Workmanship was good, administrative not
G.M. Roth has always come on time, prepared and their work and have always been excellent. I highly recommend them.
While I am happy with most of the final results, the numerous mistakes that caused damage to rooms not in scope, the delays, and the ridiculous issues with subcontractors means I cannot recommend the company.
Overall the experience was very positive and professional. I especially appreciated the design services- very helpful.
Mike and his crew were great to work with and did a great job.
Our project went very smoothly. We were very pleased with the quality of the work and the supervision of the project
Additional Comments - For our uncomplicated siding replacement the high level of customer service was probably not totally necessary, and it may have added to the expense of the project. However, we appreciated knowing the team at GM Roth was dedicated to making the project run smoothly and would stand behind the work. It was a refreshing change from many of the contractors we have dealt with.
Quality job and minimal delays. Overall very satisfied.
Depending on what type of job my friend was doing. Ours was a small job, I would recommend for a larger job.
Everything was completed as described in the initial meetings. The job was finished on schedule and at the price quoted.
This is the second time we've used G.M. Roth and we are very pleased again!
Areas Of Satisfaction - Everyone was very professional and easy to work with!
Additional Comments - It was a very good experience, and I am very happy with the results!
Our project was smooth and efficient with great quality work by the subs. Had a disappointing interaction at the end when I was called and put in the middle of a dispute between GM Roth and a former employee whose work we loved while at GM Roth. Just did not feel a call to us was professional.
Additional Comments - GM Roth is a company I would highly recommend because of the quality of their work, their commitment to satisfy their customers and they professional approach to maintaining a very high standard. We love the excellence of their work and would highly recommend them to anyone considering a remodeling project.
This was our third project with GM Roth. Wouldn't use anyone else
They were really easy to work with and provided us with a great experience!
Areas For Improvement - G.M. Roth Design Remodeling did not fall short.
Areas Of Satisfaction - I the process of going into the showroom, picking out materials, and seeing the design on the computer was exceptional. Their communication was wonderful; I was never left in the dark with what was going on with the project. The aftercare warranty is exceptional.
Additional Comments - I am very happy with the work. I love it!
The designer was patient with me while I was trying to make up my mind. She responded well, was knowledgeable, did well with finding out our needs in terms of the design, and as well as making choices.
Haven’t been disappointed yet.GM Roth has replaced my roof, bathroom, windows , slider and deck.
Peole regularly ask who did our remodel. It turned out beautful.
G.M. Roth Design Remodeling provides outstanding service and quality.
While the GM Roth inclusive plan for design and build was appealing, our budget was not honored and several of the workers were troublesome and caused significant delays in our project.
Areas Of Satisfaction - Finished product is wonderful and creative freedom to design our space was very appreciated.
They did a great job.
To Whom It May Concern: This email address is the address of the designer, Daniel Green, NOT the client! You have the wrong email information for receiving a non-bias opinion survey by the client!
I am very pleased with all the work that was done in my house. Sharon designed my new kitchen to my liking. David was there to make sure that my countertop was fixed to my expectation. Brad was very courteous and very pleasant to deal with, he always left the place clean and also did everything to my liking. Do you could say I am over the moon with the way everything came out.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of G.M. Roth Design Remodeling as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys