Disappointed in the attitude of the workers.
We converted from a bath tub to a walk in shower. We had Adam and Mary as our installers. Wonderful couple to work with. They were very professional through the hole process. I would recommend getting them, if you can for your next project. Thank you to the both of you for making us feel very comfortable during the process.
Very happy with the look when finished. They asked my input in bar placements and shelves. Looks sharp!
Quality and appearance. Looks great.
I felt that your install Crew were completely knowledgeable of what they were doing perfsional and personable. I enjoyed talking with them. As for Scott the area supervisor I personally think he should learn some manner's asked him to move his car his response was I am only going to be here for a minute my response is to tell him to move this time
Love my new shower should’ve done this years ago
on time
They called in advance to let us know the time they were going to be there and gave us their names so we knew who to expect. They were on time and very nice. They were pleasant and professional while they were working and checked with us on placements of the shelves and foot rest to make sure they were at the height we wanted. They checked with us on the details to make sure it was all correct.
The product looks great and I am happy with how the project turned out.
Overall satisfactory product and performance. Only unsatisfactory item I could say is pricing. But can say it is more than likely worth it will the warranty and product.
The workmanship was excellent!
Fast, great communication, transparency throughout the process.
They do not get building permits like they claim they do unless you contact them
On time. Very friendly, knowledgeable, thorough. Cleaned up mess.
Personnel were easy to talk to and thorough
Appointment taker Lindsey was rude and pushy. Not just to me but my wife as well. She needs some customer service training
We were happy with the shower but not the window. It went so quickly that we weren't really able to check things out before they left.
Everything was done just like I was told in the Mad City Presentation.
Final product installation looks great!
After seeing the finished product my Daughter will be calling Mad City to do her bathroom.
They were very courteous and knowledgeable. They answered my
questions without any hesitation. The shower was installed just the way we were shown in the brochure.
I would recommend them to anyone else who is having work done
From the sales visit to the finished product Mad City was easy to work with and did a beautiful job
Didn't put in the requested size of shower pan we asked for and then said there was nothing else they could do.
I just had 3 bedroom windows installed. The guys did an awesome job. I'm very happy with the work.
The salesman was nice. The windows are nice. There are some things that I do not understand. I don't know if it was me or him.
Yes I would. Very good experience and Great End Product.
Very professional and courteous in their work .
I do not find the tub as relaxing as i hoped. The back is to straight and i do not sit low enough to get my neck in the water without sliding my butt off the seat.
I liked and felt relieved and comfortable when the measurement was taken and the window was discussed. I also appreciated the follow up email requesting clarification and approval of my choice of window design.
Madcity is really good. They take good care of you one step at a time. They just don't leave you when the job is done. They are with you for a life time. I like that in a company. I love my
I was so stupid hiring you
Great people from start to finish. Everyone knew what each person was going to do and the job just kept moving on. Friendly from every person who worked on whatever whether it was installing walk-in shower, plumbing, or electrician. God bless each and everyone working as part of the project.
Repeat customer bath remodel excellent, window not so much
It was quick and very professional.
One the electrician could have not left the old fan in the attic, two the Plummer had a sore arm and your installer did most of the plumbing and complained about it
Fantastic customer service, efficient, and super attention to detail.
I would recommend Mad City Windows and Bath if looking to have new windows installed. They are an awesome group of people to work with!
Professional and clean.
The entire process from purchase to install was seamless. Mad City staff were friendly and helpful. The installation team was awesome! They were professional and efficient. They were able to install a bath and shower in one day. The expected completion was a 2 day job. They cleaned up after the install. My shower and bathtub are beautiful!!
Everyone i spoke to and worked with was just wonderful.
This company is very easy to work with. They installed some windows for me a couple of years ago. I was impressed then so decided to call them for my shower
the installer was prompt, professional and courteous. The window looks beautiful!
We will definitely show off our new shower and let everyone know that it was Mad city who did such an awesome job.
Expensive but I like the quality.
Chris was very professional and left the property as clean as he found it. My only concern is the price of the product .
Installation was really quick and the product looks great.
Would recommend mad city!
I would recommend Mad City 100%. As I sit watching the snow through my amazingly huge from window I am in awe how much I can see now. Thank you.
Installer very professional and skilled. It seems to me that most of the onus is on the installer to keep promises he doesn't make.
The sales presentation was done very well. The field measure was done hastily with no regard for my wants in terms of keeping the existing bullnose tile and increasing the depth of the shower base. The same disregard was experienced with the demolition as they completely demolished the bullnose tile. I ended up with an afterthought walkin shower with very poor workmanship. I have asked the operations manager repeatedly for his email address so I can send him the details, but I have still not received that. The entire experience was un professional and lacking in fullfiling promises.
We are very happy we went with Mad City for our new windows. From the initial visit to follow up on our instalation, everything went very smoothly. Installers did an amazing job and were very good at what they do. The entire Mad City team exceeded our expectations.