Thus far I would say Marvin's presentation was impressive although no work has been done at this time.

I had exterminators come in since I was changing exterminating companies. There were vents that were not covered and were large enough for animals to get into my attic. There were also a couple areas where the shingles were not sealed correctly or tightly, again allowing critters to get in.

They can improve on their communication.

They did a great job. I have been working with them for the past 10 months, as well as the insurance company. They stayed with me and work with me through the entire process. They really helped me out as much as anyone could possibly do. They did a great job.

Although the upfront communication was top notch, some of the later interactions were less than wonderful and easy. But overall and at the end of it all I was happy with the service I received. There is just a few "loose" cogs in the operation that need tightening. Not good, but not bad enough for me to change my rating for the company overall.

My roof does not have the quality work I expected. It appears wavy, and I'm very unhappy with the quality of the work.

They did an amazing job from start to finish. When they left my home it was like they were never there because they cleaned the surrounding area so well. The price was competitive and they paid attention to my concerns and didn’t disregard them after the contract was signed. I have already recommended to two of my friends and will continue due to the great job they did.

Florida Elite Roofing did an overall great job.

Didn’t know until job was underway that they sub out everything. Crew was good, Jason, the project manager good. Nothing else was worth dealing with. Two days before the job started they were already trying to get more money out of the insurance company. They continued to add stuff to the insurance company that they didn’t do. We were told one thing and they didn’t follow through. Have tried to get a final invoice and they said they were trying to get more money from the insurance e. This is not an honest dealing company. I would NOT recommend them to anybody

If anybody wants to buy a roof, go to Florida Elite Roofing. They know what they're doing; they get it done professionally and efficiently, ensure all the T's are crossed and I's are dotted, and you don't have to look back!

They did a great job. It was exactly what they promised. I was happy with what they did.

I will post once the job is completed

The company was very good. Their management and communication was bad. I was very happy with the service, but not the difficulties that we had during the installation.

They give good service, were helpful, answered my questions and when I needed to contact them they were available.

Florida Elite Roofing provided great customer service and answered all of our questions in a timely manner. Overall, they are a great company.

They communicated so well every time. They came exactly when they said they would come, and they did a great job.

The problem I have is getting leftover material removed from my property.

The funny thing about this particular question is the day I sat with Jared in my dining room I immediately gave the name of a family in Fernandina who needed a roof. Jared reached out to the family. They moved forward. They received their new roof and they are waiting for it to close out as well. Not one time was I thanked for the referral or receive any type of Acknowledgment even of $50 or $100 gift card, considering the cost of the roof would have been a thoughtful gesture. An old-fashioned thank you would have been enough.

Additional Comments

Additional Comments - We are very pleased with the job. The roof looks fantastic. Just looking forward to closing out in regards to the final payment between elite and my insurance

I would recommend Florida Elite Roofing Jared Godreau was always available to answer any questions and helped me in any way he could. The installers were polite and efficient. They finished the job in one day. The roof looks beautiful!