The crew was too much in a hurry to do a good job. They were diligent however they didn’t come to our place until nearly 11 AM and we’re rushing to Complete by 5 PM.
With being in a rush, they did not tape off cabinets or other areas and left a heavy coat of dust over everything.
I'm also recommending folks spend Oct/Nov on their closet decision - Nov seems like a recurring sale month!
Sales rep said he would be there at all appointments. He was not. I was told the cabinets were finger print resistant. They are not. The installer told me the counter was not the final counter and someone would call me for when they would come back with final counter and I never got a call yet, it’s been over 3 weeks since install.
We are very pleased with the quality service received from the Closet America salesperson and the installers.
Still waiting for them to call me about a problem
The presentation was absolutely flawless, installers were courteous and very professional ❤️
Great product.
Took much longer than promised to install. Communication was limited
Drew and his Colleague were very accommodating and helpful setting up our system
The install team did a wonderful job installing my closet system. They were punctual and very professional. I am so pleased with the end result.
It would have been a A different installer, the one that came was constantly in and out of my house, and he was on his phone a lot. I believe if you're coming to someone's house to do a job, get the job done and leave. You would've thought he lived here as often as he was in and out.
Love my new garage floor! It looks awesome & protects well!
Too expensive for a basic closet.
The job the crew did preparing for and applying the coating.
Wow what a great group of young people very professional
High quality product and Luke and Oscar were fabulous!
They did a decent job from start to finish.
Excellent job by Jacob and partner. Were finished by ~2:30. We stayed off it as directed. Very satisfied. Only suggestion would be to leave us a small amount of the materials for touch up and missed spots. There were only a few small areas along the joint filler at edges. I just used my own gray paint which is fine but would have appreciated the actual coating used.
Overall very satisfied.
The designer, schedulers and installers were all excellent at their job and easy to work with.
Good quality, friendly staff
Warranty...
Timeliness, efficiency and wanting to make sure everything is done right
Easy to talk with, on-time and cleaned-up after themselves.
The floor looks good but the flakes that were stuck to the wall don’t and I can’t get it off.
Very helpful, Meredith offered great options
Left my driveway a total mess. I sent pics to Danny Hernandez. So far NO RESPONSE.
The
I am very disappointed in the result having already spent nearly $14,000 on this system. The floor is beautiful, the storage system was measured and constructed incorrectly and would not fit into the space. Almost 3 months have passed, and we are still waiting for the completion of the job.
I liked working with the Sales representative and the installer did an excellent job. The cabinets and shelves are of high quality.
Would definitely recommend renuity floor coatings to anyone looking to get their garage floor done. It is so much nicer and much more durable-looking and feeling than epoxy. We were very happy with the install of our new garage floor, all the way from the sales rep to the installers to the financing. Everything worked out great and we couldn't be happier with the results!
We have been working with Closet America since November and we still don’t have everything intact.
Lower price
My initial
Consult and finish product was good,
I just felt that waiting 2+ month for a install was excessive.
Great service and beautiful results
The communication is very poor. I have a hard time to get any response. I already left 3 voicemails in the past two weeks to get an issue solved, which was promised to me to be addressed two weeks ago. I am still waiting for a response.
I can not get assistance in getting drawer fixed
It was installed improperly
I like how thorough they were in the explanations.
Install plans were not well coordinated between Cameron the salesman and Josh the installer. The right paint chips were not communicated so the original install dates had to be delayed. It worked out ok ✅
I've always wanted a custom closet and Closet America understood my vision and installed my dream closet. It's beautiful craftsmanship, sturdy, and worth the cost. I just increased the value of my home.
Waiting to get anew counter top. The first one had a flaw. Haven’t heard if I need to have everything removed before they come. One cupboard doesn’t work for me and don’t know if it will be replaced or not. Haven’t heard anything about it yet.
Good product, but lacking in communication and follow up.
The installer did a great job. He stuck with it all day until it was completed.
The installation team was very professional, on time, answered all of my questions, explained the process, and finished in a timely manner.
The sale price was reasonable, good quality materials & the sales rep, tearout & install team was amazing.
The designer was very nice and informative knew my needs installer also very nice
Absolutely beautiful finished
Installation was lacking. See comments below. Hook boards were unfinished and some drawers hung unevenly.
Quick and easy, from depo to Installation.
Our family has viewed the before & after installation and they are all impressed with the patio coating result!
Not overly pushy. Good quality.