A roof vent was installed that is ineffective. Upon bringing this to Home Genius's attention, I was told that it was unnecessary and a $1,307 refund would be issued, and it has been two months without a refund. I just had to contest the credit card bill to try and get my money back.
Otherwise, everything was great with the service and the quality of the roof and gutters.
Great to work with. Explained everything in detail to me. Did a great job of surveying the condition of the roof and sent me the photos so I can try and see if insurance will cover any of the damage.
Very detailed and knowledgeable. Came to my house and inspected everything. Nobody else did
I feel like I got a very good product for my money.
Install correctly the first time
I was impressed with the entire process, from the presentation to the installation, and they were all courteous and did a professional job.