Home Genius Exteriors - MIDA is too expensive and to me, they play games. I do not think they are an honest company. I would not recommend or use them again.

I had a fantastic experience with this company. The first two gentlemen who came out, who were the salespeople, were terrific. I needed a new roof, and it was obvious. Jason was in charge of my project, and he made sure to come to my house to ensure my daughter felt comfortable, given the presence of all the workers at my house. The company is fantastic, and my new roof looks beautiful.

My contact was not read properly, not on one part of the job but both parts of the job. On the first part of the contract, the guy put it was a complete re-decking. It was not supposed to be it was supposed to be re-deck as needed but they had already ripped off half of my roof before I realized what they were doing. I sat there and watched him rip off the board throw them into the dumpster and they were good boards. They did not give me any kind of discount, well they said they had to put six extra sheets up there, but if they did not rip off half my roof, they would not have had to put the thirty up there. Then they came back to do the gutters, and they were supposed to put new fascia board on and they put all of the metal up and I asked them if they replaced the fascia board that is what I was charged for, he looks at it and said yes you were charged for it. They had to rip all the metal off of it and put new fascia board on. If I had not caught it, they would not have put new fascia board on. So basically, I had to babysit your people out here to make sure the job was done correctly. I still got charged every single bit of what I was supposed to be charged. I was not happy about that.

I have already recommended the company to other people.

Based on my experience, I think that the installation crew was very efficient. However, I am not pleased with the sales mans performance. There is room for improvement with regard to the project manager. The project manager did not stay on site through the entirety of the project, leaving me to contact them via phone too many times with concerns. I have spoken with upper management, and am very pleased with their professionalism and ability to problems solve all of my concerns.

The communication between Home Genius and their employees was suboptimal, there were several times when one did not know what the other was talking about. They would change orders, and they were not informed of those. Communications were lacking between those employees. I had to do a lot of communication to each of the employees.

Home Genius Exteriors - Cleveland were fast and efficient.

Home Genius Exteriors - Philadelphia were wonderful. They worked like clock work. I was astonished at how wonderful they worked.

Home Genius Exteriors - Cleveland was easy to work with.

The roof was very expensive, most people would probably shop for a better price.

This company is very easy to work with. Questions are responded to quickly. I was especially impressed that I was kept informed on my project status. From material ordering and delivery to my home, through the project start date.

They were very kind, would not move forward with work until we reached back out so that we were all on the same page when it came to cost and looks, and quality.

Fast installment for very nice windows. When they are closed more of the outside noise is reduced. Look nice too.

My house was really transformed, and I loved it