I use Fiderio & Sons for everything in my house. Mark Fiderio who is called Uncle Mark, Is a master carpenter. I absolutely love when he comes because his quality of work superb. Everyone knows me at Fiderio & Sons and knows that I love them so much. I recommend them all the time. I have referred so many people to the point that I can't even remember how many times I referred people. The people that I have referred we're all happy with the quality work that Fiderio & Sons provided. Also, I would like to point out that if you are not happy with them, they will always correct or resolve any issues to make you happy.
Fiderio & Sons wasn't the lowest quote we received. We based our decision on the recommendation of a friend. Very pleased with the entire experience.
Fiderio & Sons was so good! The two fellows, who came from the beginning a couple of years ago, work so well. I have used Fiderio & Sons many times. I am going to bring them again. They worked so hard. They could not speak English, but they did a wonderful job. They did a great job on my roof. They installed beautiful blue shutters. They installed two doors in my garage. They have installed gutters with guards. They got my gutters done in an hour. Mark did a beautiful job on my wrought iron railing. He installed a new railing. They have changed my lights. They were so good. I cannot say enough. About 25 years ago, Fiderio & Sons installed my siding. I am very happy.
Cooperative And Responsive - I am getting my whole kitchen redone in the spring by Fiderio & Sons.
Construction Quality - The workmanship was fine. I do not know about the materials.
Understood Needs - I did not talk with them too much because they were working. When my roof was leaking, the two workers worked from 8am - 5:30pm without a break.
Respectful, Organized and Clean - We have been very pleased with Fiderio & Sons' work.
Improvement Suggestion - I have no suggestions for improvement. I am not a very handy guy, so I tend to turn to contractors. Fiderio & Sons is becoming one of our favorite go-to people.
Areas Of Satisfaction - Fiderio & Sons met/exceeded my expectations in all areas. From the inside staff to the installers, I have no complaints whatsoever.
Recognized Excellence - On this particular project, Ron Nelson provided exceptional service. I would rate him 5 out of 5.
Additional Comments - Fiderio & Sons is top-notch in my eyes.
From the receptionist to the workers, they are all outstanding.
Areas Of Satisfaction - The company is prompt, courteous, and goes beyond the call of duty for home care needs. I can't say enough good things about them.
Additional Comments - I highly recommend this company to anyone with home needs. They are completely honest!
Mark, Jonny, Paul
The overall service that was provided was top notch!
We have another project, maybe two, we will approach them on shortly. We intend to use them again.
Improvement Suggestion - We had used you 15–20 years ago on something else. This particular need we approached them and from A to Z, they were fantastic.
Recognized Excellence - I would like to recognize the salesman, Yancy, and the installers. There were two installers and they are the highest grade possible.
Additional Comments - We plan on using your company again.
I would be extremely likely to recommend Fiderio & Sons. They are a super dependable family owned business and their customer service is flawless.
Friendly & Helpful Staff - Anytime I called in to ask a question, I could rely on Maria & Jaimie, Margaretann & Melanie's reassuring manner. No question, however, minute, was always answered warm and professional. I felt like a friend and not just a customer.
Cooperative And Responsive - Fiderio & Sons focuses on their customers. They listen and understand from the customer's perspective. Listening is very important and by listening correctly, they were able to take care of all my needs.
Construction Quality - The material that was brought in was from a reputable lumber company who I've dealt with before. I was glad to see Fiderio & Sons worked with them as well. It was obvious the skilled team that worked on my deck took pride in all that they did. Whether the job is big or small, the pride and skill of that team showed through their impeccable work.
Sales Knowledge - Scott, Fiderio's remodeling specialist, diligently attended to all the details of my project. He earned my trust and respect through his consistent professionalism in all our interactions.
Understood Needs - From the beginning with Scott, and then the team, all understood & listened to my wants and needs.
Installation Crew - The Fiderio & sons installation crew were efficient, responsible and easy to communicate with. They showed up on time, worked hard, cleaned up and completed the project quickly as scheduled.
Installation Quality & Workmanship - I am absolutely pleased and satisfied with the skills of the team and their workmanship.
Professional Completion - The total project from beginning to end was professionally handled and I am so very pleased.
Contractor Knowledge - Fiderio & Sons are knowledgeable and solutions oriented. They are
Improvement Suggestion - I can't think of anything I would like to see changed; please continue to do what you are doing.
Areas Of Satisfaction - The customer service from the beginning call, to the sales rep, to the crew, to all those people who I spoke with through the process excelled in their customer service. The crew began on time, worked hard & their workmanship showed it. The thank you gifts from Fiderio both shocked and surprised me. I have never dealt with a business that was so thoughtful and creative. Continue to do what you are doing......dedication and hard work is exemplified with this company. KUDOS to Fiderio & Sons and a warm THANK YOU!!
Overall Experience - All those aboard at Fiderio & Sons are united & work together as a team to provide a valuable service to their customers. Every employee has a service to provide and does provide making this a wonderful, productive and honest business.
Recognized Excellence - I wish I could remember everyone's names so forgive me if I don't but all those who worked on my project (they know who they are) and the inside staff were exceptional; they treated me with respect and kindness, answered all my questions without exasperation and again, excelled in their customer service.
Additional Comments - If anyone has a project no matter big or small, Fiderio and sons should be the FIRST call. All your concerns and questions will be handled professionally and honestly.
They were totally professional. They did the work without hesitation. They had extreme professionalism and true craftsmanship.
Respectful, Organized and Clean - There were never any worries.
Improvement Suggestion - I do not have one suggestion for something they can change. They were so professional, so concise, and fluent. The Carpenter Mark is an absolute genius, artist craftsman. He is fantastic and polite.
The process went smooth from start to finish and the company provided exactly what they promised to provide. The staff was very pleasant and worked hard and very cleanly. Communication was excellent and the finished product looks amazing
New Roof: Fantastic job!
Jonathan provided plenty of samples and photos for roof selection. Installation team took great care in protecting house and windows by use of netting and tarps. Team was professional and nice. Not only is our new roof beautiful…but the cleanup was impressive. Thank you Fiderio for yet another job well done!
I would absolutely recommend Fiderio to my friends and family if they want a job well done.
Friendly & Helpful Staff - Everyone I encountered at Fiderio was friendly and helpful.
Cooperative And Responsive - Fiderio is a company where all of the folks involved are quick to answer and take care of any questions or concerns.
Construction Quality - I love the results of the project Fiderio did for me. There woodwork looks beautiful.
Sales Knowledge - Scott B. listened to me and gave me honest and helpful responses during the whole process.
Understood Needs - Fiderio accomplished exactly what I wanted to be done.
Installation Crew - Fiderio's crew went to work in a timely manner and did a beautiful job. They even moved the work to a day earlier since weather issues might hinder this procedure.
Respectful, Organized and Clean - Beautiful cleanup to my satisfaction, not an easy feat.
Installation Quality & Workmanship - Fiderio's Workmanship and quality was far superior to other places I had used in the past.
Professional Completion - Love the results of this project beyond my expectations.
Contractor Knowledge - Knew exactly how to achieve great results regarding my project.
Improvement Suggestion - I feel that the results of this job were perfect the way they came out.
Areas Of Satisfaction - The outcome of this job went beyond my expectations, I love how my window and woodwork look.
Overall Experience - All parts of this project went beautifully.
Recognized Excellence - From Scott B, in sales, to the ladies in the office and the workmen, all deserve kudos for a job well done.
Additional Comments - I would use Fiderio for all of my construction projects in the future and wouldn't hesitate to tell others about their outstanding work.
I am likely to recommend Fiderio & Sons because they did very nice work, they were efficient, and they cleaned everything up well.
Areas Of Satisfaction - Fiderio & Sons met my expectations with the siding, it was very nice, the interior work was done professionally and completely, and the roofing was completed in one day and that was quite nice as well. I have no complaints.
Recognized Excellence - I would like to recognize Dave and the gentleman in charge of the roofing for their exceptional service. The girls in the office were very friendly as well.
Yes we recommend Fiderio wholeheartedly. They installed our new roof about 10 years ago which is why we went back to them for our current project. They fixed a leaking shower on an emergency basis. Then they redid 3 bathrooms and repaired the kitchen ceiling which was damaged from the prior shower leak. They also installed tile in the front door foyer and fixed the ceiling there. We are very pleased with the workmanship and the prompt responses to questions that came up during the project. We felt that everyone was trustworthy in multiple places in our home. We highly recommend Fiderio.
Areas Of Satisfaction - Very prompt response to my initial inquiry. He sent a timely emergency team to fix a leak in our preexisting bathroom while we were waiting for the new bathroom materials to arrive. He kept us posted about project timing, when the workers would arrive, and they were always on time and worked efficiently and cleanly. Completely satisfied with the Fiderio organization and the workers he sent out.
Additional Comments - We will call Fiderio again when we need work done on our home.
Sales staff (Yancy) and entire roofing TEAM were courteous and LISTENED to us (the CUSTOMER)
Friendly & Helpful Staff - See #1 above
Sales Knowledge - Yancy and I/us had appropriate number of discussions to ensure clarity for what we wanted and he always followed up in a timely manner.
Installation Crew - See above #1
The perfect project met with Personality, Product and Price!
Already started recommending this company to friends and family!
Friendly & Helpful Staff - Fiderio & Sons is very customer focused and listens to any concerns during the project and provides solutions. We enjoyed working with them on all our projects.
Cooperative And Responsive - Fiderio was very responsive and addressed all our questions timely and cheerfully.
Construction Quality - Fiderio provides quality materials designed to last.
Sales Knowledge - Awesome guidance for our selections.
Understood Needs - Excellent listening skills to guide us to the right solutions.
Installation Crew - Installation crew were a delight and well organized for each day.
Installation Quality & Workmanship - We are very happy with the finished projects.
Areas Of Satisfaction - Guidance and knowledge of products. Finished projects timely. Also overall professionalism!
Overall Experience - We are doing additional projects with Fiderio!
Recognized Excellence - Dave Laferriere, Danny, and Sergio.
Additional Comments - It is comforting to work with a great company like Fiderio & Sons and the quality product they provide!
From beginning to end, it was an enjoyable and relaxing experience. The quote, the construction, the payment, everything went smooth.
Friendly & Helpful Staff - Everyone I dealt with was exceptionally friendly.
Cooperative And Responsive - Anything I asked for was delivered in a timely fashion.
Construction Quality - The quality of work is really good.
Installation Crew - What a great crew. Friendly, quiet, efficient, expedient.
Areas Of Satisfaction - All areas.
Additional Comments - We're looking forward to hiring Fiderio again for more projects.
Everyone we dealt with was super helpful and friendly. Yancy was incredibly personable and did a great job of going over our various options. It rained one of the days they were scheduled to be out and called in advance and explained that they were monitoring forecasts and told me when they planned to arrive based on when the rain was expected to stop.
They did quality and timely work.
Likely To Refer - They were on top of everything. They handled everything quickly. They were ahead of schedule.
Fiderio and sons has exceeded our expectations once again. I especially love that they are a family owned business. I had used them several years ago for my siding and windows and was very happy with their communication, correspondence, professionalism , care and finished results. So when I needed a new roof they were my ONLY choice. From the moment I called Margaretann, my appointment was timely scheduled I knew I was in good hands. A few days later Yancy Barton arrived at my house for a quote and to show me samples. Yancy was a pleasure to do business with! He was attentive to what I wanted , showed me samples and was knowledgeable about the the product. Even when I ran into an insurance glitch the Fiderio family and Yancy were very supportive and patient. The roofers worked tirelessly, we’re polite and their cleanup was excellent. My roof is now finished and it looks beautiful! I am getting numerous complements. I would recommend Fiderio and Sons without hesitation. Thank you for exceptional care.
Cynthia V, Meriden CT
I would strongly recommend Fiderio and sons mainly because they "stand by their work" and honor their warranties without any hassel
Professional helpful company that was up front with costs and helpful with bathroom project from start to finish. They have great quality products to choose from. The staff were all great, friendly, and knowledgeable people. My new bathroom came out exactly as I wanted. I would definitely recommend this company to friends and family.
We could not be happier with the quality and workmanship we experienced with Fiderio and Sons. From the very first contact to setting up the appointment, to the visit and estimate process, they were very professional. They felt like family. We did entertain two other offers, but, hands down they were the best and earned our business. When the work began, (windows first), Victor and his crew were prompt, neat and knowledgeable. The siding team, Rich and Rob, were outstanding. They kept the job site spotless, and cared for every detail. We had an issue with the shed windows post completion, I spoke to the office and the pane and screens were ordered and Paul came down and took care of the issue. We have received many compliments from our neighbors telling us how beautiful the house looks!
In fact the siding job was completed right before Thanksgiving, but I was so happy with the work Fiderio performed that I just took the sign down recently! I wanted everyone to know who cited our house, and how beautiful it looked.
See below - last question
Whenever friends needs something done the right way, I recommend Fiderio. Whether it’s roofing, siding or indoor renovations, Fiderio gets it right!
Always happy with Fiderios service
Designers were great, crewmembers were all very polite and professional and gave us a lot of extra info and tips. Would definitely recommend.
Would highly recommend Fiderio & Sons
Timeliness, flexibility to homeowners schedule, and quality of work were outstanding. Fiderio is very responsive to the homeowners concerns.
The whole experience has been excellent
We recently used Fiderio and Sons for several jobs. We ordered three replacement windows which were back ordered but installed professionally and quickly by Mike. We also had two new garage doors installed and this too was done professionally and we feel the doors add to the curb appeal of our home. We also had a carpenter from Fiderio take out our sliding glass shower doors and install a curtain in our bathroom. All three projects we are pleased with and we will be using Fiderio for future jobs. We selected them after looking around at several other firms and their prices were competitive and they responded to our calls quickly and professionally.
I thought Fiderio & Sons did an excellent job. It was an easy process and very good quality work. They were also great with cleaning up.
Likely To Refer - Everything was very easy with Fiderio & Sons. We used them on an insurance claim and it all went smoothly.
Areas Of Satisfaction - They met my expectations in the quality of workmanship.
Likely To Refer - They made my life very easy!
Areas Of Satisfaction - They met/exceeded in the overall quality of the workmanship, flexibility of the sheduling, and due diligence!
Additional Comments - It was a pure pleasure dealing with the company from senior management to the crew.
Installation Quality & Workmanship - I am very pleased. The installer Mark went above and beyond to make sure we were happy with the project
Likely To Refer - Already have recommended yo friends and family. If you want it done right call them. We had less expensive quotes but the extra money was well worth it for the workmanship.
Understood Needs - We had 2 other companies quote us but they would not take up the subflooring to make it even with our living room hardwood and The Fiderio crew did it so we have no threshold between living room and kitchen. Just butted the woods together. Awesome job.
Friendly & Helpful Staff - Everyone i dealt with was so friendly. The crew was on time every day and stayed late one night to finish the floor so he could do the trim the last day. So thankful . Will definitely use them again and recommend them them to friends and family.
Contractor Knowledge - Definitely knew what they were doing.
Designer Knowledge - Dave was awesome and helped us pick the color to work with our cherry cabinets and original hardwood floors throughout our home.
Areas Of Satisfaction - The consideration of containing the dust in the kitchen and dining area and the expertise of the finishing detail. I couldn't be happier.
Improvement Suggestion - No we are totally satisfied and have been on past projects we had Fiderio and Sons do.
Easy to work with
Cooperative And Responsive - Maintained constant contact before during and affer
Installation Quality & Workmanship - Looks like new/original
Likely To Refer - Have
They are committed to quality work and customer satisfaction.
Areas Of Satisfaction - The quality of their work was fantastic.
Additional Comments - They are committed to quality and customer satisfaction. They stand behind their work and great people to work with!
Areas Of Satisfaction - They level professional level has been the best that I've seen. They handle things on the spot.
The crew that worked on my home was efficient, knowledgeable, and neat. It was great having them in my home!
Installation Quality & Workmanship - I am very satisfied with the quality of the workmanship.
Areas Of Satisfaction - The entire project exceeded my expectations. I love it!
Improvement Suggestion - Fiderio & Sons does not need to change anything, everything was perfect. Great job!
Areas Of Satisfaction - They exceeded my expectations with installation of products.
Improvement Suggestion - I do not have any suggestions for ways to change. They were a great company.
Did this already a week ago Excellent review
Likely To Refer - Professional, great quality work. Fiderio was always easy to get in touch with for updates and questions.
Friendly & Helpful Staff - They were very patient with us as we spent a lot of time making decisions on our individual preferences and choices.
Areas Of Satisfaction - The quality of work is phenomenal.
Areas Of Satisfaction - We are pleased with the design of the back porch.
Additional Comments - We were pleased with the staff that worked on the construction. The project manager was present every day and reported back to Jonathan.
Likely To Refer - From the beginning of our project until the end, all staff were professional, very helpful and timely.
Overall Experience - We have worked with Fiderio in the past and will continue in the future
Professional Completion - Not only was it professional but the clean up was perfect!
Areas Of Satisfaction - Beginning until the end of completion.
Overall Experience - Very happy with there work.
Areas Of Satisfaction - In all area, work was done in timely matter.
Additional Comments - If you need home improvement work done, you should give them a call.
Cooperative And Responsive - Everyone was very responsive and accommodating.
Installation Quality & Workmanship - Extremely satisfied with the work quality.
Likely To Refer - By far the best company I’ve ever dealt with. I will definitely recommend them and use them on my next project.
Overall Experience - I am one satisfied customer, seeing the smile on my wife’s face was all I needed to see
Understood Needs - From day one Mike understood what we were looking for and the crew delivered what they promised.
Friendly & Helpful Staff - The staff took the time to listen and provided helpful feedback throughout the project.
Construction Quality - Love their work, I am a fan! Lol
Additional Comments - Thanks guys for doing a Amazing job.