They did an excellent job on my roof. I have had them back out to do some gutter work for me as well. They are very cooperative and very punctual in getting people here when they said they would . I would definitely recommend them.
Areas Of Satisfaction - The professionalism and the quality of the work.
Areas Of Satisfaction - They are helpful and they took the time to give us different options.
Great communication and great work done. Easily the smoothest project we've had done as homeowners. Expensive, but you definitely get what you pay for.
Value - I know we could have saved a lot of money with a different company, Frey's prices are quite a bit higher than others. That said, the "value" is really trust and knowing everything would be done well and without any hassles... which is exactly what we got. Very happy.
Areas Of Satisfaction - It was the most hassle-free project ever. Good communication all along, and then the crew showed up, did the job and then was done. Also the quoting and planning phase with great—working with Katie was easily the most professional and friendly experience of getting quotes from a contractor we've ever dealt with.
I am very satisfied in the customer service I received from Katie. She went above and beyond to contact us and keep us in the loop for all that was happening with our project as well as follow up with us afterward to make sure we were happy with the end result. The cost of the project and the quality of the products and workmanship exceeded my expectations. I would definitely recommend Frey Construction & Home Improvement!
Areas Of Satisfaction - I'm most satisfied in the customer service I received from Katie and the cost of the project and the quality of the products and workmanship.
Areas Of Satisfaction - I was most satisfied with everything from the quality, to the price, to the timeline.
Areas Of Satisfaction - I was most satisfied with the quality of work.
We are repeat customers. A great experience from beginning to end.
Additional Comments - They were excellent, presentation was great and very confident we got a quality roof.
Finished their work in a timely manner and did an excellent job with clean up.
Additional Comments - Great job , keep up the good quality work that is so hard to find these days .
I would rather not have anything I write become published. Thank you!
Areas Of Satisfaction - They are prompt and friendly.
Areas Of Satisfaction - They did a wonderful job. They did it in a timely manor and were professional. I could not have asked for more. They stand behind their product.
I had work done by the Frey Construction Co. in the late fall of 2015. It included the tear off and roofing of a single car garage, a leveling and steel covering of a chicken house, and a steel covering of an old small milk house. Also - painting the upper part of a silo. They also did a lot of gutter work on the house, barn, and shed. I was very satisfied with the work they did and the professional manner in which it was done. The work was all done on a timely basis and that made for "A JOB WELL DONE"!
Likely To Recommend - I had work done by the Frey Construction Co. in the late fall of 2015. It included the tear off and roofing of a single car garage, a leveling and steel covering of a chicken house, and a steel covering of an old small milk house. Also - painting the upper part of a silo. They also did a lot of gutter work on the house, barn, and shed. I was very satisfied with the work they did and the professional manner in which it was done. The work was all done on a timely basis and that made for "A JOB WELL DONE"!
Areas For Improvement - I was overall very satisfied with all the work that was done by them at my farm.
Stated work was done on time and properly but the jobsite was left as a disaster!
Areas Of Satisfaction - Meeting all of the expectations because the staff went the extra length to help me find the materials that I want.
Tyler, my salesperson, was efficient. Even though it cost me more, Frey Construction & Home Improvement completed the project to my expectations.
Areas Of Satisfaction - Frey Construction & Home Improvement completed project in the expected timeframe. The crew was experienced and did a great job.
Areas Of Satisfaction - I was the most satisfied with their willingness to tackle a difficult project.
Areas Of Satisfaction - I was most satisfied with their customer service and quality.
Areas Of Satisfaction - I've never dealt with a general contractor. It was convenient to have them come out do the job. Frey had all the people that they needed, so it was convenient for us to just deal with one company. They had all the contractors needed for my projects at their fingertips. Everyone, was on the same page, so I liked the way that they set it all up.
We appreciate they get back to us on the counter top.
Areas Of Satisfaction - I was most satisfied with the person in charge with the project Nick. He really made the whole thing go smoothly. The other person that made us really satisfied with the company was Scott. He was there to take care of the problems.
Additional Comments - If we do anything in building we would use them again!
The guys were phenomenal. They cleaned up their messes. I would use them again for sure.
Likely To Recommend - The guys were phenomenal. They cleaned up their messes. I would use them again for sure.
Additional Comments - I would definitely use them again. They are great. They clean up their mess.
I will not hesitate to call on Frey Construction for other projects in the future.
Areas Of Satisfaction - Commitment to make things right when problems arose.
Areas Of Satisfaction - The quality of the window. The installers were great. The salesperson was wonderful.
Areas Of Satisfaction - Our experience was quite satisfying. We had a strict budget to work with, Scott met it, staff was prompt, friendly and very experienced to handle our project. Well done!
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Frey Construction & Home Improvement as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys