Lies
I found out about HomeFix, at the big warehouse called BJ's. BJ's helps veterans and elderly people, so I thought HomeFix would be a good company. They sent a person out to talk with me that was not familiar with the ins and out of everything. He had to keep making calls. I told him I only wanted to spend around 9-11 thousand. He said that would be no problem. He discussed it with the manager, and they said it would be 11 thousand. I agreed with that. However, once I got the paperwork from the finance company, the job is totaled at 27 thousand dollars. I called them back and told them to send me the paperwork with the total cost of the job. It was 16 thousand. I told them to redo the contract, and charge me for 16,000. The work was for gutters on a small house and some paint on wooden pieces. I've been trying to reach them since April, and now we are into May. I have gotten no response. This company is a scam.
My new roof looks great. I can’t say enough about the crew that did this job. They worked hard and steady and completed this job, including a good cleanup in one day. It was a very smooth and stress free experience.
There were multiple aspects of the job that were wrong and had I not been in site would have been completed incorrectly. My job was scheduled to be completed Feb 12, 2024. Did not actually get completed until April 22, 2024.
Furthermore, the roofers and siding workers left access materials for me to have to deal with.
Great experience, they do what they say they will do! Both teams wonderful young men! Clean up spotless!
Cost maybe more than my friends
HomeFix Custom Remodeling was up to speed and cooperative.
Did a great job
They provided great service and were very courteous. We had to reschedule and they were understanding and accommodating. They explained everything in detail. Everything turned out great.
My experience with HomeFix Custom Remodeling was personable, professional, listened to my needs and we had a conversation about what I needed instead of them telling me what I needed.
They were very professional and got the job done very quickly.
I like the quality of the HomeFix Custom Windows. I would recommend them to a friend.
It was an awesome job.
Great experience working with Matt (sales) and Bob (installer). Great communication through entire process and new windows installed make my home look new again.
Tech was very professional, informative and knowledgeable about the product.
When I was first told I would get the roof, it was supposed to cost a certain amount of money. I had to get it financed, and I agreed to it, but by the time it was done, they said they had to add money and refinance it with someone else. The interest rate went up and the payment went up, and I got roped in, and the payment was more than I was prepared for.
Beautiful windows, crew went above and beyond to explain what was been done, how to operate the windows, and any damage found.
The siding looks good, but in my 50 years of doing construction- 33 years residential and then commercial- I have never done or had siding done that we did not replace or add flashing . At our meter box they j’d around it and then caulk. Our solar panel box is out of plumb- it was not when they started, I will fix. I had to re-run our antenna wires because they buried them and some how cut them. Instead of firing the siding under the rake boards the installed j molding and caulked to the J. Caulking is a band aid, it cracks or shears with age, it is not proper or professional installation. Nail were pick up based on what they could see- where was the magnetic broom. For $33,000 dollars I expected a professional job, this was fly-by Night. VERY DISAPPOINTED!!!
The quality and care of service is top notch, from the start of determining options to the end install. The team is highly professional with everything. Will recommend 10/10.
Not likely. No breakdowns on time/labor cost or materials. High pressure sales. Sign the contract same day as estimate or lose out on savings. Spent over $11k on our gutters promised shutters at no cost. Job wasn't completed to original agreement. Had to fight too get it remedied. Then shutters arrived and put on incorrectly and poorly. Had to wait for that to be corrected. Thankfully, it was done. Overall, spent too much money for the amount of headache and frustration and back and forth.
Good price, good work . Installers came early and completed the job in a few hours. They look great and handled the thunder storm this week like a champ.
So far I am satisfied with the windows.
High quality product
They were professional and had a good quality product from what I can see. The installation went well.
No pressure during the process
I am not likely to recommend due to the Sales Experience. Please refer to that comment for further clarification.
Very professional and timely
Quality windows expertly installed in a timely manner.
Very professional and attentive. I would definitely recommend them to friends and family.
The workers and the team leader and our area manager was very nice. When we had an issue with the wrong items being delivered they got the right ones to replace them,
HomeFix Custom Remodeling was very easy to get in touch with. The salesperson was very personable and professional. Anytime I called or text, he responded within minutes to an hour if he was busy.
Great people work for this company, installation went very smoothly and you could notice the difference from the inside and outside when installation was complete
workmanship very good & great materials
Makes it easy and affordable because having the
option to finance makes you feel like you are not being
pressured
The installation went well, contractors were professional and windows look nice. I am pleased so far , only time will tell about the efficiency of new window installation.
The complete process was awesome. The employees are very friendly and knowledgeable and were a pleasure to work with. We a very happy with the end product!
HomeFix Custom Remodeling had great communication skills and everyone was very friendly.
The way the door was installed was professionally done. The gentlemen that installed the door did it efficiently. They went as far as installing a lock that was not necessarily included with my door, but they did it anyway. The door looks beautiful.
Good service and quality installation.
It was an outstanding service. They came prior to the estimated time, and they installed everything in one day. They did an amazing job.
The technician who came out to check our roof for a possible leak is the reason we agreed to talk with you about windows. Your salesman then continued to build our good feelings about your company. Your people are your best asset and your best advertisement.
I was visited by HomeFix Custom Remodeling (HCR) canvasser, which then led to a sales visit and later on an installer. The project involves replacing (effectively) two old aluminum windows that have caused a lot of heat leak (conversely, a cold draft) during cold days. They carry a selection of high-quality windows which perform quite well (I chose “Provia Endure” product line). It changed the game for the two rooms in which the windows were installed—they were no longer as drafty as before, now exposing the other sources of cold draft. Overall I was very happy that the windows were replaced—the replacement was a necessity to save energy and increase comfort in the long run.
The delivery of the windows happened to be earlier than originally promised, which was a welcome positive. The person who did the actual replacement was very courteous, professional, and friendly. He came on-time and finished promptly, no need for a second visit to address any issues. The entire replacement process took only half a day (if that long) and he left the job site in a clean slate as if nothing had happened. In the world of trade, where so many people are doing the job unprofessionally (and get away with bad workmanship), HCR’s installation is a welcome treat to homeowners.
I want to share a critical comment only on one thing, which is the marketing tactic. When the sale person had the information/marketing session, he gave a quote that was supposed to be good for one year. However, the price was unbearably high, presumably because it was treated as a "custom remodeling" project. However, the gentleman also said that as a marketing strategy, he would make my house a "sample house" for the neighborhood to feature the excellent workmanship of the company. He would give me a much lower price (almost half) but I have to commit on the spot. I have seen similar tactics employed by other companies, so this is not that unique (or that bad for that matter). My point is, if you are among the lucky ones with money to spare to obtain good remodeling results, use this company by all means. I am happy with all the people that I have been dealing with. However, if you are rather limited on the budget, you may not be able to afford their price. Perhaps if you have a strong negotiating skill, you may be able to get the price down further.
They came out and did the work quickly with no mishaps. They did excellent work.
Very satisfied with the whole process , salesman very good, window quality very good, great warranty, order process faster than expected. very happy with the installer, very knowledgeable put down tarp to keep area clean removed and hauled away old windows caulked in new windows and replace old aluminum casing on outside. did a great job .
The men were here promptly and did not leave a mess and the doors are working fine.
Excellent work
Very knowledgeable about the entire experience
Very pleased with their performance to satisfy the customer and throughly explaining the process.
Very good
These guys are great! Don't hesitate to call them to get the job done. You will be totally satisfied, and the job will be done perfectly.