewing with neither local. Someone should have proactively altered me and explained why my annual homeowner policy premium is more than doubling.
So far request was being responded promptly
Excellent quick response
Every agent I have dealed with regarding "revolving/cancelled" policies have been able to find me equivalent, if not less expensive policies. Quick response to my emails and phone calls. TOP NOTCH trained agents !
It was nice to work with someone who actually read and explained policies and why one was better than another. They also found us insurance in LA when no one was writing policies anymore because of the fires, which was a noteworthy accomplishment. Highly recommend.
Responsive and delivers on what was asked
Punctuality and a pleasant repair men
Very easy.
Quick response to queries and fast action when needed.
Reliable quick response & follow up Knowledgeable
The customer service is outstanding. We are very happy with our experience with home services insurance.
Always accessible & reasonable fees
Teresa Leung is a true professional. She is always there to answer questions, and give advice. I will recommend here to everyone I know looking for an insurance policy.
Fast and efficient. Great price. Matthew was great to work with and gave good explanations
The Way you handled, leaving people was horrible quite stressful. No help getting a new carrier.
Very prompt responses to questions and requests. Excellent service people when I called; well spoken, knowlegeable, and curteous.
Kalee is very sweet, kind and professional. She is part of the family!
Covers everything I need. Good customer support.
Clear communication, great problem solving and fast response times.
Prompt service. Very professional.
Our rep was Maria Yanez. She was terrible.. Cal. License 0161582. Terrible experience. Would never recommend your a services because of her.
There were a couple of errors in the initial application nothing serious but took some time
The knowledge and personality of the agents. The folks we deal with know their stuff and direct us to the appropriate plan for us.
I appreciate the prompt professional service provided by the company's staff
You are quick, personable and get the job done.