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Reviews 627
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Of 679 respondents, 627 left a review.
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Recent reviews
Myrna H.
Julie D.
Donald D.
Response
Home Genius Exteriors - Cleveland Thank you for your fantastic feedback and for choosing Home Genius Exteriors. We are delighted to hear that every part of your experience—from sales and communication to workmanship, materials, and safety—met your expectations. Your confidence in our team means a lot, and we’re thrilled you are happy with the final result.
Sheldon F.
Response
Home Genius Exteriors - Cleveland Thank you for the generous feedback and for selecting Home Genius Exteriors. We are pleased to know that every part of your project—from sales and communication to workmanship, safety, and final value—met your expectations. Your confidence in our team is appreciated, and we look forward to supporting you again in the future.
Tim M.
Deborah S.
Home Genius employees didan amazing job on my home.
Response
Home Genius Exteriors - Cleveland Thank you for sharing your fantastic feedback and for trusting Home Genius Exteriors with your project. We are thrilled that your new roof met your expectations and that you love the look of your shingles. We also appreciate your recognition of Greg Jeffery and Nick for their excellent work and service.
Richard R.
The whole experience was very well organized and done to perfection
Response
Home Genius Exteriors - Cleveland Thank you for sharing your wonderful review and for trusting Home Genius Exteriors with your home. We are thrilled that your new roof and gutters made such a big difference and that the process felt well-organized from start to finish. We also appreciate your kind words about Mason, and we are glad he kept you informed and made the experience easy for you.
Arthur D.
Response
Home Genius Exteriors - Cleveland Thank you for sharing your review and for trusting Home Genius Exteriors with your project. We are so happy our team gave you great service and showed how we work hard to make home improvement easier for every homeowner. We truly appreciate your support and are glad you had such a positive experience.
Michael H.
The work was done in a professional and timely manner.Everyone has been very nice in congenial to my needs and understanding what I need and what I want.
Response
Home Genius Exteriors - Cleveland Thank you so much for your amazing review and for choosing Home Genius Exteriors. We’re thrilled to hear that Dave, Phil, and the entire team provided such professional, thoughtful, and timely service, and that you love your new roof. Your kind words about their care, communication, and attention to your needs mean a lot, and we’re always here if you need anything in the future.
Roberta B.
Would recommend they checked with their homeowner ins before work was started
Response
Home Genius Exteriors - Cleveland Thank you for your detailed review and for choosing Home Genius Exteriors. We’re glad to hear that you’re happy with the quality of the work and that Phil Everett provided excellent service. We appreciate your feedback about insurance communication and will use it to make sure future projects include helpful guidance for homeowners.
Christian K.
Response
Home Genius Exteriors - Cleveland Thank you for your wonderful review and for trusting Home Genius Exteriors with your project. We work hard to “do the job right the first time,” and we’re so glad Corey Kemp helped make your experience a great one. Your kind words mean a lot to our entire team!
Howard M.
Andy V.
I am happy with the work, and they saved me money.
Response
Home Genius Exteriors - Cleveland Thank you for sharing your feedback! We’re glad to hear that Jason and the crew provided excellent workmanship and helped make the project fair and smooth, reflecting Home Genius Exteriors’ promise of a different and better experience. We also appreciate your patience with the extra materials and are happy everything met your expectations.
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Eva Z.
Everyone was very professional,courteous and friendly
Response
Home Genius Exteriors - Cleveland Thank you for your wonderful review! We’re so happy to hear that Phil, Cloe, and the entire Home Genius Exteriors team provided professional, organized, and friendly service that exceeded your expectations. Your satisfaction means a lot to us, and we truly appreciate your trust in our team.
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Darin C.
Response
Home Genius Exteriors - Cleveland Thank you for your wonderful feedback! At Home Genius Exteriors, we’re dedicated to providing top-quality materials, excellent service, and a smooth experience, and it’s great to hear we delivered on all fronts. We truly appreciate your trust and recommendation!
Richard M.
Response
Home Genius Exteriors - Cleveland Thank you for sharing such a kind review. We’re so glad to hear that you were happy with the quality of the work and the care our team showed, as Home Genius Exteriors works hard to give every homeowner a different and better experience. Your words mean a lot to us, and we truly appreciate your trust.
Bill B.
Response
Home Genius Exteriors - Cleveland We’re very sorry to hear about your experience and understand your frustration. We will contact you so we can make inspect so we can fix the problem as quickly as possible.
Angelina D.
Home Genius Exteriors came back to my house to fix something and didn’t even resolve the problem. Someone else is supposed to come out, but I’m not sure when that will be.
Response
Home Genius Exteriors - Cleveland We’re very sorry your roof issue hasn’t been fully resolved yet and understand your frustration with the process. We appreciate your kind words about Keith and will make sure your concerns are addressed so the work gets completed properly.
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Stanton R.
The workmanship was great along with staying in touch with us before and during the project.
Response
Home Genius Exteriors - Cleveland Thank you for sharing your wonderful review! At Home Genius Exteriors, we believe in clear communication and doing the job right the first time, and I’m thrilled our team made the process smooth and your home look great. We truly appreciate your kind words and are always here if you need anything in the future.
Richard S.
My sales representative was great, outstanding and informed me of the process. Everything was just as he said.
Response
Home Genius Exteriors - Cleveland Thank you for your wonderful review of Home Genius Exteriors! We’re thrilled to hear that your sales representative kept you informed and that the entire team met your expectations. It means a lot to us that you’re happy with the process and the results, and we truly appreciate your kind words.
John L.
Response
Home Genius Exteriors - Cleveland Thank you so much for your kind words about the roof work, and we’re really glad Home Genius Exteriors could make things right after the damage. Our team believes in “putting people first,” and it means a lot that you felt taken care of. We’re happy you had a great experience and truly appreciate your recommendation.
Brian S.
Response
Home Genius Exteriors - Cleveland Thank you for your wonderful feedback! We’re thrilled to hear that you had a positive experience with Home Genius Exteriors and that our team met your expectations in every area. We take pride in delivering quality workmanship and reliable service that homeowners can trust.
Review in Mentor, OH
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Response
Home Genius Exteriors - Cleveland Thank you for sharing your feedback! At Home Genius Exteriors, we’re glad to know you had a positive experience and that our team delivered quality work and great service. We believe every home deserves to be beautiful and protected, and we’re happy we could help make that happen for you!
Constance R.
Response
Home Genius Exteriors - Cleveland Thank you for your review! We’re happy to know you were pleased with the quality, value, and workmanship of your project. At Home Genius Exteriors, we take pride in making every home improvement experience easy and worry-free.
Lilliana F.
Response
Home Genius Exteriors - Cleveland Thank you so much for sharing your experience! We’re thrilled to hear that everything went smoothly and you’re happy with your project. At Home Genius Exteriors, we believe in bringing comfort, value, and peace of mind to every home, and we’re so glad we could do that for you.
Jessica D.
Response
Home Genius Exteriors - Cleveland Thank you for your kind words! We’re so happy to hear that our sales rep and entire team made your experience smooth and enjoyable. At Home Genius Exteriors, we take pride in providing helpful guidance and quality work so every homeowner feels confident in their project.
Alfred E.
Response
Home Genius Exteriors - Cleveland Thank you for your amazing feedback! We’re thrilled to hear Dan and the team provided such professional, daily communication and high-quality craftsmanship. At Home Genius Exteriors, we take pride in delivering excellent service and results that homeowners can truly enjoy.
Daniel R.
Response
Home Genius Exteriors - Cleveland Thank you for sharing your feedback. We’re glad you’re happy with the quality of our materials and workmanship, and we apologize for the language barrier and the issue with the downspout. We’ll make sure to address these concerns so future projects run more smoothly.
Mary H.
My driveway was just resurfaced and the dumpster damaged my driveway. Also my deck had just been repainted in August after a poor job was done last year. It wasn’t completely coverage by the roofers.It had some tar on it. When the roofer came and cleaned it he scraped some paint off. Also there is a scratch on it. They also did not cover my AC unit so I will have to have that cleaned in the spring before I run it.
Response
Home Genius Exteriors - Cleveland Thank you for your honest feedback. We’re glad you love the look of your new roof and appreciated Abe’s professionalism, but we sincerely apologize for the damage and inconvenience caused to your property. At Home Genius Exteriors, we take property protection seriously, and we’ll be reviewing this situation to make sure future projects are handled more carefully.
Eric E.
See numbers 8 and 10
Response
Home Genius Exteriors - Cleveland Thank you for your feedback. We’re glad to hear that you liked the look of your new shingles and that most aspects of your project met your expectations. We sincerely apologize for the delays with cleanup and your $200 Visa cash card, and we’re committed to resolving these issues promptly to ensure your satisfaction with Home Genius Exteriors.
Patty C.
We think they did a fabulous job on the project.
Response
Home Genius Exteriors - Cleveland Thank you so much for your feedback and for recognizing Brandon and our team! We’re happy to hear that our communication and attention to detail made the process smooth and exceeded your expectations. At Home Genius Exteriors, we’re committed to delivering lasting quality and professional service you can trust.
Linda R.
Yes I definitely recommend Home Genius to anyone who asks me.
Response
Home Genius Exteriors - Cleveland Thank you so much for your wonderful review! We’re thrilled to hear that your experience with Home Genius Exteriors exceeded your expectations and that you’re loving your new roof. At Home Genius Exteriors, we take pride in delivering smart, reliable home improvements that add value and peace of mind for every homeowner.
Rosemary D.
Response
Home Genius Exteriors - Cleveland Thank you for your amazing review! We’re thrilled to hear that your experience with Home Genius Exteriors was so positive and that our salesperson made such a great impression. Our team works hard to “improve lives through the home,” and it’s wonderful to know that care and professionalism stood out to you.
Review in YOUNGSTOWN, OH
My initial consultation was very thorough.
Response
Home Genius Exteriors - Cleveland Thank you for your wonderful feedback! We’re so happy to hear your consultation and overall experience with Home Genius Exteriors went so well. Our team strives to “improve lives through the home,” and we’re grateful you recognized the care and service our representative provided.
Stephen T.
We would highly recommend your services.
Response
Home Genius Exteriors - Cleveland Thank you so much for sharing your wonderful experience! We’re thrilled to hear that our team at Home Genius Exteriors delivered great communication, care, and craftsmanship from start to finish. We truly appreciate your trust in us—our goal is always to make your home improvement project simple, stress-free, and done right the first time.
Dawn W.
Everyone was very friendly
Response
Home Genius Exteriors - Cleveland Thank you for your wonderful review! We’re thrilled to hear that our entire team worked hard and delivered excellent results while keeping everything professional and clean. At Home Genius Exteriors, we take pride in providing friendly, knowledgeable service and quality workmanship that homeowners can trust and enjoy.
Manuel N.
Response
Home Genius Exteriors - Cleveland Thank you so much for your amazing review! We’re thrilled to hear our team delivered quality work quickly, reliably, and kept everything clean. At Home Genius Exteriors, we love providing homeowners with great service and results they can trust, and we truly appreciate your recommendation!
Delvet B.
I will always recommend Home Genius for anyone’s roofing needs. Great company that’s willing to go the extra mile to provide excellent service.
Response
Home Genius Exteriors - Cleveland Thank you for your glowing review! At Home Genius Exteriors, we believe in going the extra mile to deliver excellent service and lasting results, and we’re thrilled Corey, Dan, and the crew exceeded your expectations. We’re so glad you love your new roof and appreciate your trust in us.
Elizabeth S.
I was not home. Work done and happy with it all
Response
Home Genius Exteriors - Cleveland Thank you for your wonderful feedback! We’re so glad to hear you’re happy with the results and the smooth experience. At Home Genius Exteriors, we’re committed to making every project easy and stress-free for our homeowners!
Sharmaine M.
Response
Home Genius Exteriors - Cleveland Thank you for your wonderful feedback! At Home Genius Exteriors, we believe in delivering efficient, high-quality work with care and respect for every homeowner. We’re thrilled you’re happy with your window repairs and appreciate your kind words about our entire team.
Andrew M.
Response
Home Genius Exteriors - Cleveland Thank you for your kind feedback! At Home Genius Exteriors, we believe in exceeding expectations by delivering quality materials, workmanship, and service. We’re thrilled you had such a positive experience with our team.
Alan S.
I really appreciated the knowledge and professionalism of the installers who did a fantastic job of installing my new roof..
Response
Home Genius Exteriors - Cleveland Thank you so much for your incredible feedback! We’re thrilled to hear how pleased you are with your new roof and the entire installation experience. Daniel, Corey, and the crew will be so happy to know their professionalism, knowledge, and communication made such a positive impression. Thank you again for choosing Home Genius Exteriors — we’re grateful for your trust and kind words!
Lanita W.
Response
Home Genius Exteriors - Cleveland Thank you for your feedback! At Home Genius Exteriors, we strive to make every project smooth and rewarding for our customers. We’re glad you’re happy with the quality of our workmanship and will keep working to improve communication and your overall experience.
Jeannie K.
Response
Home Genius Exteriors - Cleveland Thank you for your kind review! At Home Genius Exteriors, we believe every home deserves quality work and care you can trust. We’re thrilled you had such a positive experience with our team and craftsmanship.
Review in Willowick, OH
Their workers are great and conscientious. They were careful not to harm my property. The craftsmanship was good.
Response
Home Genius Exteriors - Cleveland Thank you so much for your thoughtful review! At Home Genius Exteriors, we’re proud to deliver quality work that helps homeowners feel confident and comfortable in their homes. We’re glad our crew met your expectations, and we’ll work on improving communication to make your next experience even better.
Hong R.
Response
Home Genius Exteriors - Cleveland Thank you for your wonderful feedback! We’re glad our installers were respectful, clear, and efficient throughout your project. At Home Genius Exteriors, we take pride in delivering quality work with professionalism and care for every homeowner.
Ciera M.
Response
Home Genius Exteriors - Cleveland Thank you for your thoughtful review! We’re so glad Scott and Nick provided clear explanations and kept you informed every step of the way. At Home Genius Exteriors, we pride ourselves on delivering expert guidance, quality work, and open communication for every homeowner.
Cheryl H.
The sales rep lied and did not put on the order what we wanted done.
Penny P.
David B.
Pricey, but friendly and knowledgeable staff, work done on time with only minor issues which were quickly addressed and fixed by project manager
Response
Home Genius Exteriors - Cleveland Thank you for sharing your thoughtful review! At Home Genius Exteriors, we believe in delivering quality work and exceptional service, even when challenges arise, and we’re glad our team made your project smooth and satisfying. We’ll be sure to pass along your kind words to the staff who made your experience a great one!
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