Based on my experience, I think that the installation crew was very efficient. However, I am not pleased with the sales mans performance. There is room for improvement with regard to the project manager. The project manager did not stay on site through the entirety of the project, leaving me to contact them via phone too many times with concerns. I have spoken with upper management, and am very pleased with their professionalism and ability to problems solve all of my concerns.

They did a phenomenal job! The four guys worked like machines, and were friendly and funny.

Maybe

The roof work is nice, but the siding was left dirty. I informed the QC guy when he came and told me he was going to get it clean but nothing was done.

I was very pleased with the gentlemen who worked on the house. Ian, Mark, and Taylor who I spoke, and dealt with, were all very pleasurable to work with. I was able to communicate with them, and them with me effectively. Everything was taken cared of properly and the job was well done.

I have already referred them to a friend. They have already completed their job as well.

Easy going craftsmanship , good communication , told us exactly what we needed/ had our best interests at heart. I’m extremely happy with the way the work has come out.

Three teams doing windows, siding and gutters all did excellent work the look is better than I imagined thank you Home Genius Exteriors

The salesperson came to explain everything

Every person I work with was great

Not pleased felt high pressure tactics to go with this company. My gutters that were also replace seem to be worse than the ones I had befor. Not happy but there is nothing I can do about it.

While the work began in a timely fashion, the foreman has yet to notify me that the work has been completed. If I did not inspect the process of handing the gutters, the men were going to hang gutters on rotted wood.

Home Genius Exteriors was very meticulous in their daily cleanup. They completed the job in a very timely fashion, and they also prepared the site every single day. They were very neat. Every day when they came, they laid down tarp to make sure that they didn't mess anything up. At the end of the day, they cleaned up, like they weren't even there. Home Genius Exteriors completed the job in a timely fashion. They did a great job.

Very professional and courteous all questions answered and job completed in time.

Informative, quality work and materials, "on time" more than most contractors but not perfect

Would recommend Home Genius Exteriors without question.

1) Home Genius Exteriors consultant indicated they were an elite contractor - but I was disappointed on details by Roofers and Gutter team.
2) Very hard to find someone after job was done and was starting to get uncomfortable.
3) No inspection by Home Genius Exteriors after job were completed.

Professional, did a thorough job and were neat!

no

Called the project manager and reported about some more nails which were left on the roof after all the installation is complete. No one has come to take them away. Nails were all over the yard probably the left out nails on the roof are falling down when wind blows hard. Collected more than 20-30 nails in the course of 3 days after the installation.

Will never recommend and advise anyone to stay away. The sales person lied , contractors installed the wrong roofing material, and getting resolution for any problem requires exorbitant hours.

Ultimately, most of the estimating and construction crew staff are very unprofessional.

YES

From the beginning to the end; Home Genius Exteriors Project Manager maintained me informed of all the work being done.

We just had the brand new roof. The crew team had done the good job.
I would like to comment the project manager, Todd Kijanka specially. Todd is very professional and knowledgeable. He explains our questions are very clearly and detail. He also gives us the good suggestions on behalf of our benefit. Thank you so much Todd.

Communication was horrible, my calls went unanswered, everything i was told would happen did not happen, they left debris all over the outside of the house. No one came to inspect the work as promised.
Very expensive for a mediocre job and customer service

I would have recommended two months ago but have since developed 2 leaks in my ceilings

Everything the promised was carried out professionally ...

Yes would 100% recommend to anybody in need of any home repairs

Yes . Very impresso

I was satisfied with their manner, as well as work, and would recommend to a friend.

Really bad

Quality work in one day removed 2 layer old shingles nails and felt cut in gable roof vent in cut roof intake vent on back roof ,installed owenscorning roof shingles with up graded underlinement not felt installed ice snow edge guard removed all old rain gutters and downspouts , installed new gutters and spouts. removed all exterior trim. Replaced all trim with new and installed new sofit vinyl underneath entire porch roof .Very high price . paid more than I expected but quality of materials and workmanship and complete clean up of all material down to last nail into dumpster was worth it. All this in one day. the crew started wendsday 7:30 AM, they where gone 5:PM wendsday. Daybreak on thursday my property look like no one was working there except for the beautiful new roof and trim. It looks almost like a bran new house.

on time, professional great clean up

They were quick and neat. My issue with them was that not one person spoke English so I could not communicate with them. That did cause 1 issue for me, which by the time I found out, was too late to correct

Very professional and great crew and management