Fiderio & Sons

Joe G.

Verified · Cromwell, CT · Sep 23 2025

Thorough and timely completion of the project.

Marc E.

Verified · Middletown, CT · Sep 22 2025

The entire process of having our two doors replaced was seamless. In particular, the careful and precise installation exceeded our expectations.

Response

Fiderio & Sons Marc E., thank you for your glowing review of Fiderio & Sons! We're thrilled to hear that the entire door replacement process exceeded your expectations. Your feedback on our careful and precise installation is particularly gratifying. At Fiderio & Sons, we pride ourselves on our attention to detail, from our knowledgeable sales team to our skilled installation crew. We're delighted that you found our staff friendly, helpful, and responsive throughout your project. Your satisfaction with every aspect of our service, from construction quality to professional completion, means the world to us. We appreciate your business and hope you'll consider Fiderio & Sons for any future home improvement needs.

Frank K.

Verified · Bristol, CT · Sep 14 2025

Everything went as planned from start to finish

Additional comments

Friendly & Helpful Staff

Friendly & Helpful Staff - Great customer service answered all my questions

Cooperative And Responsive

Cooperative And Responsive - 100 %

Construction Quality

Construction Quality - The window Quality and professional installation exceeded my expectations

Sales Knowledge

Sales Knowledge - 100%

Installation Crew

Installation Crew - Very professional and did a outstanding job

Areas Of Satisfaction

Areas Of Satisfaction - Installation and workmanship was top-notch

Additional Comments

Additional Comments - If I was to rate my experience with Fiderio from one to 10, I would give it a 11

Response

Fiderio & Sons Frank K., thank you for your outstanding review of Fiderio & Sons! We're thrilled that everything went as planned and exceeded your expectations. Your praise for our customer service, sales knowledge, and installation quality is greatly appreciated. We're especially proud that Paul and Scott, along with our entire team, delivered such exceptional service. Your '11 out of 10' rating is the highest compliment we could receive. At Fiderio & Sons, we strive for excellence in every project, and we're delighted we achieved that for you. Thank you for choosing us for your window installation. We look forward to serving you again in the future!

Review in Berlin, CT

Verified · Berlin, CT · Aug 05 2025

Professionalism from start to finish. Cared for my house as if it were their own.

Response

Fiderio & Sons Thank you for your glowing review of Fiderio & Sons! We're thrilled to hear that our team demonstrated such professionalism and care throughout your project. It's a testament to our commitment to treating every home as if it were our own. Your positive feedback on our staff's friendliness, responsiveness, and construction quality is greatly appreciated. We're especially pleased that you found our sales team knowledgeable and that we understood your needs well. The fact that you're likely to recommend us is the highest compliment. Fiderio & Sons values your trust and looks forward to serving you again in the future.

Jack F.

Verified · Wallingford, CT · Jul 30 2025

Additional comments

Recognized Excellence

Recognized Excellence - Margaretann and Jonathan

Response

Fiderio & Sons Jack F., thank you for your glowing review of Fiderio & Sons! We're thrilled that every aspect of your experience exceeded expectations. It's wonderful to hear that our team, especially Margaretann and Jonathan, provided exceptional service. Your satisfaction with our sales knowledge, construction quality, and installation crew is truly gratifying. We take pride in our professional and respectful approach, and we're glad it showed throughout your project. Your recommendation means the world to us. Thank you for choosing Fiderio & Sons for your home improvement needs. We look forward to serving you again in the future!

Rich G.

Verified · Wallingford, CT · Jul 18 2025

Efficient, respectful, excellent workmanship

Additional comments

Cooperative And Responsive

Cooperative And Responsive - Answered all questions quickly

Installation Crew

Installation Crew - Great group of guys doing quality work

Installation Quality & Workmanship

Installation Quality & Workmanship - We love our 6 panel, solid core doors and our bathroom renovation.

Contractor Knowledge

Contractor Knowledge - From the salesman to the project manager - excellent customer service

Areas Of Satisfaction

Areas Of Satisfaction - Explaining how long it would take to complete the job - and meeting the deadline

Recognized Excellence

Recognized Excellence - We really liked everyone on the project, but we were extremely impressed with Josh. Professional, talented and an overall great guy.

Jim S.

Verified · Berlin, CT · Jul 16 2025

Fiderio is a very professional and courteous company to work with

Additional comments

Friendly & Helpful Staff

Friendly & Helpful Staff - Margaretann, Scott, Mark, Jeff, and the entirre staff are very professional and answer all of your questions and help provide solutions to problems.

Cooperative And Responsive

Cooperative And Responsive - Our project was completed in a timely manner

Construction Quality

Construction Quality - The quality of the construction was top notch

Sales Knowledge

Sales Knowledge - The staff is very knowledgeable and helpful in providing the best solutions to the project

Understood Needs

Understood Needs - The staff listens to your needs and delivers exactly what you need

Installation Crew

Installation Crew - The installation crew did a superior job

Areas Of Satisfaction

Areas Of Satisfaction - The construction of the project was superior

Overall Experience

Overall Experience - Wonderful company to work with

Recognized Excellence

Recognized Excellence - Both Scott and Mark were exceptional

Additional Comments

Additional Comments - I would highly recommend this company

Response

Fiderio & Sons Jim S., thank you for your glowing review of Fiderio & Sons! We're thrilled that you found our team professional, courteous, and knowledgeable. It's wonderful to hear that Margaretann, Scott, Mark, Jeff, and the entire staff provided excellent service and solutions. We're particularly pleased that our installation crew delivered superior work, completing your project with top-notch quality and timeliness. Your high praise for Scott and Mark is greatly appreciated. At Fiderio & Sons, we strive to exceed expectations, and we're delighted that your overall experience was so positive. Thank you for your recommendation – we look forward to serving you again in the future!

Review in Cromwell, CT

Verified · Cromwell, CT · Jul 06 2025

Have been a pleasure to work with for over 9 years. Friendly, reliable, competent, experienced staff.

Additional comments

Friendly & Helpful Staff

Friendly & Helpful Staff - Jonathan is great. Office staff are great.

Cooperative And Responsive

Cooperative And Responsive - Very much so.

Construction Quality

Construction Quality - I think we are getting what we pay for - high quality materials and mostly expert workmanship.

Sales Knowledge

Sales Knowledge - Jonathan!!! Paul!!!

Installation Crew

Installation Crew - Josh is great. Scott is great.

Installation Quality & Workmanship

Installation Quality & Workmanship - If I need something tweaked - I ask and it get done. If it involves an adjustment to the contract, I am asked if I agree with cost.

Professional Completion

Professional Completion - Very happy!

Areas Of Satisfaction

Areas Of Satisfaction - They have always met expectations- high standards are expected and followed by them.

Recognized Excellence

Recognized Excellence - Jonathan, Paul, Scott, Josh, Jerry, Margaret Anne…

Response

Fiderio & Sons Thank you for your incredible 9-year loyalty to Fiderio & Sons. We’re truly grateful for the opportunity to work with you over the years and are thrilled to know that our friendly, reliable, and competent team has consistently met your expectations. Your kind words about Jonathan, Paul, Scott, Josh, Jerry, and Margaretann mean so much to us. We’re proud to have such a dedicated team representing our values of quality craftsmanship and responsive service. We also sincerely appreciate your thoughtful feedback. It helps us continue to grow and fine-tune our communication. In a collaborative process like home remodeling, clearly identifying the key decision-maker is essential. It’s a vital part of how we keep projects moving smoothly and ensure that communication remains balanced and intentional every step of the way. Thank you again for your continued trust in Fiderio & Sons. We are so grateful that we were part of this renovation, and the continued trust you put in our team— reminds us why we love what we do.

Garrett M.

Verified · Meriden, CT · Jun 16 2025

Fiderio did a wonderful job installing our new front door and side door to our garage, so we decided to go with Fiderio in our bathroom project. We like to support local companies.

Additional comments

Friendly & Helpful Staff

Friendly & Helpful Staff - We were always kept informed, didn't feel like Fiderio forgot about us. All personnel were informative, answered all my questions, and I always ask alot of questions, { my husband thinks I ask too many questions}...enjoyed everyone that came to our home, all very pleasant....

Installation Crew

Installation Crew - Sergio was very organized, professional and personable. A pleasure having him install our walk in shower.

Respectful, Organized and Clean

Respectful, Organized and Clean - See number 7

Improvement Suggestion

Improvement Suggestion - Can't think of anything

Areas Of Satisfaction

Areas Of Satisfaction - Satisfied with all areas

Recognized Excellence

Recognized Excellence - Everyone was great.......

Additional Comments

Additional Comments - We like to hire and support local, family owned companies, like Fiderio and Sons. We will definitely call you again when we begin our next home renovation.

Response

Fiderio & Sons Garrett M., thank you for your glowing review of Fiderio & Sons! We're thrilled that you've chosen us for multiple projects, from your doors to your bathroom. Your support of local businesses means the world to us. It's wonderful to hear that our team, especially Sergio, provided such a positive experience. We're glad you found our staff informative and pleasant, and that we kept you well-informed throughout the process. Your satisfaction with all areas of our service is our greatest reward. We truly appreciate your loyalty and look forward to assisting you with your next home renovation. Thank you for making Fiderio & Sons your trusted local contractor!

David J.

Verified · Wallingford, CT · Jun 12 2025

Additional comments

Overall Experience

Overall Experience - Once again, another Fiderio project completed and we couldn't be happier.

Recognized Excellence

Recognized Excellence - Jeff Paine is always responsive, well organized, and keeps us updated throughout the project.

Response

Fiderio & Sons David J., thank you for your glowing review of Fiderio & Sons! We're thrilled that you're so satisfied with another successful project. It's wonderful to hear that Jeff Paine's responsiveness, organization, and communication met your expectations. We take pride in our team's professionalism, from sales knowledge to installation quality. Your continued trust in Fiderio & Sons for multiple projects means the world to us. We're committed to maintaining this level of excellence in all aspects of our service. Thank you for recommending us and for being a valued customer. We look forward to serving you again in the future!

Review in Wallingford, CT

Verified · Wallingford, CT · Jun 10 2025

Additional comments

Improvement Suggestion

Improvement Suggestion - Honestly, I can't think of anything they need to change. We were very, very satisfied.

Areas Of Satisfaction

Areas Of Satisfaction - They actually exceeded expectations in all categories.

Recognized Excellence

Recognized Excellence - They were all good, Jonathan, Mark, and Jeff.

Additional Comments

Additional Comments - We were extremely satisfied with the whole job from start to finish. We were impressed with the quality of their bid and how detailed it was. We were also impressed with the fact that when we first met with the sales rep, Jonathan, he wanted to know if there was anything we expected from them. We had never heard that from a contractor before.

Response

Fiderio & Sons Thank you for your glowing review of Fiderio & Sons! We're thrilled that we exceeded your expectations in all categories. It's wonderful to hear that you appreciated Jonathan's approach, our detailed bid, and the overall quality of our work. We take pride in our commitment to understanding and meeting our customers' needs. Your recognition of Jonathan, Mark, and Jeff is greatly appreciated. At Fiderio & Sons, we strive to provide an exceptional experience from start to finish, and we're delighted that we achieved this for you. Thank you for choosing us for your project, and we look forward to serving you again in the future!

Review in Cromwell, CT

Verified · Cromwell, CT · May 29 2025

The work has always met my expectations.

Additional comments

Cooperative And Responsive

Cooperative And Responsive - I have some very specific requests and Jonathan never makes me feel stupid/bad/annoying about anything.

Construction Quality

Construction Quality - Excellent skills and workmanship.

Installation Crew

Installation Crew - This time, Scott was phenomenal with the installation of entry doors.

Installation Quality & Workmanship

Installation Quality & Workmanship - So wonderful to have doors that will be safe and secure.

Professional Completion

Professional Completion - As the first step of a multistep renovation, I am very satisfied so far.

Improvement Suggestion

Improvement Suggestion - I cannot think of anything!

Recognized Excellence

Recognized Excellence - Jonathan, Margaretann, Paul, Scott, ... so far

Additional Comments

Additional Comments - They are great!

Response

Fiderio & Sons Thank you for your glowing review of Fiderio & Sons! We're thrilled that our work consistently meets your expectations. It's wonderful to hear that you've had positive experiences with our staff and contractors, especially Jonathan, Margaretann, Paul, and Scott. We take pride in our excellent workmanship, professional sales approach, and ability to address your specific needs. Your satisfaction with the entry door installation and our overall service is truly appreciated. At Fiderio & Sons, we strive to provide safe, secure, and high-quality renovations. We're honored by your trust in us for your multi-step project and look forward to continuing to exceed your expectations. Thank you for recognizing our team's efforts – it means the world to us!

Ron S.

Verified · Durham, CT · Apr 27 2025

Good communication starting from the sales process to project completion. Anytime there was a question or concern it was always addressed. It was a positive experience. Thank you Jonathan, Jeff and Josh!

Additional comments

Recognized Excellence

Recognized Excellence - Jonathan, Jeff, Josh and Jamie!

Response

Fiderio & Sons Ron S., thank you for your glowing review of Fiderio & Sons! We're thrilled to hear about your positive experience from start to finish. It's wonderful that our team, including Jonathan, Jeff, Josh, and Jamie, provided excellent communication and addressed all your questions and concerns promptly. We take pride in our professional staff, quality workmanship, and customer-focused approach. Your recognition of our sales knowledge, installation quality, and overall professionalism is greatly appreciated. We're honored to have met your needs and exceeded your expectations. Thank you for choosing Fiderio & Sons, and we look forward to serving you again in the future!

Terry B.

Verified · Middletown, CT · Mar 18 2025

Additional comments

Areas Of Satisfaction

Areas Of Satisfaction - Fiderio replaced our sunroom screens with a stronger mesh that will be more pet-resistant. Fiderio was able to complete the job after I had tried other companies that just seemed unable or uninterested in helping us.

Recognized Excellence

Recognized Excellence - Jeff Payne was very helpful as the Project Manager.

Additional Comments

Additional Comments - Jonathan Fiderio was a great representative for us. He listened to what we wanted done and provided very polite service as well as specific quotes.

Response

Fiderio & Sons Terry B., thank you for your glowing review of Fiderio & Sons! We're thrilled that we could provide the perfect solution for your sunroom screens. It's wonderful to hear that Jonathan listened attentively and offered polite service with specific quotes. We're glad Jeff Payne was helpful as your Project Manager. Your satisfaction across all aspects, from our sales knowledge to installation quality, means the world to us. We truly appreciate your business and recommendation. Fiderio & Sons is committed to exceptional service, and we look forward to assisting you with any future home improvement needs.

Timothy M.

Verified · East Haddam, CT · Mar 10 2025

Additional comments

Improvement Suggestion

Improvement Suggestion - Can't offer any suggestions for improvement, we are totally satisfied.

Areas Of Satisfaction

Areas Of Satisfaction - Knowledge, cleanliness, professionalism, timeliness

Response

Fiderio & Sons Timothy M., thank you for your glowing review of Fiderio & Sons! We're thrilled that you're totally satisfied with our service. Your appreciation for our knowledge, cleanliness, professionalism, and timeliness means a lot to us. It's wonderful to hear that Josh and Mario stood out for their exceptional work. At Fiderio & Sons, we strive to provide top-notch service in every aspect, from sales knowledge to installation quality. We're grateful for your recommendation and look forward to serving you again in the future. Thank you for choosing Fiderio & Sons for your home improvement needs!

Review in Chester, CT

Verified · Chester, CT · Feb 14 2025

They are personable, caring and intent on doing a great job and giving the customers what they want.

Additional comments

Overall Experience

Overall Experience - Nice people doing the day to day work

Response

Fiderio & Sons 🌟 Thank You for Your Kind Words! 🌟 We are beyond grateful foryour 5-star review 🏡✨ As a family-owned remodeling company, we take pride in delivering quality craftsmanship and personalized service. Your trust in us means everything!

Cheryl H.

Verified · Middlefield, CT · Jan 23 2025

Additional comments

Areas Of Satisfaction

Areas Of Satisfaction - Quality of work and Communication

Recognized Excellence

Recognized Excellence - Everyone! The office staff and the work crew.

Additional Comments

Additional Comments - If you hire Fiderio & Sons for any job, big or small, I know you will be completely satisfied. The office staff, project manager and crew go above and beyond. Communication regarding your project is excellent. I will be hiring Fiderio & Sons for any future projects. They are the best!

Response

Fiderio & Sons Cheryl H., thank you for your glowing review of Fiderio & Sons! We're thrilled that you had such a positive experience with our team, from the office staff to the work crew. Your satisfaction with our communication, quality of work, and overall service means the world to us. We're especially pleased that you found our installation crew to be respectful, organized, and clean. Your confidence in recommending us for any job, big or small, is truly appreciated. We look forward to working with you on future projects and continuing to exceed your expectations. Thank you for choosing Fiderio & Sons for your home improvement needs!

Kathleen S.

Verified · West Hartford, CT · Jan 21 2025

Additional comments

Areas Of Satisfaction

Areas Of Satisfaction - We have completed multiple projects with Fiderio and every time we are exceptionally satisfied with their communication, project management, design and craftsmanship.

Recognized Excellence

Recognized Excellence - Mark's craftsmanship was excellent. Dave was able to draw out our vision and Mark executed beyond our expectations.

David J.

Verified · Wallingford, CT · Jan 10 2025

Our bathroom remodel is absolutely beautiful! From the planning and design, recommendations for unique features, daily updates from our project manager, to wonderful craftsmanship from all work on the project, we couldn't be more pleased with the result.

Additional comments

Friendly & Helpful Staff

Friendly & Helpful Staff - Jonathan, Jeff, Josh and all the others on the project were great to work with.

Cooperative And Responsive

Cooperative And Responsive - Any questions or requests were answered and dealt with very quickly.

Sales Knowledge

Sales Knowledge - Jonathan was very knowledgeable and had great suggestions.

Recognized Excellence

Recognized Excellence - As already mentioned: Jonathan Fiderio, Jeff Paine and Josh (sorry, I don't know his last name) made a great team.

Response

Fiderio & Sons Thank you so much for taking the time to leave such a wonderful review! We are truly grateful for your kind words and for sharing your experience with others. It means the world to us to know that you’re satisfied with our home remodeling services. Your feedback inspires us to continue doing our best every day. If there’s anything else we can do for you, please don’t hesitate to reach out. We look forward to serving you again in the future!

Dave I.

Verified · Prospect, CT · Dec 21 2024

No hesitation in recommending, a positive experience from start to finish.

Additional comments

Friendly & Helpful Staff

Friendly & Helpful Staff - Shout out to Margaret Ann, Johnathan, Jeff, Josh & Mark.

Cooperative And Responsive

Cooperative And Responsive - Exceptional in this area!

Sales Knowledge

Sales Knowledge - You could not have a more knowledgeable & personable salesperson than Johnathan.

Contractor Knowledge

Contractor Knowledge - Very much so.

Areas Of Satisfaction

Areas Of Satisfaction - Customer service was outstanding, virtually everyone in your company was friendly, helpful & caring.

Overall Experience

Overall Experience - Agreed!

Recognized Excellence

Recognized Excellence - Johnathan, for his positive, can get it done attitude, and Mark, also for his positive attitude and exceptional workmanship.

Response

Fiderio & Sons Thank you so much for the kind words and the 5 star review. Our team feels blessed that we've had the opportunity to cotinue to help you remodel your home. Thank you for choosing our family owned business. Nothing makes us happier than to see the happiness reflected in our client’s testimonials, referrals and repeat business. Enjoy the new renovations and we look forward to staying in touch for years to come!

Tom N.

Verified · Berlin, CT · Dec 05 2024

Professional and very communicative along in the process. Overall, very helpful people.

Additional comments

Areas Of Satisfaction

Areas Of Satisfaction - The craftsmanship exceeded my expectations.

Recognized Excellence

Recognized Excellence - I want to recognize David Federio for his exceptional service.

Response

Fiderio & Sons Thank you for taking the time to share your recent experience! We are glad we had the opportunity to partner with you and certainly hope the transformation brings you daily joy on your exterior carport/portico. We hope to partner again together in the future.

Mike K.

Verified · Branford, CT · Nov 10 2024

The experience exceeded my expectations

Additional comments

Areas Of Satisfaction

Areas Of Satisfaction - All areas

Response

Fiderio & Sons Thank you so very much for sharing your 5 star review! Our team feels blessed we had the opportunity to help you with your remodeling project. Thank you for choosing our family owned business. Nothing makes us happier than to see the happiness reflected in our client’s testimonials, referrals and repeat business. Enjoy the new renovations and we look forward to staying in touch for years to come!

Review in Meriden, CT

Verified · Meriden, CT · Nov 04 2024

Additional comments

Areas Of Satisfaction

Areas Of Satisfaction - They exceeded my expectations with the timeliness of completing the project.

Recognized Excellence

Recognized Excellence - I would like to recognize the carpenter Ron for his exceptional service.

Additional Comments

Additional Comments - It was a satisfactory and good experience.

Jeff K.

Verified · Higganum, CT · Oct 14 2024

Excellent experience from start to finish.

Additional comments

Areas Of Satisfaction

Areas Of Satisfaction - Everything was excellent, but i would like to call out the communication in particular; really top-notch!

Response

Fiderio & Sons Here @ Fiderio & Sons we sincerely appreciate the kind words and your testimonial to our services and quality workmanship. We are excited to partner again in the future.

David B.

Verified · Meriden, CT · Oct 13 2024

Additional comments

Recognized Excellence

Recognized Excellence - Jeff and the entire crew

Response

Fiderio & Sons Thank you so much for taking the time to share your recent experience. We appreciate the opportunity to help you. We will share the accolades with our team so they know their hardwork, professionalism and quality workmanship is sincerely appreciated.

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