The new roof looks great. Everyone was very nice and kind.. lack of communication was my only issue..
Pointed out a couple minor caulking issues. They fixed them with no complaints. That alone sets the tone.
Workers were very nice and easy to talk to.
Everyone was friendly and professional. Thorough and honest overview of the issues with our home. They did what they said they would. Work was done well.
Devin was thorough, helpful, and professional. All the workers from the various crews were very friendly and they worked a very long day to get the job done. Transformed the look of our garage to new again.
All ready did
The service was great. They got in and out quickly, the roof looks fantastic
The team were from start to finish very professional, caring & efficient.
The communication from scheduling to delivery was clear & timely.
They delivered a high quality & friendly product & service.
From sales, accounting, operations & logistics every encountered was met in a friendly timely response.
The quality of the work was exceptional & I would definitely hire Great Lakes Home Remodeling again.
Thay made our house look new again. Very pleased with the work.
Your team of people were very polite and efficient doing my roof
Very efficient Clean up was very good
They provided professional expertise throughout the process.
They were very nice and got the job done and beautiful in one day. Did not expect that. They made sure to put something around the chimney so no leaks! Great job all around.
When you sign the contract and they tell you it will be done within a week or two.Then we told them up front we would be gone on a certain date to a couple people. And what they do try to schedule then. Really? So then it was scheduled two more weeks out. A very inconvenience.
They did a great job and left everything clean
Great service and product.
Everything was done exactly as they said it would be. Couldn't have asked for anything better from the estimate to the clean and follow up. Highly recommend!
They have a great work ethic. They
Arrived early and stayed late to get the job done as promised. The workmanship is stellar and speaks volumes.
Great lakes was top notch from start to finish. They waited for us to get financing squared away. Then started with a verbal that financing was in place.
The crew unloaded the delivery truck when the boom failed and hauled the bundles of shingles up a latter.
The roofing company that did the roof was really good, really considerate, cleaned up really well, and took their time not to mess up any of the flowers we had around the house. They did a really good job.
Cost may not be the best.
When we signed the paperwork, we were told payments would not start until mid-September. The I get a notice that a payment is due in 3 weeks (beginning of July). Would’ve been nice to not get lied to about something this trivial. Meet gave me his direct number, but NEVER answered or returned calls. I got a hold of the field manager (?), his name is Keith and he was good to talk to.
Great communication skills! Responded immediately to fix the hole in the screen and the faulty window latch. Professional and on time. Left the work sight clean.
Supervisor, and the crew did a professional job using quality materials, job was completed in one day and all the cleanup was excellent
The job was done well and looks good. Very close to how the house looked before the work.