After speaking with several trustworthy people who had roofs replaced, I have come to believe that only the most expensive option was given to me on my roofing, insulation and gutter project. Most people with whom I have spoken concerning the cost of these projects report the job was way overpriced and that i was duped - most possibly because I was an older single woman. When the project cost was presented, ($49,100 + for a 1 story, approx, 2100 sq ft home,) I was very shocked but no less expensive alternatives were offered. In addition, I wasn't told where air vents for the roof would be placed which was about 2/3 to 3/4 down on each outer side which changed the overall aesthetic of the beautiful multi-colored shingles. Also, I was informed that the insulation would be installed on Thursday but they didn't come until Friday which was only a minor inconvenience. Those things aside, workers arrived pretty much on time, were both friendly and efficient, the work done was of great quality and performed in an extremely accurate and promised time frame. Additionally, they did a good job cleaning up after themselves with few exceptions; some roofing nails found around the perimeter of house and in the driveway and gutter clips found in places that were harder to reach areas such as between shrubs/bushes. .
Too expensive
I am happy with the work, and they saved me money.
They were very professional and responsive.
Everyone was very professional,courteous and friendly
I thought they were extremely fast and did a good job.
Home Genius Exteriors provided competent and superior service.
I was told I would be kept informed as to what was happening. The app only showed pictures from when I decided to replace the roof. I never saw pictures as the work was progressing.
I was very happy with the company. They put on my roof a few years ago so that is how I knew I could trust them.
Our roof shingles were lifted when the men came to replace the rakes and the fascia boards and we were told they would go down prior to 30 days. That did not happen so we have several places where the shingles are lifted and going into winter. Not happy. We were told that inside the attic boards would be sistered to damaged boards and that was not done. I felt pressured to get it done by the 2 men representing your company-Garret Carson and the other guy he called that night.
We are happy with finding this company and the end product, but expected the middle of the project to be smoother than it was. Everyone was nice and professional, but there were a few hiccups that keep me from giving this 5 stars.
The whole process was great.
Salesman told us his crew would be easy to communicate with and able to do a great job with the little details. Crew did not speak English most days and little details were extremely sloppy. Nails left all over yard, dumpster parked in garden. Cactus trampled beyond saving. Workers showing up to "fix" things without any notice. Many many things I wouldn't expect when spending 35k. A partial refund would feel appropriate after not receiving the experience I was sold.
great job