We received a call the night before from the project manager stating he would meet with us after the installation to address any concerns. The next day, the installation crew left without updating us about anything. We emailed our project contact person as we had some concerns about the quality of installation and a drain pipe was missing, and they didn’t respond for over 3 days. There was no communication regarding how long the dumpster would stay in our driveway. Very disappointed with the lack do communication

I am likely to recommend Home Genius Exteriors to a friend.

Home Genius was very efficient, professional, and excellent!

My experience was that they were vague with pricing. They only offer a package deal, so you cannot itemize the project to see if you are getting a good deal, and I find that dishonest. Their prices are extremely high.

Watch everything the company does like a hawk.

The installation was excellent, and the workmen were fantastic.

They did good work.

So far they did a good job, but like I said, it's winter time and there's snow on the ground, but it look like they did a good job.

Their customer service was great. The timeliness of the work that was completed was excellent. They did an outstanding job.

Prompt, efficient, knowledgeable and completed to our satisfaction.

I thought that they were very easy to work with. Their initial communication, technical layout, and pricing scheme were all easy to understand and clear. During the job itself, some of the project managers were a bit hard to reach, but I think that was just due to having a lot of projects going on at once. However, the job itself, which is the most important, seems to be professionally done. I like the way it looks, and everything went smoothly.