They provide great quality work. They were professional and clean. They showed me everything that was done and repaired.

The Great Lakes staff is amazing. The install manager Devin was great to work with. The install team did a high quality job. Elizabeth was very helpful in getting me all required documentation.

Everyone was very responsive and friendly.

Still finding dozens of nails around the house and around the driveway, plastic strips and bundle plastic around the yard and blown into the brush along the creek in back of the fence. We have dogs and kids who play out in the yard, therefore it’s a significant issue. Cigarette butts left wherever they were tossed until we mentioned it, and I’m still finding those after they were supposedly picked up. There are no smokers here. Haven’t heard from the sales rep since signing, which was promised but not surprisingly not delivered upon. Provided the roof doesn’t leak, that would be the one aspect of installation and service we felt was delivered upon.

They were on-time, easy to communicate with (responded to messages, etc)

They were professional and and listened to what we wanted.

The installation process did not run smoothly.

Quality of the product.

Very professional and very good looking job, haul all the debris off and did the job in a timely manner.

roofing and gutters, great materials and workmenship, carpentry skills if needed are questionable

We have a slight problem. I'm visually impaired, and my brother said they didn't do anything to the back of the house. I don't know if that's true or not; I heard them on the roof in the back of the house. I'm praying they do the right thing by me. I would say, from what I know, I would give them a 5, but I'm not sure if they totally redid the whole roof.

Nothing really

They work is done in one like said. They are very polite and very organized.

Had my garage roof replaced. Nothing but good thing to say. Communication was great, everything happened on time, and not only did they get the work done quick and clean, it came with a 50 year guarantee, and it was not just replaced, it was improved. 10\10, would recommend.

Everyone was very professional and easy to work with from going over our options to the installation everything went very smoothly even with the complications of getting everything to the islands and our limited availability. The work is absolutely beautiful and you couldn't tell anyone had ever been there when they left.

Everyone was very professional and did a great job with getting the job done and with cleanup afterward!

When Great Lakes Home Remodeling gave me the offer, they were very thorough. Everything was discussed, and they showed me the materials that were going to be put on the roof. I appreciated that because I am a technical man.

From start to finish, an excellent experience!
All employees show a "customer first" attitude!

Sales manager didn’t try to hard sell their products and was well informed on benefits. The GLHR team from sales to installation was very well organized and committed to our satisfaction. Warranty on finished metal roof was superior to typical asphalt roofing.

Tear off and replacement in one day.

Friendly staff. Thorough work

Great Lakes Home Remodeling was very efficient and did a nice job.

Hardworking and only took 2 days to install 14 windows.

Jeff, our salesman, was friendly and upfront with all aspects of our project. Devin, the project manager, was easy to contact, answered all of our questions and made the process easy to get through. Edwin was also easy to connect with and answered all of my questions during the installation process.

Everything went exactly like I thought it would, which is high praise when dealing with an old house! The father and son team who installed my new windows were very nice, *very* swift and competent, and did a great job of cleaning up after themselves.