The ease, the pre-tariff cost, the final product
Well organized process. Representative very professional and informative as the job progressed. Job well done.
I would recommend because of the quality of work done and how well the outcome is.
Although there were some minor hiccups in the completion of our job, after all was said and done, Fedale was excellent. Our initial concerns were addressed in a professional and timely manner (the crew came out late in the day and remained onsite until well after dark, with rain on the way, to complete the work, really going above and beyond). Given the level of commitment that we saw -- firsthand -- I'd recommend Fedale to anyone.
Great customer service, very high quality installation!
The company did excellent work for my windows and doors. They kept me informed. They answered all my questions. I was satisfied with the work.
We had a great experience. There was an insurance claim involved and another local roofing company failed to communicate and eventually disappeared on us. G. Fedale Roofing stepped in and helped us with our project. Grateful for Evan and the team at G. Fedale that stepped up and made it very easy from the first day.
Very satisfied with everything! I received the highest quality matériels available, installed at a very competitive price with a top tier warranty/guarantee by a master certified company. Best decision. Excellent CS.
The gutter installers completed the project in one day rather than two as expected. However, they worked well after dark which I didn't feel was safe.
I received a timely response and work was compliant.
more communication and coordination before starting the project. there was information your team should have know ahead of time. when i tried to inform the team of things that i knew would affect the project, i was told everything would be fine. however, it turned out it was not fine. our siding looks nice but we have many dead patches on our lawn due to the debris being in large piles on the lawn for an extended time.
The company was on time and easy to communicate with. They provided high-quality work and left the area clean.
Friendly service by people who cared about their work and my property
Prompt, courteous service from all contacts
The entire project of roof, siding and windows was very well planned and organized and managed to my full expectations. The project manager Natanna Gurgel was extremely attentive and responsive and followed on all questions and requests right away. She was very easy to communicate with and felt comfortable with how all phases were completed.
Entire experience was positive and comfortable. Tim’s input and advice during the process of reviewing proposals from GF and others was very much appreciated.
Pleased with quality of work and communication. Good cleanup. They did roof on Cape Cod style house and replaced a flat roof that was leaking.
Fedele Roofing and Siding provided high quality, professionalism, and overall did a great job.
Good team and quality
The cost of the job. Quality work at an affordable price.
The workers constructed very well and were on time to the site.
Neighbors have already asked and I have recommended! Great product and work!
The ridge shingles were ragged when installed. This was reviewed by Ryan and he sent his crew out again and took care of this to our satisfaction.
I have an overall great experience from the sales phase to the post-installation phase. I was impressed by the people and GFedale's execution.
I am likely to recommend G. Fedale to friends and family based on the quality of their work, professionalism, and excellent customer service.
G. Fedale roofing crew created a health hazard in my home due to the level of respirable dust that entered the home while skylights were removed. No mitigation was taken which would have been simple (cover the skylight holes during roofing material removal. Apart from hours of cleaning required to remove dust from all surfaces of the home, I have not been able to consistently breathe deeply/normally since the installation.
Everyone worked hard, were very polite
Started w phone call and receptionist was very good. Met with Sam Goodroe, he was an excellent representative for the company. Very knowledgeable and everything he said was the way the job got completed.
Quality is good and I don’t have to worry about it warping
Highly recommend G. Fedale. Whole project was positive from first phone call to get an estimate (yes, someone actually answered the phone) to the completed project.
There was some miscommunication with the sales team and the crew.
The process was easy. Joe answered all of my questions and made me comforted with my purchase.
They were very thorough in their inspection, quote and choices given. They explained each option and the benefits of each one in great detail. Nice to deal with all around.
The roof actually looks great. It was completed in a timely manner. But the the siding repair was supposed to be included. I was told someone would reach out to me and they never did. I got another contractor to come and complete the siding repair, and the dumpster was in my driveway for weeks and I finally reached out and it was removed the next day. But it was in a very inconvenient spot for all that time,
Total roof repair and replacement was completed in 1 day when I expected 2, maybe 3 days, The clean-up effort was spectacular including returning plants purchased for replanting to the place they were originally before the job started. All the workers performed their duties in what I would describe as "in a professional manner".
Much pricier than other roofers in my area.
I am likely to recommend G. Fedale Roofing to a friend.
I'd elaborate more as to why, but I'm in the middle of doing something.
Very professional, no high pressure sales pitch, an eye for details, any concern addressed in a timely fashion.
G. Fedale Roofing has done 2 of my homes, and they have done an excellent job each time.
G. Fedale Roofing and Siding offers good quality work and had a good team.
All the personnel I spoke with were very pleasant and helpful
The team that showed up to do the work was respectful to me and my home. They took care with everything they did.
Be cautious that there could be a lot of miscommunication working with G. Fedale Roofing and Siding. They hired a third party contractor that was not appropriate for the job. There was also a lot of back and forth trying to figure out who could do it correctly in which did take a toll on us as the consumer.
You are always on time, courteous and hard working.
You roofing team completely failed to treat my property with respect, the project was underestimated regarding time, so the first night they worked on the roof without adequate lighting which compromised both their safety and the quality of their work, they were alone, both with the old roofing materials and with their personal trash. They created safety issues for our family and our dogs as a result.
I liked the fact that there was no high pressure Sales approach. I felt that I controlled the flow of the project. I also liked the openness of the Sales person during the discussion of the project.
Ease of scheduling and project management.
Quality work. Good clean up and anything broken was repaired or replaced.
Great customer service & communication great work
I always recommend G. Fedale Roofing and Siding.