One of seven windows too large to fit opening, necessitating modification of, and destroying integrity of, interior customized moulding; product design precluded ez re-hanging of customized wood blinds in another window. Exterior caulking gives appearance of "budget/low cost" job
From the sales interview to installation it was first class
Comfortable and easy to work with, took time to explain everything.
I am pleased with HomeFix DMV, but I do not make recommendations to friends.
You need to be upfront about timing and terms. The factory delivered the wrong screen door suggesting better quality control at the warehouse is required.the second door off the living room required modifications in place to have it lock requiring your team to spend an extra 90 minutes to finalize that installation.
The staff at HomeFix did an excellent job providing extensive information on the great quality of the windows. There was no pressure and all of my questions were answered. I feel that I made the best decision!
Left trim unpainted. Not very happy with this!
The guys are timely, experienced and professional.
The crew was very professional came and got the job done and everything looks great. My windows have never looked good. Explained all the windows how they operate even told me it’s a ride off.
They did a great job.
To many unsatisfactory issues, and not fixed in a timely manner. We are also sending these comments to the BBB of Hampton Roads.
They do great work.
The entire experience in shopping for windows with Homefix was truly a good one. From the professionalism of the sales representatives presentation, clarification on the process and products, to the financing options and the competitive pricing, the flexibility of the schedulers working with our schedules, and the actual installation, it was truly a good experience.
Service very excellent
I think they did a good job.
Everything that HomeFix did for us was done with professionalism, a great attitude and was done quickly. We were very impressed and will not hesitate to recommend HomeFix in the future.
Bobby, the salesman was awesome! Very informative and honest
Prices seem a little to high
They came early, did exactly what they were supposed to do, and finished the work early. The windows look beautiful.
HomeFix Custom Remodeling provided excellent service, good workmanship, and a quality product. I am very pleased with the installation.
This project is the second major home remodeling job we've had done with HomeFix. First was 20 windows; second was a new front door. The crews they send out are professional and do meticulous work. I was very concerned with the front door installation as our interior is trimmed in detailed wood that is connected from top to bottom. It would've changed our entire look if not done well. Kenneth and his partner did an excellent job taking care of the entire job.
I don't have many people ask me for advice about home remodeling projects, so I can't recommend.
I am so pleased. The crew was respectful, professional and helpful.
Representative and fast, solid work
Te workers did a fantastic job with the placement of my vinyl siding, and ensured that they cleaned up the area before departing for the day.
The workers were wonderful and worked fast great cleanup!!!
Experience, great communication with representative,
Well Rocky and I had a misunderstanding I thought he was just ignoring me and my calls I didn't know his Father had passed away he really is a great guy and very helpful and appreciated
I cannot comment on this aspect because I have no experience with home improvement whatsoever and obtain MOST OF my homeowner knowledge from watching the Evening news (locally) and learning of Contractor jobs 'gone wrong'.
We were surprised HomeFix did not display signage in front of our home while the job was performed or have the installation crew's truck branded up heavily with "HomeFix Remodeling" logos, etc.
It seems like a missed opportunity these days to not be 105% on top of the self-promotion aspect of things!
Put signs up on the day off installation and have the salesperson collect those when they visit for a, 'Are you satisfied?' visit 2 or 3 days later.
My experience was great. They were on time and professional.
Workers were very amenable.
I am very happy with my experience with HomeFix Custom Remodeling.
The guys were very professional. They took excellent care of my home, being gentle with my shutters. I had a wonderful experience with HomeFix Custom Remodeling Raleigh.
We had the roof put in, and they did a fantastic job. We didn't have any trouble with the workers, and so far it's doing okay.
They were very professional and in and out in a flash! I recommend them if you want a professional and seamless upgrade to your home.
It was a great job, they were friendly and careful around the house with the doors. I am very pleased.
They were a little pricey.
HomeFix was efficient and thorough in their job.
The first day they got here, they had the wrong gutters. They fixed it right away and came back the next day with the correct gutters and got it done.
The job was done in a timely manner and the staff was courteous.
All the money I'm paying for the door. The lock was supposed to be none pick But have been picked.
I would be likely to recommend HomeFix Remodeling. They offered quality products along with quality installation with a knowledgeable and professional team. Excellent customer service as well’
All the people were great windows looked great installed quickly and clean looking the crew were very nice and cleaned up work area
There was some confusion about what was expected to be done. Rushing to complete the job cause mistakes and errors.
They offered good quality. They were fast and professional.
They were very professional. They cleaned up after the services. The communication was very good as far as the plans for the day and the steps in installing the window.
The gutter installation crew and Casey who came out to analyze the job were all PHENOMENAL! Casey understood the issues we were having immediately. The installation crew were friendly, pleasant, and really knew what they were doing (this was the 3rd house on which I've replaced gutters). Gutter work was completed quickly and very efficiently. It was a pleasure to watch a team work that smoothly. They worked with me to assure that downspout placement met my requirements. They did a beautiful cleanup job too! Would I recommend them? In a heartbeat!
I was satisfied with the work. The installer came and took about two hours to complete the job. He was very polite and did a good job on the work completed. I feel that he did an excellent job.
Thorough explanation of options and cost. Crew showed up promptly as scheduled and completed the job in one day. Finances were made available.
Very professional & prompt.