First off the finished product on our roof is amazing and Cory the salespeople was incredibly detailed and helped us understand the full scope of the project and took a lot of time to help with design/color options which resulted in a stellar look, fair and honest pricing with no surprises. The only reason this is not a 5 star review is the execution of the labor team. The onsite supervisor for our soffit and gutters was not communicative nor present for much of the job which led to poor execution in quality and cleanliness. The company did fix the quality thanks to partnership from Cory who also with his desire to make things right also got us an adequate discount for my inconvenience. I would recommend for roofing but not necessarily “smaller jobs”

Attention to detail. Highly skilled

Great communication on pricing and work to be performed

The servic man was very professional and thorough.
He explained what he did and the repair to the roof looks great.

Graces Bros professionalism, expertise, communication and interactions throughout our project from start to finish was exemplary. Highly recommend for any home project. We had complete faith in what they promised and delivered

Everyone we dealt with was professional. There were some issues as there always are when doing home projects, but they were dealt with promptly. Communication was excellent through the entire process. We would both recommend and work with Graves Bros again.

They took their time, did a good job, and provided good customer service. They arrived on time, went to the job, and the job was very neat.

In addition to having the lowest quote, from initial contact through project completion, everyone was professional and friendly. Communication was excellent and the work was professionally done. The crew did a great job of cleaning up. Highly recommended.

They were professional, timely and efficient.

The team lead for my installation was Alton. He and his crew were just fabulous! They were very friendly, very efficient, and they did the job on time, which they said they would do.

I would strongly recommend Graves Brothers for excellent service and I am very happy with the work they did at my house.

My neighbor recommended them. They lived up to my expectations.

We have used Graves brother in the past and we're very satisfied so we reached out to them when we had a house fire. The communication is less than acceptable and follow through on projects and timing were unacceptable.

The crew of workers did a very good job. They made the house look terrific. They cleaned up after they were done. You wouldn't know that anybody had been working there all day except that the house looked so much better. Thank you.

Not sure the fix will resolve the ice dam entering the eave since the hole is still there, will see next year. Expensive but worth it if resolved

They had excellent communication throughout the process.

Preet Baines did a great job of reviewing options/solutions to my problem after conducting a very thorough assessment and discussing the presenting problem.

Difficulty getting a scheduled visit.Seemed pricy for the work done. Not fully prepared, needed to borrow one of my tools.

I need to talk to someone from Graves Bros. Home Improvement. I don't want this to happen again. I need to be assured it is not going to happen again. It is the main reason I had the roof done. Someone came in the house and knew what they were dealing with and didn't pay as much attention.

The timeliness of the repair and professionalism of the worker were appreciated.

Everything was great.

The crew was friendly.

I absolutely would recommend. However, I would also warn about potential delays/ issues with communication.

A little disappointed this particular time.

They showed up with a big crew and worked even in the snow to get my roof replaced in 2 days. They were very professional and respectful. They kept me updated.