With being new to hiring a contractor, I was surprised and uncomfortable with initial pricing. Golden Rule worked with me to get to a more comfortable level of expenses. Now, almost done, they have worked with me throughout the process to achieve goals I thought about as the journey progressed. Even if I caused frustration, they did not show it to me.

Please see my notes below on this

This is our second time using GRB for a project and we have recommended them to many of our neighbors.

They do quality work.

Great overall experience, attentive to customer concerns. Honest and reliable price.

Easy to work with. all of the contractors are professional and polite. GRB is a great team to work with.

Easy to get in touch with Jeff. Easy to make changes as we went along with design of project. Did interview several builders but kept gravitating back to Golden Rule.

GRB lives up to its name - treating others the way they would like to be treated themselves. They will endeavor to build a quality product and ultimately, they will do what it takes to get the job done to your satisfaction.

Our experience so far with GRB has been outstanding. We could not have searched for a better team to help us with our Family Compound Dream.

Golden Rule is a great company to work with. They are attentive and helpful in creating one’s vision and work well with other architects to make one’s vision come to life. Golden Rule came as a recommendation by our architect and in research they came highly recommended by a friend. We would highly recommend Golden Rule to our friends and family and anyone looking to add on or update their home or even new home design.

We used GRB to completely renovate our kitchen. I've been familiar with their excellent reputation for 20 years so I included them when soliciting bids. During the bidding/design process, Jeff Nolte (GRB sales/design), came up with the design we liked best. We ended up giving his suggestion to the other bidding builders. As I expected, GRB was not the lowest bid. But we went with them because we felt that we knew what we were getting. We knew they were going to meet our expectations without any hassles. And they came through 100%. We love the new layout and quality of the materials and workmanship.

Dennis never "pressed" for decisions during the initial contact period, but always kept the "contact" open

Seasoned professionals, integrated team for every project phase and trade, customer focused delivery of service. I cannot recommend GRB strongly enough.

Already have!

They have been wonderful to work with.

Workmanship was close to excellent. Cost was much higher than expected and much higher than all others. Every little thing required a "change order" which added cost every time.

Our overall experience with Golden Rule was fantastic and we would recommend to a friend. Our onset experience with the initial sales rep was not ideal but Golden Rule's leadership and commitment to customer service was evident in the way that they worked with us and our dissatisfaction to get to a contract that we were both comfortable with.

While we appreciate GRB's desire to make it right and work with us on our budget, we did find that certain design elements were overlooked as a result (more below) and that is the reason we are deducting a star.

However, we cannot recommend or say enough good things about our Project Manager, Tom Hambleton. Tom was professional, courteous, and went above and beyond, providing great recommendations/guidance throughout. We truly felt like we were his priority during the build and because of our experience with Tom and his project management, we would recommend GRB and we have, on at least three occasions in recent weeks, recommended GRB to passers-by who ask for contact information.

I can’t write enough good things about everyone I’ve met at Golden

I have been a customer of GRB for many years-over 20 years now. I continue to count on GRB for quality workmanship and excellent client service.

This is my second time working with Golden Rule and they again exhibited quality work which is always done in a professional manner. They built my home in 2010 and just completed a kitchen remodel as well as some updates. The kitchen remodel exceeded my expectations. As with most construction there were unexpected situations that arose but they were handled and resolved with skilled proficiency in a timely manner. I would highly recommend GRB to anyone considering building a home or remodeling.

Successful remodeling comes down to the positive relationship between the people managing the project and the homeowner. When there are glitches in the supply chain, permit challenges, or undetected structural failures unrelated to the project but needing repair before the project can be completed, an experienced team is crucial. Our team was Dennis Reitz, Jerry Swartzentruber, and Roger Martin, as well as the administrative staff at Golden Rule Builders. Not only did these people adhere to the "Golden Rule" but also the Golden Rule Builders philosophy of providing a quality product and service.

We've used Golden Rule Builders several times over the years for repairs and remodeling. They have always done a quality, professional job. They are reliable and always stay in communication regarding projects.Their employees are well trained, very skilled, dependable and never have to be micro-managed. My go to company for all things building!

Golden Rule Builders has proven themselves to be an excellent value and a team that is a joy to work with. For the kitchen remodeling work they did, all parts of the process were handled extremely well from design to finishes to warrantee work. They work hard to bring together materials, craftmanship, and beauty so that I am happy with how my kitchen looks and functions for a room I will enjoy for years to come.

We have spoken very highly about GRB and already recommended GRB to several friends and neighbors who have visited our home and seen the completed work.

Very expensive and very slow to complete renovations.