Roof/gutter replacement was not performed to the specifications in the contract… have had to return 4times in the two months for leaks and redo on specifications. Told me at least I paid extra for a 10year warranty.
Great to work with! Professional and courteous! Project turned out amazing!
I am satisfied with my roof and mostly satisfied with the roofers but not with the rest of the team I dealt with. I never met or spoke with my project manager until 2 days after the roof was completed. I had been at a yard sale 2 streets away from my home on the day of installation. She came to my house 2 or 3 times. the crew was over 7 hours late to begin and spoke with my son. She never asked to speak with me and I. not my son, paid for the roof. When she did schedule a time to meet me it was not the time I had requested. The crew ended up finishing the roof in the dark, and brown flashing was installed on my chimney. I had requested black but since they were working with flashlights that may have been the problem, All in all I wasn't impressed with the professionalism of the company.
Yes, I would recommend…
Yes, very much will and have recommended them. Would use them again in a heart beat.
I went to Angi to get a quote on roofing because I'd had a small roofing job that I called local companies to quote on. Only one returned my call, I guess the job was too small, but the one that did quoted a price just completely unrealistic. 15 years before I had done that roof myself and knew what it took and checked with Lowe's to get up-to-date pricing on materials. So the quote I was given was 2-3 times what it should have been. So, long story short, yes I am very likely to recommend Home Genius.
Several things that the salesman told me and the expectations we discussed did not happen. You should encourage much better communication between sales staff and installers. There appears to be none.
We did pass business cards to a couple of neighbors, but did voice our concerns about the communication. We told them we were happy with the final product.
They are the best
The service was good. I know that I got a better deal as far as the air flow goes in the attic. It did not have good air flow before due to age of the roof and who did the work previously so things were not staying as dry as they should have. Not to say that the previous company was bad but they were of less quality and less expensive.
While I felt like they were pricey, they really pushed the value of the materials and workmanship. They have a couple of warranty options that are one of the reasons I ultimately chose them. The roofers were done by 1pm and I was shocked how fast and efficient they were! The gutter job took about 2 hours, I was amazed! Now we will need them back for the siding because it looks shabby now that we’ve got the nice new roof and gutters!!
Roof still leaks
No I don’t think I can honestly say that I would recommend this company and I definitely would not be using any other services that this company offers.
Great company to hire for any job