About surveys
GuildQuality surveys
Reviews 828
Filter Reviews
Of 973 respondents, 828 left a review.
- All feedback
- 5 Star
- 4 Star
- 3 Star
- 2 Star
- 1 Star
No rating
Recent reviews
Nathan O.
Response
Home Genius Exteriors - MIDA Thank you for your feedback! We’re glad you’re happy with the quality and timeliness of the work, and we appreciate your honesty about the pricing — we’ll keep this in mind as we continue improving.
Peter S.
Response
Home Genius Exteriors - MIDA Thank you for your kind words! We’re so glad you’re pleased with the work and the service from our team.
Jim K.
Denis R.
Response
Home Genius Exteriors - MIDA Thank you for your kind review—we’re so glad everything met your expectations and was handled safely and professionally. We truly appreciate your support and trust.
Lottie L.
Response
Home Genius Exteriors - MIDA Thank you for sharing your feedback—we’re glad the work quality and materials met your expectations. We’re sorry for the missed appointment and communication issues, and we appreciate you bringing this to our attention so we can improve.
Review in Pasadena, MD
I would not recommend because I had a bad experience with the whole process. I felt rushed to get the project done and the price was too high
Response
Home Genius Exteriors - MIDA We’re truly sorry you went through this, and we understand how upsetting and stressful this experience has been for you. Please reach out to our customer care team so we can listen and work with you to make this right.
Bonnie M.
Very likely to recommend this company to any of my friends
Response
Home Genius Exteriors - MIDA Thank you so much for your kind words — we’re glad Mike and the crew made everything smooth and left your home clean. We truly appreciate your trust and are happy to hear the team exceeded your expectations.
Delores G.
Response
Home Genius Exteriors - MIDA Thank you for sharing your experience—we’re so glad everything was explained clearly and your questions were answered. It means a lot to know you felt supported and pleased with the work.
Paul C.
Response
Home Genius Exteriors - MIDA Thank you for sharing your experience—we’re so glad Miguel and the crew took great care of your home, and we appreciate your kind words about Dylan and Chris too. We’re sorry about the pickup delays and safety concerns, and we truly value your feedback as we work to do better.
Audrey F.
Response
Home Genius Exteriors - MIDA Thank you for sharing your feedback—we’re glad you’re happy with the work and truly appreciate your kind words about Nick and Angel. We’re sorry about the phone experience and will use your input to help improve, and we’re grateful you took the time to let us know.
Review in Catonsville, MD
They were informative and professional!
Response
Home Genius Exteriors - MIDA Thank you for sharing such detailed and positive feedback. We’re thrilled to hear that the team exceeded your expectations, kept everything on schedule, and provided clear, professional service throughout the project.
Review in Rockville, MD
They kept in communication with me, they did an excellent job, and the paid attention to details. For instance, the Hardy Board siding around the outlets, and the backup lights were done beautifully. Everyone comments on how good it looks.
Response
Home Genius Exteriors - MIDA Thank you for your thoughtful feedback and kind words. We’re so glad Alex and Mohammad helped make the project smooth and that you’re happy with the work, the finish, and the attention to detail.
Ryan M.
Response
Home Genius Exteriors - MIDA Thank you for sharing your experience and kind words. We’re thrilled that Jake and Angel were able to exceed your expectations and complete the project faster than anticipated, and we’ll be sure to pass along your recognition.
Review in Brandywine, MD
Never completed the job. Poor follow-up.
Response
Home Genius Exteriors - MIDA We are very sorry that the job was not completed and that follow-up did not meet your expectations. This is not the experience we want for anyone, and your feedback helps us understand where we must do better.
Jerry M.
Response
Home Genius Exteriors - MIDA Thank you for your feedback and for sharing your experience. We’re glad you were happy with the fast work and clean yard, and we understand your concern about the shutters and appreciate your patience as that gets resolved.
Stephany L.
Response
Home Genius Exteriors - MIDA Thank you for the excellent review and for choosing Home Genius Exteriors for your project. We are glad you had a great experience from start to finish, because our goal is to put customers first and make home improvement easy and worry free. We also appreciate you recognizing Dylan Carroll and Nic Renzi, and we are grateful for your trust in Home Genius Exteriors.
Dorothy C.
The team leader was wonderful and very helpful, in terms of informing me of what was going on throughout the process.
Response
Home Genius Exteriors - MIDA Thank you for sharing your experience with Home Genius Exteriors and for the kind words about our team. We are glad Angel Martinez and the crew kept you informed and took great care of your home, because our goal is to put customers first and make home improvement easy and worry free. Your feedback means a lot to us, and we truly appreciate your trust in Home Genius Exteriors.
Joann P.
Response
Home Genius Exteriors - MIDA Thank you for choosing Home Genius Exteriors and for sharing such thoughtful feedback about your new door. We are happy to hear it looks beautiful, keeps the cold air out, and that our team kept you informed, because our goal is to make home improvement easy and stress free while putting customers first. We appreciate your patience with the later start time and are glad the final result made it all worthwhile.
John H.
Response
Home Genius Exteriors - MIDA Thank you for the great review and for trusting Home Genius Exteriors with your project. Our team believes in putting customers first and delivering a smarter home improvement experience, and we’re so glad Jay and the crew made you feel cared for every step of the way. We truly appreciate your kind words and are happy you love the results.
Dinah H.
Response
Home Genius Exteriors - MIDA Thank you for your wonderful review and for choosing Home Genius Exteriors. We’re thrilled to hear you felt confident in our team and the quality of our work, because we believe every homeowner deserves professional, reliable service and excellent results. Your feedback means a lot, and we’re grateful for the opportunity to care for your home.
Stacey K.
Response
Home Genius Exteriors - MIDA Thank you for your wonderful review and for choosing Home Genius Exteriors. We’re thrilled to hear your experience was excellent from start to finish and that our team’s professionalism and friendly service stood out, because we believe every homeowner deserves a smooth, high-quality experience. Your referrals mean a lot, and we’re grateful for the opportunity to care for your home.
Joanna H.
Response
Home Genius Exteriors - MIDA Thank you for your wonderful review and for choosing Home Genius Exteriors. We’re thrilled to hear Eric, Lori, Michael, Oscar, and the crew provided such a smooth, professional experience, because we believe every homeowner deserves a team that works efficiently and communicates clearly. Your recommendation means a lot, and we’re grateful for the opportunity to care for your home.
Pooja L.
They have a very professional staff. They have done a great job on my roof and they came in a timely manner. They were friendly and explained everything to where we understood.
Response
Home Genius Exteriors - MIDA Thank you for your kind review and for choosing Home Genius Exteriors. We’re glad our team was professional, friendly, and thorough, because we believe every homeowner deserves clear communication and quality work they can trust. We appreciate your patience with the scheduling mix-up and are grateful for your support and referrals to friends.
Ira B.
Response
Home Genius Exteriors - MIDA Thank you for your feedback and for choosing Home Genius Exteriors. We’re glad you felt confident in our team and the work we did, because we believe every homeowner deserves quality, reliable service. We appreciate your trust and the opportunity to care for your home.
Review in Saint Leonard, MD
Great
Response
Home Genius Exteriors - MIDA Thank you for the wonderful review and for choosing Home Genius Exteriors. We believe in doing the job right, keeping things clean and safe, and making the process smooth for our customers, so it’s great to hear we exceeded your expectations. Your kind words mean a lot to our team.
Deborah G.
James J.
Valareese H.
Will definitely recommend.
Response
Home Genius Exteriors - MIDA Thank you for the kind words and for being so happy with your experience at Home Genius Exteriors. We believe in keeping our promises, respecting your time, and treating every home with care, and it is great to hear our team delivered on that. We truly appreciate your recommendation and are grateful you shared our name with your neighbor.
Wesley P.
Joseph C.
Don N.
Response
Home Genius Exteriors - MIDA Thank you for sharing your experience and feedback. We’re glad you are happy with the workmanship and professionalism, and we appreciate your input on communication and value as areas to keep improving.
Lisa N.
Response
Home Genius Exteriors - MIDA Thank you for your feedback. We’re thrilled to hear that the team exceeded your expectations and that your sales representative provided patient, professional, and helpful service.
Review in Leesburg, VA
insure that all materials are available on sight as required.
Response
Home Genius Exteriors - MIDA Thank you for your feedback. We’re glad to hear the team arrived promptly and completed the installation in a single day, and we appreciate your recognition of the sales representative.
Daniel L.
Response
Home Genius Exteriors - MIDA Thank you for your feedback. We’re glad to hear you were pleased with the quality, communication, and overall experience.
Debra B.
Response
Home Genius Exteriors - MIDA Thank you for sharing your wonderful experience with Home Genius Exteriors. We’re thrilled to hear that Daniel, Jordan, and the team were polite, professional, and met all of your expectations from start to finish. We truly appreciate your strong recommendation and your trust in Home Genius Exteriors.
Ron W.
Response
Home Genius Exteriors - MIDA Thank you for sharing your feedback and for choosing Home Genius Exteriors. We’re thrilled to hear that the siding met your expectations and that our team was fast, efficient, and professional. Your strong recommendation means a lot, and we truly appreciate your trust in Home Genius Exteriors.
David M.
Response
Home Genius Exteriors - MIDA Thank you for sharing your feedback and for choosing Home Genius Exteriors. We’re glad to hear the job was completed quickly and met your expectations, as our goal is to make home improvement simple, efficient, and a good value. We truly appreciate your strong recommendation and trust in Home Genius Exteriors.
Telesia R.
Response
Home Genius Exteriors - MIDA Thank you for sharing your feedback and for choosing Home Genius Exteriors. We’re thrilled to hear that Michael and the team were professional, knowledgeable, and made the process smooth while exceeding your expectations on your roof, windows, and door, because our goal is to make home improvement simple and stress-free. We also appreciate your kind words about the crew and their attention to cleanup—it means a lot to our team.
Lisa C.
They were very prompt and courteous from the time I contacted them to the time the renovation was complete and it was completed in less than a week and a half.
Response
Home Genius Exteriors - MIDA Thank you for sharing your detailed feedback and for choosing Home Genius Exteriors. We are glad the job was finished quickly and that Blake provided great service, because our goal is to make home improvement simple and stress-free. We appreciate you pointing out where we can do better, and your comments help us improve the experience for every homeowner.
Review in Elkridge, MD
Overall I think we paid too much. I’ll probably choose another contractor to complete future projects and do my homework. Lesson learned. I’m disappointed I was unable to view the completed roof. The inspector didn’t even walk the roof to view the completed work. His response which was basically, I work with this crew all the time, felt insufficient. Home Genius’ poor choice to not replace previously wet wood due to a leak. Although, I was told the company ordered and had on sight extra wood for repairs. Less than forthright communication between the sales person and inspector.
Response
Home Genius Exteriors - MIDA Thank you for taking the time to share such detailed feedback about your experience. We are sorry for your disappointment and will use your comments to improve communication, follow-through, and how final work is reviewed and shared.
Wayne B.
Response
Home Genius Exteriors - MIDA Thank you for sharing your positive experience with Home Genius Exteriors. We’re thrilled to hear that our team provided professional, safe, and high-quality service from start to finish. Making home improvement simple and stress-free is our goal, and it’s wonderful to know we delivered that for you.
Harry W.
Response
Home Genius Exteriors - MIDA Thank you for sharing your experience with Home Genius Exteriors. We’re glad to hear that our team communicated clearly and worked efficiently to complete your installation. Our goal is always to make home improvement simple and stress-free, and we’re happy to know we delivered that for you.
Trisha D.
Response
Home Genius Exteriors - MIDA Thank you for sharing your experience with Home Genius Exteriors. We believe in doing the job right the first time and making home improvement simple and stress-free, and we are so glad our team’s care, communication, and cleanup showed that. It means a lot to know you felt informed, respected, and happy with the final result.
Sandra E.
Response
Home Genius Exteriors - MIDA Thank you for your kind words and for trusting Home Genius Exteriors with your projects. We are thrilled to hear our team was attentive and made sure all your concerns were addressed. We truly appreciate your continued support and are grateful you chose Home Genius Exteriors again.
Shirley M.
Response
Home Genius Exteriors - MIDA Thank you for the great review and for trusting Home Genius Exteriors. We are so happy to hear that every part of your experience met your expectations, because our goal is to give every homeowner a different experience built on care, honesty, and great service. We truly appreciate your support and are grateful you chose Home Genius Exteriors for your home.
Joanne D.
Response
Home Genius Exteriors - MIDA Thank you so much for taking the time to share your feedback. We’re really glad you felt our team was professional, organized, communicative, and made you feel safe, because at Home Genius Exteriors we are committed to giving every homeowner “a different experience” with quality care and clear communication every step of the way. We appreciate your honest feedback on value and will use it to keep improving how we help our customers.
Mark S.
Response
Home Genius Exteriors - MIDA Thank you for sharing such an outstanding and detailed review, and for continuing to trust Home Genius Exteriors with your renovation projects. We are thrilled to hear that our Maryland team delivered a professional, organized, and responsive experience from sales through installation, and that the quality of the materials and workmanship met your expectations. Your recognition of Markus, Dana, Laura, Alex, Manuel, and the rest of the team means a great deal, and we look forward to supporting you on future projects.
Scott S.
Response
Home Genius Exteriors - MIDA Thank you for your review and for choosing Home Genius Exteriors. We are glad you had a good experience, and we’re sorry the corners were not put up the way you expected — our team believes in making home improvement simple and stress-free, so we will be happy to help fix this. We appreciate your trust in us and are here if you need anything else.
Review in Abingdon, MD
They were pretty quick, efficient and got it all done really quick.
Response
Home Genius Exteriors - MIDA Thank you for your kind review and for choosing Home Genius Exteriors. We always aim to “do the job right the first time,” and we’re so glad our team met and exceeded your expectations. Your feedback means a lot to us and keeps our crew motivated!
Review in Potomac, MD
They were very professional and responsive.
Response
Home Genius Exteriors - MIDA Thank you for your kind review! We’re happy to hear that Alexander and Jeff provided exceptional service and that Home Genius Exteriors delivered a professional and responsive experience. We appreciate your feedback on the sales process and will use it to continue improving for our customers.
```
GuildQuality
Feedback report
