Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the response from the construct crew and ownership.

Recognized Excellence

Recognized Excellence - The construction team/builders were exceptional. I do not remember their names. I think there were three of them here. They were good and had good craftsmanship.

Recognized Excellence

Recognized Excellence - Caleb, Leslie, Jorge

Everything was truly professional. They did everything they said they would do.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with their knowledge.

Recognized Excellence

Recognized Excellence - Roger, in sales, was fabulous and checked in on me. Jorge has given me phenomenal advice, he could be a decorator. Vicky has been very patient with me and keeps me calm.

In the past two and half years we have had 4 contractors, and we threw the first two out and were not happy with the third. Home Exteriors is the only company we have been happy with.

Areas Of Satisfaction

Areas Of Satisfaction - I am most satisfied with the overall quality of the workmanship.

Recognized Excellence

Recognized Excellence - I would like to recognize the project manager, Paul he did a really good job and Leslie Hawkins for their exceptional service.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the quality of the work.

Recognized Excellence

Recognized Excellence - I would like to recognize the entire group from the initial sales to the end of the project. Everyone presented themselves very professionally.

Project Manager Professionalism

Project Manager Professionalism - Jorge and Junior were excellent!

Clean & Safe

Clean & Safe - Junior kept the job site very clean

Areas Of Satisfaction

Areas Of Satisfaction - Jorge and Junior were great to work with professional, polite, and hardworking

Areas Of Satisfaction

Areas Of Satisfaction - Their very clear communication with me, and the quality of their work.

Recognized Excellence

Recognized Excellence - Paul. He very clearly explained every situation to me, to my neighbor, and to an adjuster Everyone was impressed with his knowledge.

We Loved working with Home Exterior Systems. Paul took great care of us!

Areas Of Satisfaction

Areas Of Satisfaction - Great work at a good price. They took care of any issues that came up and communicated with us about what needed to be done.

I am very satisfied with the work!

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the quality of work and communication with the project manager.

Areas Of Satisfaction

Areas Of Satisfaction - The quality of completed work is simply outstanding.

Very professional, prompt, excellent detailed work, superior skilled team.

Clean

Clean - Daily cleaning for 6 consecutive weeks.

Communication

Communication - Excellent communication from team and from office

Quality Of Workmanship

Quality Of Workmanship - Mr Jorge Correa and his team were exceptional, they executed a large scale project that is technically challenging with precise detail.

Professional & Organized

Professional & Organized - The crew was always on time, never missed a day for the duration of the project which was 6 consecutive weeks.

Recognized Excellence

Recognized Excellence - We highly recognize Mr. Jorge Correa and his crew and commend them for an exceptional job! His knowledge of the whole project exceeded any person we interviewed. From day one he understood our complex and detailed project and turned a 40 year old house into a brand new modern home.

Areas Of Satisfaction

Areas Of Satisfaction - Communication, skilled workmanship and reliability

Additional Comments

Additional Comments - We can’t stress enough how highly we recommend Home Exterior System, a family owned company, for their work ethics, reliability, and superior quality of work.

I am very satisfied of their quality of workmanship, the work crews and the products they used. HES partnered with us through the entire journey - even the follow up items after we had fully paid them. I never once felt like we were just another project on their schedule. Now I understand why a lot of their work is off of repeat customers and referrals.

Clean

Clean - The crews always cleaned up their material and put ladders tools off to the side away from heavy traffic areas.

Quality Of Materials

Quality Of Materials - I am convinced that HES uses the highest quality products on everything that went in to the windows, siding and patio construction. I tell neighbkrs the add-ons are more solid that the main structure. :-)

Quality Of Workmanship

Quality Of Workmanship - I cannot overstate the quality of work HES did. The crew was very knowledgable about the products they were using and they took great care in the details.

Professional & Organized

Professional & Organized - I felt that everyone from the owners down to each and every crew member had the same goal - to give my home the best products and workmanship that they possibly could.

Recognized Excellence

Recognized Excellence - This is a very long list :-) The owners. Pat, Vicky and Caleb were very good at partnering with us in design and material recommendations. They were always very transparent with us. The project manager Paul and the work crew, Angel, Fidel, Cuco and others were instrumental in making our vision become a reality.

Home Exterior Systems exceeded in everything I asked for and delivered with a friendly positive attitude.

Quality Of Materials

Quality Of Materials - I'm very satisfied.

Areas Of Satisfaction

Areas Of Satisfaction - They met or exceeded expectations in the workmanship. The workmanship was outstanding!

Safe

Safe - They were very professional.

Quality Of Workmanship

Quality Of Workmanship - They have very extensive training for their workers. The workers are very knowledgeable.

Areas Of Satisfaction

Areas Of Satisfaction - Home Exterior Systems met all of my expectations.

Home Exterior Systems is one of the best contractors I've worked with. They paid attention to detail and told me in a timely manner what material they're going to use.

Lead Source

Lead Source - The previous contractor that I had, I didn't like his work. I called Home Exterior Systems to come to fix the things that I didn't like.

Additional Comments

Additional Comments - Home Exterior Systems is one of the best contractors that I've worked with. They'll end up being the only company I'd work with in the future. They're going to be in all contracts going forward.

Lead Source

Lead Source - I heard about them from a friend.

Areas Of Satisfaction

Areas Of Satisfaction - They did quality work.

They worked hard to find a solution that stayed within my budget. The work was excellent and they were very professional.

Areas Of Satisfaction

Areas Of Satisfaction - They were patient with me, were willing to help me figure it out, and adjusted the project to my budget.

Additional Comments

Additional Comments - They were absolutely excellent.

Areas For Improvement

Areas For Improvement - Great job

Areas Of Satisfaction

Areas Of Satisfaction - Excellent work and great service

Additional Comments

Additional Comments - Great job done fast

Areas For Improvement

Areas For Improvement - The actual work met, if not exceeded, my expectations. It was the upfront estimate process that I would have liked to have been better.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the actual work.

Recognized Excellence

Recognized Excellence - I would like to recognize the crews that did the work.

Lead Source

Lead Source - online...work was done for us by home exterior on a previous dwelling and when we moved and needed exterior work done we again contacted home exterior

Areas Of Satisfaction

Areas Of Satisfaction - Paul Martinez and all employees I dealt with at Home exterior were professional, courteous, and helpful.. was always kept informed of progress of job. Also, at the end of work day ..work area always clean and tidy.

Recognized Excellence

Recognized Excellence - Paul Martinez and the office staff at home exterior. cannot remember the girl's name in the office who was the liasion between Paul and I , but she was great always kept me updated and was very helpful. (maybe Linda or Lisa ) sorry I cant remember

Additional Comments

Additional Comments - Our house looks great ....Thanks !!!

Lead Source

Lead Source - Recommended by a friend

Patrick,I also want to let you know I am really impressed with HES, from the office staff to the guys working in the field. Communication has been excellent at all levels. Leslie and Vicky were very responsive when I called. Paul, has been on top of everything and has been great to work with. The foremen in the field were very easy to work with and I appreciated that they took the time to listen to my inputs and we worked together to find any underlying problems while do the siding that were roof related. This really was big deal to me and was one of the main reasons I chose to have you guys install my roof. I actually had another contractor lined up. I saw them do a roof on another house and noticed their inattention to detail and was concerned I would have to practically check on them every ten minutes to make sure nothing was overlooked. After seeing your siding crew work I was confident that the roofing crew would be just as diligent and attentive to detail and they were. Jesus and company were quick without compromising quality. Lastly the touch up done after the roofing job was done was greatly appreciated. Angel even took the time to clean up items that no one would have even seen.I have already recommended HES to my neighbor who is looking to have siding installed. Hopefully he gives you a call for his own benefit.I will be sure to let everyone know who worked on my house. HES has been the best contractor I have worked with.Regards,Paul P.

Recognized Excellence

Recognized Excellence - Yes, here is copy of the email I sent to Patrick McCollim after they completed the work.Patrick,I also want to let you know I am really impressed with HES, from the office staff to the guys working in the field. Communication has been excellent at all levels. I also appreciate the patience as we worked through getting the epayment worked out for the roofing job. Leslie and Vicky were very responsive when I called. Paul, has been on top of everything and has been great to work with. The foremen in the field were very easy to work with and I appreciated that they took the time to listen to my inputs and we worked together to find any underlying problems while do the siding that were roof related. This really was big deal to me and was one of the main reasons I chose to have you guys install my roof. I actually had another contractor lined up. I saw them do a roof on another house and noticed their inattention to detail and was concerned I would have to practically check on them every ten minutes to make sure nothing was overlooked. After seeing your siding crew work I was confident that the roofing crew would be just as diligent and attentive to detail and they were. Jesus and company were quick without compromising quality. Lastly the touch up done after the roofing job was done was greatly appreciated. Angel even took the time to clean up items that no one would have even seen.I have already recommended HES to my neighbor, David Glover, who is looking to have siding installed. Hopefully he gives you a call for his own benefit. Paul I have given him your name and number.I will be sure to let everyone know who worked on my house. HES has been the best contractor I have worked with.Regards,Paul Parker

They did a fantastic job! they were on time and professional!