Initially, when they came to the house, I spoke to the person through the doorbell, because I wasn't home. He introduced himself from Home Genius Exteriors, stating he was going around the neighborhood speaking to residents that might need a roof within a few years. I just recently bought the house, so I thought it would be a good idea to get the roof checked. Someone came the next day. He went on the roof and reported all the issues that he claimed were wrong with the roof. I don't have a big roof. The first estimate he gave me was $30,000. I told him no. He called his manager. They went from $30,000 to $19,000. That was a big difference. He locked him into $19,000 on the contract, but there was a statement that I could cancel within three days. Upon doing research, people with bigger houses than mine, were paying way less. I called Home Genius Exteriors and told them I was going to cancel. Then they went to $14,000. I think I ended up agreeing to $12,000. Why would they want to rob someone of money like that by giving the original estimate 3 times higher than what they truthfully can get a roof done for. What kind of heart do they have. I personally wouldn't recommend them. I don't want anyone I know to be ripped off by Home Genius Exteriors. I have more work to be done on my house, but because of the experience I had with the salesperson, I won't be using them again or recommend people to them. As far as the roof goes, they did it in one day. That was good.

They were pretty quick, efficient and got it all done really quick.

They were very professional and responsive.

I thought they were extremely fast and did a good job.

great job

Installers were quick and efficient.

I had a very positive experience, from presentation to completion of the job. Very timely. My roof replacement was completed in one day, the day after I made the decision to proceed.

Home Genius is professional when it comes to their line of work, which is replacing roofs and gutters, and not only that, they are good people and very professional. Once they start the job, they don't stop. They have the drive to want to finish it. When I go outside the house, I just stand and look at the roof. It is nice, neat, and clean. They did a good job.

Detail work was not that great. And they left the cable wire looped up and draped over the power line. Not good. It needs to be put backmto where the connection can be checked from the ground.

My gutters are not what I expected

yes i would recommend

The service was professional, efficient, and they had the best pricing.