The roofers disconnected our Direct TV antenna and we couldn't get any service. We had to call out our Direct TV service man. He stated that normally the roofing company will call Direct TV to tell them they are doing a roof install, and they will cover the reconnection fee. We had to pay $159 to get our Direct TV recalibrated with the channels. Home Genius Exteriors should have handled that. I submitted a request to Home Genius Exteriors and I have not heard back from them. Also, I went upstairs in our attic and the installers left a lot of debris and nails all over the floor, and garments that are stored in our attic. I didn't expect that. I expected them to go back up there and clean up the mess they made.
The staff was friendly, and the saleman professional.
They had the lowest price out of the bids that I had. The sales people were very good and inciteful. They were informative, but I wasn't too pleased with the guy that does the project. He hasn't gotten back to me.
I would not recommend them to a friend, not so much the installation department, but the firewall trying to communicate with someone is why I wouldn't recommend them. The salesman didn't do all of his work and had to bring me back the contract since I didn't have a printer and he never did that. There were additional pages of the contract that he didn't show me.
They cleaned up well, and everything was completed in one day.
I am still waiting for them to resolve the issues with the leaking roof and damage to my kitchen ceiling.
Likely..
What Home Genius Exteriors said they were going to do, they did not do.
The whole experience was awful