Great experience. From the beginning the paperwork was clear, options were laid out, contact was convenient and questions were responded to quickly. Sales, project manager, crew, all great to work with. Definitely would recommend.
Sales Knowledge - She was so wonderful, answered my many questions, patiently tolerated changes and never made me feel rushed. Information was sent timely and organized.
Our experience was awesome! After meeting with John at the beginning, we quickly decided that HIVEX was the best choice for completing the job. All workers and contractors who entered our home were professional and efficient. We appreciated the timely updates on progress and were never left wondering what would happen next. The quality of work was excellent!
Quality Of Workmanship - Work completed was of high quality.
Problem Resolution - To be honest, we did not experience any problems. We may have had questions, but John quickly and thoroughly answered them.
Professional & Organized - We appreciated the professional and organized completion of the job
Sales Knowledge - John Gaskill is an expert salesperson. We truly appreciated his knowledge and easy manner.
Communication/Response Time - We never waited more than an hour for a response!
Additional Comments - From start to finish, we were pleased with our choice of using HIVEX for our basement project.
Additional Comments - Demetrius has been fantastic!
Hivex was amazing to work with. From the free estimate walkthrough through the final, it was an amazingly easy and fun process.
Quality Of Workmanship - Their work is top notch. We had a great experience with them, the work exceeded our expectations, and could not more highly recommend them.
Problem Resolution - We had no problems! They were willing to fix the small things we noted during our final walkthrough and all was amazing.
Professional & Organized - HIVEX was extremely easy to work with extremely professional and organized. We got weekly schedules each Thursday and made it easy for planning. They were also very willing to work around our schedule, especially when we weren't able to be home (not that you need to be if they're working) but if we had to leave our dog at home and asked them to not work, they were willing to work around our schedule.
Sales Knowledge - Jess was great to work with and gave us their quote and did not deviate. She was great to work with and helped us getting through the beginning and never had to speak with her again (that is a good thing!). Everything was honest, professional, and fair.
Communication/Response Time - Dimitrius was awesome to work with. He was always communicative and even if he wasn't able to respond to a text immediately, he responded to them as soon as he could or would ALWAYS answer his phone.
Additional Comments - If you are looking for your basement to be finished, this is the company to go with!
The whole process was so easy. I didn't have to w ok try about hiring a contractor for electrical, plumbing or HVAC. HIVEX did it all.
Quality Of Workmanship - Quality was top notch, every time I go to the basement, I'm so impressed with the work and look.
Problem Resolution - There were no problems, but I was assured that if any came up they would take care of it.
Professional & Organized - Very professional and organized. Our project manager, Dimitrius Zotos was wonderful to work with. I am very particular about detail and communication. Dimitrius provided a weekly schedule of what would happening for the week and was always available when needed.
Sales Knowledge - Our salesperson John was great, he went over everything with us and provided a detailed quote for each step of the process.
Additional Comments - I am so impressed with HIVEX and the whole team that finished our basement. We really enjoyed working directly with Dimitrius Zotos, he is a very polite professional contractor. If I owned another house with an unfinished basement, I would nit hesitate to call HIVEX.
We have already recommended Hivex 🐝 to a number of friends who are looking to redo their basement! We really appreciate how organized the whole process was.
Additional Comments - HIVEX was very flexible so it was very easy to work with them. The program manager helped us out a bunch and was able to answer all of our questions. We have had a positive experience.
HIVEX was professional, easy to work with, and produced an excellent finished product.
professional, quality workmanship, accessible to answer questions/deal with issues, fixed price, and accurate projected time frame for project
Hivex was great. Pricing was detailed and understandable from the beginning and never changed. Throughout the inevitably complex process we always felt "in the loop" due to clear and timely communication. Having a dedicated project manager that was available to answer questions at all times was a constant reassurance (plus Dimitrius was just fun to work with!). Our project (a completely custom home theater space and spa-like bathroom) was complicated, but the professionalism and skill of the Hivex team made it worry-free. A big "thank you" to the whole team.
Additional Comments - I would use Hivex again in a heartbeat.
Work is beautiful, crews are nice!
Quality Of Workmanship - Very happy with the work
Communication/Response Time - Keep us updated
Additional Comments - Very happy with outcome.
Additional Comments - Our project manager Dimitrius was very nice to work with
The entire experience was top notch, from beginning to end.
Quality Of Workmanship - Workmanship is great, no complaints.
Communication/Response Time - Dimitrius was highly communicative and responded to any messages from us within hours or minutes.
Additional Comments - Dimitrius and the team were great. Everybody was courteous and polite while coming and going. Dimitrius told us after completion of the project that this was his first job as project manager. We certainly wouldn't have guessed that given his professionalism and efficiency!
HIVEX Basements was professional and timely with the scheduling. They worked with my scheduling and availability.
Additional Comments - HIVEX Basements was great with pricing and being honest about everything. I have had problems with contractors before about hidden fees. Chris, the owner, and others involved were upfront on every bit of the cost and every bit of the materials. That was probably the biggest thing for me. I can't stand it when contractors don't tell you the whole story. HIVEX Basements was really good about being upfront about everything.
Our "go to guy", NATE has been super in all areas such as communication, explanation of any issues, knowledge of every trade, & creative suggestions! All the trades-people have been very diligent in their specialties as well.
Presentation, workmanship, and attention to clealiness
Additional Comments - I can't imagine a better company or better people to work with. They have done everything right. The project isn't finished, but we love everything that has been done so far. Best customer service ever.
Work was begun on time and has progressed as planned. The craftsmanship is excellent and the team has come up with creative ways to address "basement" issues.
I wish y'all did more than basements! This was a great first experience with home renovation. Nate and the team are knowledgeable, thorough, and well organized. There were a few unexpected things that popped up and they were taken care of swiftly. We are absolutely thrilled at how the basement turned out! THANK YOU ALL SO MUCH!!!
Additional Comments - Dustin and everyone did a great job.
All things considered, we were very pleased with their work and would definitely recommend them to our closest friends
I would highly recommend HIVEX Basements to everyone! Not only do they provide quality work, but also they are extremely easy to work.
So far we've had a mixed experience. The project is getting done much more quickly than our self-managed projects, and the planning/sales process was very impressive. But the execution has been sloppy at times, and resulted in a myriad of inconveniences for the tenants living in the upstairs unit. We haven't seen the final project yet, so I can't say whether or not we'd recommend them just yet.
Professional & Organized - Our project manager, Nate, was highly professional, highly responsive and a pleasure to work with.
Additional Comments - The business owner, Chris, was also a pleasure to work with. The company made our experience very enjoyable and pain free. I can't recommend Nate anymore than I already have, and he is an outstanding project manager and a pleasure to work with.
They have been great to work with, communicate well and have been really accommodating.