they arrived at the agreed time and did a very good job to make our garage a place to admire.
I have issues with my design and was told they would inform the designer for future appointments, but not fix the problem. I have a closet that my clothes cannot be hung in.
Very good experience from my appointment request until completion.
The project was completed on 8 November and I called the installers on the 11th to report that the floor had way too much sticky residue left behind or not curing at the rate discussed. I was told someone would be calling me to discuss the issue to no avail as of this survey. Today is the 14th and I'm not comfortable parking my cars as the floor is still wet and leaving residue on our shoes that track back into my home. I sent the sales rep a list of pics displaying how leaves would stick to the floor when the garage door was left up to try and speed up the drying/curing process.
Knowledgeable staff and quality of product!
None
The whole process was good. The sales presentation was thorough, as was the installer. The measurements taken were perfect.
I highly recommend Renuity!
I cannot answer yet. The flooring was finished today but cannot walk on it. And the Cabinets are too far out - in December. Do not like that there is this much gap time between the two processes. Everything from garage is outside, including refrigerator. I live in a community with HOA restrictions and all garage contents are sitting outside, on my porch and some things inside sitting ed in the middle of my floor.
Instillation crew was professional, efficient and knowledgeable. Able to respond to any/all of my questions as the job progressed and readily accommodated some very minor tweeks during the job. Two days later as I “move in” to my new garage & porch I remain happy with the job!
On time. Took great care in keeping work contained to work area only-no sloppiness or splattering of walls. Excellent cleanup when finished. Clear directions of when to move items on finished areas.
Was an absolute joy! From beginning to end! :)
Really enjoy the service
Knowledgeable, friendly and professional
None
Not timely in fixing problems after installation
Still waiting for support to schedule followup to rectify problem with the original work.
From the time we met with the rep thru completion, they did a great job.
Easy to work with.
Yes, I would, with the reservations noted below.
Staff were rude, installers messy and didn’t protect new flooring and refuse to take ownership of the damage they caused.
Great Service
Efficient. Loved working with Jennifer to create a design that worked. Installers were great. Jabari and Darrius.
Total satisfaction with the process from start to finish
The sales experience was not good so I would not recommend. However, installation went very well.