My new kitchen looks great. The guys at GKB did a wonderful job.
GKB did a great job of working with us to develop and execute the plan for our kitchen remodel.
Areas Of Satisfaction - I was most satisfied with the quality of the work. Everyone that was a part of the project did a very good job. Everything was done really well.
Recognized Excellence - I would like to recognize Mike and the guy that did all of the flooring for their exceptional service. They did a really good job.
they were great.I will always recommend them.The work was top notch.
Areas For Improvement - they did not fall short at all.
Areas Of Satisfaction - Their workmanship.
Recognized Excellence - The whole team was great
Highly recommend, Great job!
Areas Of Satisfaction - Communication throughout the project.
Recognized Excellence - Tyler & RJ are both great!
Very pleased with negotiated price. Organized job into 3 separate jobs to accommodate us. Materials and workmanship outstanding.Small delay in material delivery but didn't start that phase until the cabinets came in. Very neat demolition. Can't be more pleased with results.
We really only worked with Mike and he was fantastic from beginning to the end of our project. We had a delay getting started and he was great and gave us ideas. He was excellent to work with.
Areas Of Satisfaction - design, quality, follow-up
Current Referrals - We have listed the name to a number of friends
All staff was exceptionally professional and had excellent communication skills. They kept me informed when workers would arrive and made sure I was happy with every step of the project.
Mike and his crew did a fantastic job on our shower remodel. I will be happy to recommend him to anyone that needs bathroom or shower work.
Areas Of Satisfaction - Quality of work
Lead Source - Found through www.houzz.com
Mike and his team did great work. We will use again and recommend them to others.
Areas For Improvement - When they did the work it was great, but the plumber they hired slowed things down because there was a permitting issue.
Areas Of Satisfaction - I was most satisfied that I was able to deal directly with Mike, the owner. He was very available and good with communication. When I came to the house to check the progress, he was on the site working with the rest of the crew.
Lead Source - I heard about Gainesville Kitchen and Bath through a Google search.
Gainsville Kitchen & Bath is very reliable and trustworthy, they have been around my kids and pets and couldn't be kinder.
Areas For Improvement - I feel that Gainesville Kitchen & Bathe fell short of my expectations because it took a little long to get a response back from emails, but the communication was still great.
Areas Of Satisfaction - I was most satisfied with the project timeliness and how they kept things on track.
Lead Source - Not sure how I originally heard about Gainesville Kitchen & Bath, but, I used then at our first house and will be using them for our next home.
Areas For Improvement - The contractor told us in the initial meetings that he would be on site during the construction but for whatever reason that did not happen.
Areas Of Satisfaction - Mike Chalfin's responsiveness was always very much appreciated.
Lead Source - Recommended by another contractor
Additional Comments - Mike, was very responsive to the changes that we requested.
Very professional and competent. Job was completed on time and within budget. And the reult was terrific.
Areas For Improvement - None
Areas Of Satisfaction - Courtesy, neatness, competence, communication
Lead Source - Don't remember
Since our roof was replaced by your company. I have referred 4 other potential clients to Brian Cruz.
The house was move in ready after closing and clean. Issues we had were taken care of.
They were great. They worked around my schedule. I got sick at the last minute and they had no problem rescheduling for the next day. The job was done to my satisfaction. They gave the best estimate. I'm very pleased with the job. Frank and Tommy were great.
I did not like the gentleman they sent out to replace my flooring.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Gainesville Kitchen & Bath as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys