they arrived at the agreed time and did a very good job to make our garage a place to admire.

I have issues with my design and was told they would inform the designer for future appointments, but not fix the problem. I have a closet that my clothes cannot be hung in.

Very good experience from my appointment request until completion.

The project was completed on 8 November and I called the installers on the 11th to report that the floor had way too much sticky residue left behind or not curing at the rate discussed. I was told someone would be calling me to discuss the issue to no avail as of this survey. Today is the 14th and I'm not comfortable parking my cars as the floor is still wet and leaving residue on our shoes that track back into my home. I sent the sales rep a list of pics displaying how leaves would stick to the floor when the garage door was left up to try and speed up the drying/curing process.

Knowledgeable staff and quality of product!

None

The whole process was good. The sales presentation was thorough, as was the installer. The measurements taken were perfect.

I highly recommend Renuity!

I cannot answer yet. The flooring was finished today but cannot walk on it. And the Cabinets are too far out - in December. Do not like that there is this much gap time between the two processes. Everything from garage is outside, including refrigerator. I live in a community with HOA restrictions and all garage contents are sitting outside, on my porch and some things inside sitting ed in the middle of my floor.

Instillation crew was professional, efficient and knowledgeable. Able to respond to any/all of my questions as the job progressed and readily accommodated some very minor tweeks during the job. Two days later as I “move in” to my new garage & porch I remain happy with the job!

On time. Took great care in keeping work contained to work area only-no sloppiness or splattering of walls. Excellent cleanup when finished. Clear directions of when to move items on finished areas.

Was an absolute joy! From beginning to end! :)

Really enjoy the service

Knowledgeable, friendly and professional

None

Not timely in fixing problems after installation

Still waiting for support to schedule followup to rectify problem with the original work.

From the time we met with the rep thru completion, they did a great job.

Easy to work with.

Yes, I would, with the reservations noted below.

Staff were rude, installers messy and didn’t protect new flooring and refuse to take ownership of the damage they caused.

Great Service

Efficient. Loved working with Jennifer to create a design that worked. Installers were great. Jabari and Darrius.

Total satisfaction with the process from start to finish

The sales experience was not good so I would not recommend. However, installation went very well.

If anyone we know should be interested in resurfacing their garage or basement floors, I would definitely recommend Renuity.

Everyone I dealt with from in-home sales rep to installation team, were polite and professional

No communication when job was being delayed due to a manufacturing error. I needed to track them down by calling and texting. Did not show any ugency to get the issue resolved. We are still without a closet creating HUGE imconvenience to us. The “best” they could do was 2 plus weeks before the install was complete. No concessions were offered or made for our inconvenience. There was also a problem where we had to sign approval for the work ahead of the install because of the loan requirements. This was a last minute issue the day before the install. And of course we never would have signed it afterwards, obviously as we are still waiting for our closet to be completed. Basically Closet America has our money, and the job has not even been completed.

Closet America is high-quality at a reasonable price. I would highly recommend them and I absolutely love my new closet!

Great service and excellent quality .. and easy to complete fast

It's hard to say with the quality. The drawers close a little weird but we need to see how the product holds up over time.

ONE DAY ONLY. BEAUTIFUL FLOOR.

Very helpful and well trained installer love it

Provide warranty transfer paperwork at installation or at final payment.

The beauty of the closet.

The job is not done and it's a bit frustrating.

Timely and efficient work

I like the measurements of the room space with detailed specifications. Installed to perfection.

From start to finish, very professional. Fast install that looks amazing.

NA

I was a previous customer and I was able to follow-up with my original designer on the recent closet design. The entire process was enjoyable and I was able to get the closet that I wanted within my budget. Additionally, I was also able to get the closet in a reasonable timeframe that fit my schedule!!

The overall process from start to finish. Everyone I spoke to on the phone and in person were very professional. I have already made recommendations to my friends.

Great product final finish excellent. Installer very good.

The technician was excellent! I really appreciate the work done!

The quality was excellent!

Previous customer- you quote prices double and then say 40% off. I should have known. Then slide in items and didn’t deliver ( clothes rod)

Everything was clear, concise and mostly on-time.

It was a great overall process from sales to installation

Fast response, professionalism, color options, job completed in a timely manner and with such a cleanliness... I love my garage floor.

Two lazy Susan shelves are broken and one shelf is missing