The communication between Home Genius and their employees was suboptimal, there were several times when one did not know what the other was talking about. They would change orders, and they were not informed of those. Communications were lacking between those employees. I had to do a lot of communication to each of the employees.
It had been scheduled to be a 1 day job, but it was a 3 day job. They also left the gutter guards a little more dented than I'd hoped, but it wasn't too bad.
When a person writes a big check they should get an immediate receipt. Still waiting for a receipt and it has been more than a week since you completed the house. Was promised a receipt, aerial pictures of the house and a warranty. Got the warranty. Was told that someone would look at one end of roof where it sticks up and that someone would remove the Christmas lights that were left dangly from the gable. Hasn't happened that I know of, I climbed up to get the lights down myself. When asked by your field guy my likeliness to recommend I might have been a little higher then because the things above sounded like they were going to be taken care of.
The crew was professional with their work and communication with me from start to finish.
https://www.google.com/search?q=home+genius+exteriors+columbus+reviews&oq=&gs_lcrp=EgZjaHJvbWUqCQgAEEUYOxjCAzIJCAAQRRg7GMIDMgkIARBFGDsYwgMyCQgCEEUYOxjCAzIJCAMQRRg7GMID0gEGLTFqMGo3qAIEsAIB&client=ms-android-motorola-rvo3&sourceid=chrome-mobile&ie=UTF-8#lkt=LocalPoiReviews&trex=m_t:lcl_akp,rc_f:nav,rc_ludocids:12014104787786553807,rc_q:Home%2520Genius%2520Exteriors,ru_q:Home%2520Genius%2520Exteriors,trex_id:OZrDxc&lpg=cid:CgIgAQ%3D%3D
It was a good company, but some of our shingles on the roof are off and the siding is a bit bent and collects water at the bottom. Unsatisfied with this. I feel it was too rushed. Doesn't look brand new, just looks....better.
Professional, efficient staff.
Reputable and generous warranty. Pricing similar to other roofing contractors local to Dayton, Ohio. A local Dayton contractor might be able to respond to follow up needs easier.
They were wonderful. In everything they did, they were friendly, very sweet people. I could not have asked for anything better.
From start to finish, Home Genius Exteriors did an excellent job.
Very efficient! Work was completed within weeks of signing contract. Communication was clear.
They were very thorough and presented a good plan. It was hard to pass up on what they were offering.