The installer was on time and prepared to complete the job.
THE PRICE WAS FAIR AND THE VALUE IS HIGH. THE WORK WAS COMPLETED ON TIME AND DONE VERY CLEANLY AND PROFESSIONALLY. I'VE RECOMMENDED YOU TWICE.
Good Company. Quality product when I compared to Home Depot.
Nathan and Antwan, the installers, did an excellent job! They were on time, professional, knew what they were doing, answered every question I asked them and had a friendly demeanor throughout their time at my house.
Customer service and product quality.
The process was easy the product was high quality and the employees were great.
n/a
Tim was great, but less great was trying to get anything handled after install. There is some damage from install & possibly a missing piece. Tim reached out to someone to contact us & when we tried calling back, we went to voicemail and never heard back. So we reached out again & still haven’t heard back.
Professional and friendly crew. The end result is stunning.
Danny was on time for the consultation and he was very impressive with his knowledge.
Bill the sales person was great. As was Kendric & Ike, installers
Other than the miscommunication regarding the scheduling date, everything went quite smoothly.
I found after installation that I was charged for 2 hampers and only discovered the mistake after having the wrong one installed (from what I discussed during my consult). Waiting for a refund. Also waiting for a missing drawer face.
Quality work!
Great service
Yes
I am extremely pleased and will definitely recommend Closet America.
Had my screened porch floor done & it looks great. Nathan & Shaun did a beautiful jon
The product looks great and met my needs in my small space.
Build quality is outstanding, finishes are beautiful and the warranty is above and beyond.
The service we received was top notch. We visited the showroom and received an appointment for estimate. Ms. Shelby was very professional and our appointment was informative. Measurements were taken for five closets and we selected the materials. The final measuring appointment was timely. Our installation took 2 days and was smooth.
Beautiful closets
During installation I discovered two shelves were missing. I still haven't received information about when I will get those.
See #11
I love my new closet! I have so much room now that the previous wasted space in my closet has been utilized. My only regret is that I did not call Closet America sooner.
Knowledgeable, professional and competent
call
Overall, I had a great experience. Not only did I catch a great deal, but I was also given the most professional service from the time I made the call, until the time the technicians completed the closet.
Nice finished product
Job was not completed on time. Scheduled for Wednesday and Friday to do a garage, front porch, and patio. Staff was here only 4 hours working each day. Had no contact info for customer support and had to find number online. Kept getting transferred frim one line to snother because only name I had was Heaven. Was told they could not find my account or location of Heaven. Several phone calls made to discuss unfinished job. Heaven was not very supportive and seemed unconcerned. I finally heard from project manager and job was completed on Monday afternoon. I was lied to on multiple occasions about not enough material to complete garage on Wednesday and would complete on Friday. Same story Friday not enough materials to finish job. Trey said they would be back on Saturday and was no show. Trey called 7:10 am Sunday and said they would have been here but since voicemail was what he got he guess I was still asleep. I returned call and left voicemail stating I was in the shower and he could come. No response. Not trustworthy or reliable
From the fist call to the final moment of instal the process was very good
They were very professional.
The people I’ve worked with have all been very professional and friendly.
I feel everyone was courteous and very attentive to my needs, questions and concerns.
A little pricey, however, it was a smooth and pleasant experience
My closest shelf broke within seventy two hours. The wood split on the shelf.
The professionalism from the initial sales person, the specks/estimate person and the installer was great. The quality of the product is top notch. I highly recommend Closet America.
I was a little uncomfortable with the design aspects of the project. The installation process was great.
Quality install
The presentation was very good, as was the financing process. All was professional and presented in plain and easy to understand language. The install date was set, and the team showed up on the day agreed upon.
customer service
Affordable, good quality, easy to work with
Quicker scheduling for installation
Excellent quality
I have been waiting for a call to buy three more shelves for my system.
Generally the company is good
All aspects of the project, from the saleswoman who designed our closets, the communications from the office, and the professionalism of the installers were very professional and thorough. Highly recommend.
It took the first crew 3 days to do the garage. Only worked 2 to 3 hours each day instead of the whole day. The warehouse manager sent the wrong color and after it was applied saw it was the wrong color.
Second crew was great! Did both front and back porches in one day. Only took them 3 hours. Super guys.
Poor service and quality.
The professionalism of the designer all the way to the person who installed the closet. I was very impressed by the end product, the quality of the material and the overall experience of using this company!