Very helpful agent and knowledgeable

Requested help about homeowners insurance and got no response.

always helpful, responds immediately and finds the best deal!

Just so responsive when a question or need arises.

The address was wrong on my policy. Then the phone number was wrong. Then my renter was charged for my landlord policy. Very slipshod work. Details matter.

My insurance broker Tetro was very efficient and understood exactly what was looking for. He was also patient. He got in touch with me as soon as contacted Long and Foster, although it was around the Thanksgiving holiday, and recontacted several times when I did not respond, because of family visits and my own travel.

My wife and I are very thankful for the knowledge and expertise of Ron Evans. He is a wonderful agent.

I am not able to access my account and it doesn’t seem to be able to be resolved. I am getting divorced and took my exs name off. I had my new user name and password and was able to log in. A glitch then occurred and put my exs user name and password back!!! I need this resolved ASAP.

We love Gerae! She takes great care of us!

Excellent service Matt helps me through the process. Thank you

prompt and efficient service and in dealing directly with the insurer Mercury

Tracey Bertolino, our supposed representative, is highly unresponsive. We need changes to our policy ASAP, only to experience little to no response. We would like to hereby request a new Agent ASAP. Please confirm his/her name and contact information.

Thank you so much for helping me with changing over insurances during a stressful time of buying a house! This was one of the only insurances that would help cover my home at a full replacement for a roof coverage, this is hard to find in this Insurance landscape. Ashley was wonderful to work with! She eased my concerns and was easily accessible!

Friendly service. Multiple lines to search to find the right fit. Very knowledgeable agent

Jeff saved us a lot of money on our insurance and the coverage is good.

easy to work with and he gave a quote quickly

It honestly seems like you’ve done enough to keep my business. It’s going forward that I worry about with the price of everything going up.

There was excellent communications, and my issue was handled efficiently.

Timely responses to questions and request for quotes.

John Barker was amazing at finding us a new house insurance, was exceptional on communication and took the time to explain everything and walk me thru the procedures. He is a valued employee and very nice too! Treated me like a friend! Definitely a keeper!

When I was purchasing a car I had a few-day wait before I could contact my agent.

Best service ever!

Excellent customer service

Jenn was awesome!

I called to ask why my raes jumped up 97% YOY and before I was even asked my name, I was told that rates simply went up. It was as if the person I was speaking with just didn’t want to look into anything at all. They just were hoping a quick generic response would be enough to satisfy me. I went ten minutes later to a local insurance agent who then saved me just under $4000 for better coverages all around on my auto and home. Zero customer service is why I will never come back as a customer