The manager is really good. He solved the gutter issue, the payment issue, and later conducted an after-work inspection. He climbed up to the roof and checked that everything was good. That was the day after. I like the manager's attitude and his approach to customer service.
Everything was seamless from start to finish. Crew showed up on time and worked all day until finished. Cleanup was impeccable! Highly recommend!
The communication and single point of contact were appreciated and very helpful!
Colton is FABULOUS!! The roof was done as promised and look wonderful.
Very friendly and professional
The Home Pro Roofing crew arrived both day 1 and 2 before the sun came up. As soon as there was adequate light, they began working and continued non-stop for 12 hours and repeated their promptness the next morning. Job was finished, including all trim replacement where necessary and subsequent clean up in 1 1/2 days.
They were fast, timely with excellent quality,
The roof looks good. They took care of any issues.
Chase was a fantastic communicator, and the roofing team did a great job on installing!
We were very pleased with the installers. They were pleasant, courteous, and very professional. They worked hard and quickly.
Jarod and his team were so easy to work with. For the first meeting to installation he was on top of everything. Worked with us when we had communication issues with insurance and helped walked through the process the entire way.
One bad thing that happened early on was that they delivered the wrong shingles. I would have expected someone from their firm to check the shingle color before they started installing them, but we were away that day. When we got home, we discovered the wrong shingles, so it was kind of a rough start. However, about a week later, they made it right and fixed it.
Additionally, the cleanup after the first roof installation was pretty bad. I was finding a lot of debris all over the deck in the back and on the sidewalk in front, and it wasn't great. But the second time around, they did a much better job with the cleanup, so I'm very happy with the redo.
Good communication. Appreciate the face-to-face interaction and available support through the claims process.
The whole experience went great from start to finish. Jared was very great to work with!
Tyler and the crew were great. I am very happy with the quality of work, and products installed.
Gabe was a pleasure to work with. He took his time preparing the free quote and discussed the process of moving forward with honesty, integrity, and no BS. We appreciated his genuine, caring approach to conducting his business and satisfying customers.
Home Pro Roofing did a great job.
The whole process was professional, workmanship was great, Sean was fantastic to deal with and coordinate with. Scheduling was great and within time frame quoted. The estimate and pricing was great. Would recommend your company to anyone.
The Project Consultant, Luke, did not just survey our roof from the ground, when he recommended we need to replace our roof. He actually went on the roof and took pictures of areas of concern, that we were not even aware of- very impressive!
Kyle was amazing! Very personable and professional and he went above and beyond to make sure all the nails were picked up
We are very happy with the entire process of our roof replacement. Jon went above and beyond from advocating for us with our insurance company to answering questions after the roof was already complete. His honestly, great communication and presence was top notch. I will continue to recommend his team to anyone needing a new roof!
Home Pro Roofing did a very good job and had everything done in one day, so I would say that’s pretty good.
Pointed out and fixed problems. Completed job in less than a day.
Very professional, clean work, friendly staff. They get the job done well.
Jay was great to work with from beginning to end. Great communication. The crew was in and out.