They were outstanding, professional, on time, and kept me informed every step of the way.

your company was recommended by my neighbor i have recommended you to u family and friends you will always do my work

Excellent service... very pleased with the repair job to the roof and gutter.

Great experience with this company, the work was done quickly and done well, the on site supervisor kept me in the loop during all phases of the project and sent updates and pictures for each phase. Customer service was very responsive and helpful.

A workman showed up when he said he would, looked at my chimney flashing, said it was sound(no leakage), no need for repair, shook my hand and left. I’m grateful for his promptness and honesty. There was no charge for his visit. I highly recommend Graves Bros

No

Done projects were done nicely

No work was done at this address

We worked with Cory, the estimator, and Jordan, the foreman who came with the crew that day. They were pleasant and helpful guiding us through the technology part of everything. They explained everything, made us comfortable, and were trustworthy. There is nothing I can say against them at all. They had the patience of Job. The crew was professional and cleaned up everything. Additionally, my roof had to be repaired because we had a bad hailstorm.

I will recommend graves to people that are looking for roof siding etc.

Everyone was helpful, beginning with Steve Kline. Our house painters, subcontracted by Graves (Avid Painting), were of the highest order, careful, hard working, courteous, and professional in every way. We would not hesitate to recommend Graves (based on a couple of years experience with them) and this painting crew in particular,].

Their customer service follow up after job completed was terrible!

They communicated very well.

A small section of roof caps needed replacing. A serviceman showed up and promptly fixed them and also secured a loose piece of siding in the same area. The office personnel and serviceman were very good to work with. My only complaint is they were supposed to be there between 8 - noon but didn't arrive until 12:30ish. It was not the serviceman fault, it was a mix up.

The work is not done . Send a survey in two weeks

I have used them in the past, and they did great work. In the most recent request, they were unable to perform the work.

Prompt and efficient - good communication.

I had a mostly satisfactory experience with Graves. They were prompt, quickly completed the job and were pretty good at cleaning up when finished. The day was very sunny and hot and, unfortunately ,there supplies were put on my grass and killed it in several spots. I am still working on getting it to grow in one spot. In general, this is a minor complaint but one to keep in mind for future jobs. The supervisor was courteous and knowledgeable

From the moment that the crew arrived to replace my roof, the entire team was focused on doing a great job! I could not be happier with their work!

They improved some things I didn’t like until I was satisfied. And the responded quickly.

Were on time and finished the siding job beautifully. Clean up was great. Not on complaint

They came in quick and put the gutters up and left no mess.

Graves Brothers Home Improvement has replaced my garage roof, garage side door and most recently, the frame and front door to my house.
The team at Graves Brothers has been professional, organized and proficient with each repair. I appreciate how well management has communicated what needs to be done regarding each repair along with their financial protocols.
Nice job by each staff member.

Installers were extremely friendly, professional, meticulous in clean-up and worked tirelessly to meet the challenges in working with a very old house.

I am still waiting for them to finish. They said it doesn't look right and someone is going to come and correct it, but I'm still waiting.