I am very satisfied with work completed and have received many compliments.
I have referred friends and neighbors to Graves Bros.
Workers arrived on time, did a beautiful job and completed work ahead of schedule and they were respectful of my property. I was kept informed of when and what to expect.

I liked the timely response to the request for an estimate, the timely scheduling of the work and the the professional and respectful work performed by the installers

The problem was discovered and addressed quickly, then problem was solved at a reasonable cost.

Better knowledge of installation challenges for the installer

I had an ok experience with Graves Bros. Home Improvement Co. I would advise that others get clarity on what is going on.

Graves Bros Home Improvement Co.'s service technician was courteous and professional. He explained everything, as far as what he was going to be doing.

Graves Brothers Home Improvement is dependable and does solid work.

I enjoyed working with such professional people. They answered the phone, they identified who they were. They answered your questions at the time of the phone call. They said they were going to be at your house and they were at your h at that time. First contractors leaving me with a positive feel.

From start to finish, the sales rep to work crew were very polite. The crew leader arrived early and explained what they would be doing. It was extremely hot the days they worked, but the crew arrived on time, worked steadily along and never asked for anything. Our roof looks wonderful.

Our siding was done during a blizzard.
Dumpster left for over a week due to snow. The site was left a mess. Fixtures were left in the snow and some lost, not put back up. Ac housing installed crooked. We are still finding nails and debris in our yard. Very disappointed in this as I have a toddler and a dog to worry about.

Communication was clear and I knew from start to finish what to expect from the new roof, new gutters, demolishion of shed as well as the financial pieces.

Initially, meeting Alex- he was great in reviewing the proposal, making adjustments that eventually led me to signing the contract. The windows were expertly and quickly installed. Once the project manager Jeremy and the crew were on site it was great to watch you transform my house every day. Incredibly efficient, and cleaned everything up everyday! Great job guys (& gal) it’s beautiful! Thank you!

I thought they were terrific. I appreciated the fact that the people sent out were respectful of my property and listened when I questioned or commented about something.

Roof is still leaking. Now in 2 other areas when it rains Workers didn’t spend much time or supplies in trying to seal up leak. They were done fairly quickly.

Found the company at the Spring home and Garden show at the fairgrounds. Was able to have a estimate put in place the next Monday. The craftsmanship from the metal roof to the siding and gutters and downspouts that replaced on my house was exceptional. If issues arise, they were taking care of to my satisfaction.

Don and his crew were very professional and hard workers did the job in 1 day

Brendon & Ryan did fantastic work for us. They were polite and very respectful. I would recommend your company to anyone as the work that was done during both appointments we’ve had was top notch…

But… We were not pleased with the scheduling aspect of your company. We had an appointment and then were told we had to push it out. We then had to wait another week to get someone to come. I get that you’re busy and you’re good so it’s understandable but you’d think we would have then taken precedence over anyone else. I would fix that aspect of your company but you have great workers so we’ll stay as customers for now and hope scheduling improves.

You can pick up the new roofing materials that were leftover from the job. You dumped them on a pallet in front of our garage. David Holbert, on-site supervisor had the work completed by noon and said he would return the next day to pick up these boxes, but now he was going kayaking. Why he didn't put them in his vehicle and take them on May 28th is a mystery. The boxes are still in my driveway, getting drenched by rain. Perhaps I should charge you a storage fee. Also your employees moved my entryway mat, without asking permission, and I happened to find it on my back deck. I am an 80-year-old woman and have difficulty walking, so I cannot retrieve it.

Within first few weeks, a piece of siding came off the front of the house due to wind storm. Took a week for someone to come and fix it. Problem with leaking gutters and it took approx four to five visits for someone to figure out what the problem is. Still waiting for a call on setting up an appointment to correct a problem with roof.

We've used Graves for three projects so far over the past few years, and they and their subcontractors are consistently excellent.

They were able to move the scheduled date to do repairs sooner than expected.

Their team was very friendly, knowledgeable, and overall fantastic. They came out and did the job which was replacing my fascia that had been blown off, and installed incorrectly by a horrible company we had previously hired. Graves Brothers came out and fixed it the right way. My husband and I are highly satisfied.

The roof looks great, but I did run into a couple problems. The roofers broke a few pieces of siding and I was told they were going to need to purchase replacement pieces. I asked them to grab an extra piece of siding for a different area on my house that had nothing to do With the roofers Graves Bros. ended up charging me $90 for the one piece of siding. They broke two landscape lights in my yard which I had to replace. I also have found over 4 dozen roofing nails in my lawn. I just bought a 18” lawn magnet to attempt to rid my lawn of most all of the lawn mower tire piercing nails.

I am not satisfied with their work.

Everyone we worked with from start to finish was friendly & professional. I would work with them again.