professional, quality workmanship, accessible to answer questions/deal with issues, fixed price, and accurate projected time frame for project

Hivex was great. Pricing was detailed and understandable from the beginning and never changed. Throughout the inevitably complex process we always felt "in the loop" due to clear and timely communication. Having a dedicated project manager that was available to answer questions at all times was a constant reassurance (plus Dimitrius was just fun to work with!). Our project (a completely custom home theater space and spa-like bathroom) was complicated, but the professionalism and skill of the Hivex team made it worry-free. A big "thank you" to the whole team.

Additional Comments

Additional Comments - I would use Hivex again in a heartbeat.

Work is beautiful, crews are nice!

Quality Of Workmanship

Quality Of Workmanship - Very happy with the work

Communication/Response Time

Communication/Response Time - Keep us updated

Additional Comments

Additional Comments - Very happy with outcome.

Additional Comments

Additional Comments - Our project manager Dimitrius was very nice to work with

The entire experience was top notch, from beginning to end.

Quality Of Workmanship

Quality Of Workmanship - Workmanship is great, no complaints.

Communication/Response Time

Communication/Response Time - Dimitrius was highly communicative and responded to any messages from us within hours or minutes.

Additional Comments

Additional Comments - Dimitrius and the team were great. Everybody was courteous and polite while coming and going. Dimitrius told us after completion of the project that this was his first job as project manager. We certainly wouldn't have guessed that given his professionalism and efficiency!

HIVEX Basements was professional and timely with the scheduling. They worked with my scheduling and availability.

Additional Comments

Additional Comments - HIVEX Basements was great with pricing and being honest about everything. I have had problems with contractors before about hidden fees. Chris, the owner, and others involved were upfront on every bit of the cost and every bit of the materials. That was probably the biggest thing for me. I can't stand it when contractors don't tell you the whole story. HIVEX Basements was really good about being upfront about everything.

Our "go to guy", NATE has been super in all areas such as communication, explanation of any issues, knowledge of every trade, & creative suggestions! All the trades-people have been very diligent in their specialties as well.

Presentation, workmanship, and attention to clealiness

Additional Comments

Additional Comments - I can't imagine a better company or better people to work with. They have done everything right. The project isn't finished, but we love everything that has been done so far. Best customer service ever.

Work was begun on time and has progressed as planned. The craftsmanship is excellent and the team has come up with creative ways to address "basement" issues.

I wish y'all did more than basements! This was a great first experience with home renovation. Nate and the team are knowledgeable, thorough, and well organized. There were a few unexpected things that popped up and they were taken care of swiftly. We are absolutely thrilled at how the basement turned out! THANK YOU ALL SO MUCH!!!

Additional Comments

Additional Comments - Dustin and everyone did a great job.

All things considered, we were very pleased with their work and would definitely recommend them to our closest friends

I would highly recommend HIVEX Basements to everyone! Not only do they provide quality work, but also they are extremely easy to work.

So far we've had a mixed experience. The project is getting done much more quickly than our self-managed projects, and the planning/sales process was very impressive. But the execution has been sloppy at times, and resulted in a myriad of inconveniences for the tenants living in the upstairs unit. We haven't seen the final project yet, so I can't say whether or not we'd recommend them just yet.

Professional & Organized

Professional & Organized - Our project manager, Nate, was highly professional, highly responsive and a pleasure to work with.

Additional Comments

Additional Comments - The business owner, Chris, was also a pleasure to work with. The company made our experience very enjoyable and pain free. I can't recommend Nate anymore than I already have, and he is an outstanding project manager and a pleasure to work with.

They have been great to work with, communicate well and have been really accommodating.

We were very pleased with Hivex Basements. Our initial meeting with the owner put us at ease with the work to be done. He explained everything and gave us an estimate right away. They started on time, and we received updates by email explaining the next steps along the way. The questions we had were answered on a timely basis. The workmen were polite and cleaned up every day. The one thing we did not like was that the workmen left the materials behind. We are not sure if that was explained to us at the beginning or if it was in the contract somewhere. It was nice to have the extra flooring and the trim paint, but we didn't need the large container of spackle or primer paint for us to deal with. That should be explained up front, or they should remove it as part of the contract. Otherwise Hivex was great.

They were a very knowledgeable group. They were very professional, always had great communication and let me know what was going to be happening. All the crews did a great job and were very knowledgeable and open to talk about what was happening. They had great ideas and listened to any concerns I had, and offered recommendations.

I would recommend Hivex all day long.

Additional Comments

Additional Comments - You cannot go wrong with using Hivex.

Very professional an easy to work with.

Communication/Response Time

Communication/Response Time - Could always communicate with team when needed.

Overall, an excellent experience. We started the project on time and finished well ahead of schedule. It helped that our project was perhaps smaller than other ones, but still we were very happy to get it finished in 4 weeks rather than the anticipated 8.

Quality Of Workmanship

Quality Of Workmanship - We were very pleased with the professionalism of all the different teams. They were generally punctual and were usually finished by 4:30.

Additional Comments

Additional Comments - I plan to leave a 5 star Google review showing just how impressed I was with Chris and his crew.

Overall, we had a very positive experience with HIVEX--such that we would highly recommend this company to others for basement work. All company representatives and workers were friendly and responsive. Workmanship was of high quality. We are very pleased with our new space.

HIVEX are thorough, knowledgeable, professional, and responsive. They set a schedule and met the timelines without rearranging their work, which was very considerate of the homeowner. They are attentive to your needs and flexible in making sure you are satisfied with the results.