Piece of soffit missing, told me to prove it was there when I asked if it could be fixed. **** near got me the wrong color gutters and downspouts, luckily the gutter crew called to check. Agreed to include gutter guards when i was quoted the roof then told me they knew nothing about it when the install was happening so I had to pay out of pocket for that. Not to mention firing my project manager and not even giving me any notice or someone else to reach out to, luckily he was nice enough to give me someone to reach out to. I will most likely be looking elsewhere when it come time to do the windows, siding, and all the other work I have planned for the house. This was a headache the whole way through.
Start and finish in one day. Took a magnet around my property picking up nails
I am pleased with the quality of work and how professional they are. I know nothing about roofs, but the salesman Rob took a lot of time to explain things, and his colleague Devin helped a lot too. I am confident the roof will outlive me.
Good job, but with a high price tag
I would definitely recommend this to a friend or family member if the occasion would arise. The entire project was handled professionally and friendly!
A couple little speed bumps along the way, but an overall positive experience. We were very happy with our siding and gutter crews. We found them knowledgeable, helpful, and hard working. Office staff were friendly. We love our remodel.
Everyone I spoke to was very nice! They answered my questions. They each gave me a number where I could reach them directly.
Everyone we worked with at Great Lakes Home Remodeling, from the sales consultant to the roofers, were professional, knowledgeable, organized, thorough, and friendly. The materials were high quality and it was obvious that the roofers were experienced and well-qualified. Overall a very positive experience!
Contractor did a great job removing old roof and installing the new roof and gutters and corrected items to prevent any future water infiltration that might have been a problem.
Damaged my wall and moved furniture to cover damage
Extremely professional organization! Work crew was phenomenal. Very well trained. Safety practices meet all OSHA standards. Top notch!
They were very efficient and on top of everything and made sure everything was done
very curtiuos and hard working group
We r happy with the guys who work hard and real good job. We r happy with it
We had to contact them on a couple of issues with our roof. The issues were resolved, but they didn't contact us; we had to call them.
Great staff, knowledgeable, friendly & accommodating
Ken, the foreman who was in charge, did a wonderful job, very polite and professional.
Great Lakes Home Remodeling checked every step of the contract with me. They were always in contact with me.
The Professionalism in all areas. A crew, you can count on.
The installers did a great job. They were very knowledgeable and professional. I can't say enough about the two salesmen and installers. They were awesome. The installers were very efficient. They cleaned up after themselves. I was very pleased.
Communicating with them was great and very fast. Didn’t take long for them to order everything and start the work. It looks amazing and they clean up everything to. I would recommend them anytime
They did a good job.
Great Lakes Home Remodeling did a fantastic job reroofing our home. The project took place when planned. The roofing crew was professional, clean and efficient. They warned that there might be nails under the dumpster when removed, which turned out to be true and very helpful to know. I strongly recommend Great Lakes Home Remodeling for your roofing needs.
They were way too expensive. They screwed up my back door. They never screwed down the storm door after they put the flashing around the door and its not closing right now. There were a few other issues.
Colors available for roof.