Construction is hard for both the contractor and the customer. Marcus Horner and the Home Genius team out of Hyattsville Maryland did an "above and beyond" job on my roof replacement, making it comparatively easy. I am talking to them now about installing new attic insulation. And I expect that I will always reach out to them first for future work on my house. Here's why this review is so positive:

The Owings Corning roof installation appears to be exactly what I wanted and Markus and Alex promised. It also is great looking.

Three people I know with their own roofing experience, including one who has done insulation, complemented the work both during and after installation.

The clean-up was great. When my wife observed some sawdust debris left over, the team scheduled a person to come to clean it up the next day. (My gardener showed up and swept up the dust. I called to cancell and Genius thanked me for saviing them a trip.

The project manager, Alex, was very special. He was an excellent listener and explainer. He immediately knew whether he should answer my question or kick it up to management. If management saw things differently that he and I, he'd explain how their decision had been made in detail and suggest solutions.

Throughout the process every team member I spoke with, Markus, Dana, Alex, and Raul were professional, kind, responsive, generous, helpful, and supportive. Indeed, when a supplier staged materials in an unmarked fire lane, When I emailed him, Marcus immediately was all over them to make the correction. And, when I wrote Dana that materials were properly staged on my properly, she responded with a "Wahoo."

The team also was very considerate. My wife is recovering from hip surgery, The team moved tarps and equipment around so that she could enter an exit our house.

Alex worked with “management to help with my confusion resulting froma conversation with another vendor and a team member regarding the job scope of work.

Alex customized the work to reflect our home, rather than treating it as a "one size fits all deal." For example, the team estimator spotted a problem with the placement of my garage gutter. The existing shingles were shooting rainwater over my gutter and onto my driveway while deposting debris into my leaf filter gutter. The team trimmed and placed the new shingles on my garage in a manner that should facilitate rainwater flow into my leaf guard gutter, and clean debris off of the gutter filter

Alex was professional enough to spend a few minutes with me reviewing proposals from other insulation vendors. He sowed me where a proposal included excessive work. He acknowledged when a proposal was correct.

During the work, Alex kept me aware of timing and schedule.
When he believed that the work was complete, Alex walked me around the house and in my attic to show me that each element had been done as we had agreed and professionally.

They did a really good job.

The efficiency

The guys were very hospitable. They were easy to talk to and felt like family. They were good, honest, and Christian-like.

They were very professional and knowledgeable.

i was undr a time limit to have work done on my house and they got it done in time.

My experience was negative, I would not recommend.

GOOD WORK

The workmen were very skilled and the scheduling was communicated, and occurred as it was planned. The men work very hard and clearly reflect the quality the company represents.

This company is the nicest and most professional company we have ever worked with, we had our roof and gutters installed in 4 days.

Home Genius Exteriors arrived on time. The labor was great, and everything went well. They finished and cleaned up really well at the end. Also, there was a wasp nest, which was concerning, and they helped me and took it off. They did a great job. They were super friendly. I asked questions, and everything went super smoothly.