We highly recommend Fiderio & Sons. They have done multiple home renovation projects for us, and each one was completed with exceptional quality and timeliness. Their staff is also very professional and friendly.
I have and will continue to recommend Fidero to anyone needing TOP QUALITY craftsmanship for any project they may be considering for their home
I will definitely recommend consulting with Fiderio, should family or friends have building or renovation needs. The quality of their work is excellent.
With only a few minor glitches during the construction, Fiderio produces high quality work and products that we are very happy with.
Installation Crew - So professional and friendly
I use Fiderio & Sons for everything in my house. Mark Fiderio who is called Uncle Mark, Is a master carpenter. I absolutely love when he comes because his quality of work superb. Everyone knows me at Fiderio & Sons and knows that I love them so much. I recommend them all the time. I have referred so many people to the point that I can't even remember how many times I referred people. The people that I have referred we're all happy with the quality work that Fiderio & Sons provided. Also, I would like to point out that if you are not happy with them, they will always correct or resolve any issues to make you happy.
Friendly & Helpful Staff - I would give the staff at Fiderio & Sons a 10.
Construction Quality - I never had inferior materials in my house.
Sales Knowledge - We would collaborate with one another and put our heads together. It was never just my opinions, but their opinions too to get the work done.
Respectful, Organized and Clean - Fiderio & Sons cleaned up after themselves.
Professional Completion - When Fiderio & Sons Come to your house they don't come for a few hours and leave, and say they'll come back to finish the job some other time. They have always come when they said they would and finish the job when they said they would, so that there's no lapse in between.
Improvement Suggestion - I don't have any suggestions, but I think the quality of work is superb. I think that the mannerisms that they project is excellent, the office staff is rights on target, they are very efficient very knowledgeable, and I think they are the best.
Areas Of Satisfaction - Fiderio & Sons met and exceeded my expectations with Every project that they have done in my house, it's beyond the call duty. For example, with the downstairs molding that Uncle Mark did when he came, he enhanced the project, and I thought it was wonderful.
Recognized Excellence - I would like to recognize Margaret and Jonathan for their exceptional service. Margaret has such a great personality she's always on top of things. Jonathan goes beyond the Call of Duty and he's as sweet as can be. Uncle Mark I have to say is a master craftsman and his work is in exceptional, and I'm thrilled when he comes.
Additional Comments - From start to finish it's an easy process with Fiderio & Sons. There are no pressured commitments, if I wanted to start a project a few months later and not at the moment they were always agreeable to do that. It seems like the customer comes first and whatever their needs are Fiderio & Sons will meet. You can tell I really like them! My first project was my bathroom, and I only have one bathroom in my house. When Fiderio & Sons Was repairing my bathroom every night they would put the toilet back up for my convenience. They really took my needs into consideration. Also, I had new doors put in that were storm doors, and I believe Scott was the one who installed it. I love my doors that they put in. No cold air comes in, they make everything effortless when they are doing the work, and they all have great personalities too. Fiderio & Sons Is the most wonderful company to do business with and they're honest people.
Recognized Excellence - Every person we worked with. From our first contact, Jonathan, to Paul and Jeff, they were great to work with. Margaret Anne helped with the paint and decorating. They were all exceptional.
Additional Comments - Fiderio & Sons set deadlines for when they started and finished. By and large, they kept to it. They were here just about every day, weather permitting or sickness permitting. They gave the project high priority. They stuck to their word. In terms of why we selected them, we interviewed four companies. Their estimate was very detailed. We knew exactly what to provide and expected. They had a show room, which was very helpful. We did not have to go to different stores to select tiles.
Areas Of Satisfaction - Fiderio & Sons are top notch in all areas
Recognized Excellence - Mark Fiderio is a pleasure to work with and has taken the time on more than one occasion to work with us over time to find a great solution for challenging projects we have presented to him.
Additional Comments - All of the folks that we have spoken with at Fidero & Sons have been helpful and pleasant to work with.
Fiderio & Sons wasn't the lowest quote we received. We based our decision on the recommendation of a friend. Very pleased with the entire experience.
Friendly & Helpful Staff - The billing and payment system made progess payments quick and easy.
Areas Of Satisfaction - Cleanliness, overall quality of workmanship
Recognized Excellence - Salesperson Dave, Project Manager Jeff, Lead carpenter Josh
Fiderio & Sons was so good! The two fellows, who came from the beginning a couple of years ago, work so well. I have used Fiderio & Sons many times. I am going to bring them again. They worked so hard. They could not speak English, but they did a wonderful job. They did a great job on my roof. They installed beautiful blue shutters. They installed two doors in my garage. They have installed gutters with guards. They got my gutters done in an hour. Mark did a beautiful job on my wrought iron railing. He installed a new railing. They have changed my lights. They were so good. I cannot say enough. About 25 years ago, Fiderio & Sons installed my siding. I am very happy.
Cooperative And Responsive - I am getting my whole kitchen redone in the spring by Fiderio & Sons.
Construction Quality - The workmanship was fine. I do not know about the materials.
Understood Needs - I did not talk with them too much because they were working. When my roof was leaking, the two workers worked from 8am - 5:30pm without a break.
Respectful, Organized and Clean - We have been very pleased with Fiderio & Sons' work.
Improvement Suggestion - I have no suggestions for improvement. I am not a very handy guy, so I tend to turn to contractors. Fiderio & Sons is becoming one of our favorite go-to people.
Areas Of Satisfaction - Fiderio & Sons met/exceeded my expectations in all areas. From the inside staff to the installers, I have no complaints whatsoever.
Recognized Excellence - On this particular project, Ron Nelson provided exceptional service. I would rate him 5 out of 5.
Additional Comments - Fiderio & Sons is top-notch in my eyes.
From the receptionist to the workers, they are all outstanding.
Areas Of Satisfaction - The company is prompt, courteous, and goes beyond the call of duty for home care needs. I can't say enough good things about them.
Additional Comments - I highly recommend this company to anyone with home needs. They are completely honest!
Mark, Jonny, Paul
The overall service that was provided was top notch!
We have another project, maybe two, we will approach them on shortly. We intend to use them again.
Improvement Suggestion - We had used you 15–20 years ago on something else. This particular need we approached them and from A to Z, they were fantastic.
Areas Of Satisfaction - We plan on using them again on some other things we need to have done.
Recognized Excellence - I would like to recognize the salesman, Yancy, and the installers. There were two installers and they are the highest grade possible.
I would be extremely likely to recommend Fiderio & Sons. They are a super dependable family owned business and their customer service is flawless.
Friendly & Helpful Staff - Anytime I called in to ask a question, I could rely on Maria & Jaimie, Margaretann & Melanie's reassuring manner. No question, however, minute, was always answered warm and professional. I felt like a friend and not just a customer.
Cooperative And Responsive - Fiderio & Sons focuses on their customers. They listen and understand from the customer's perspective. Listening is very important and by listening correctly, they were able to take care of all my needs.
Construction Quality - The material that was brought in was from a reputable lumber company who I've dealt with before. I was glad to see Fiderio & Sons worked with them as well. It was obvious the skilled team that worked on my deck took pride in all that they did. Whether the job is big or small, the pride and skill of that team showed through their impeccable work.
Sales Knowledge - Scott, Fiderio's remodeling specialist, diligently attended to all the details of my project. He earned my trust and respect through his consistent professionalism in all our interactions.
Understood Needs - From the beginning with Scott, and then the team, all understood & listened to my wants and needs.
Installation Crew - The Fiderio & sons installation crew were efficient, responsible and easy to communicate with. They showed up on time, worked hard, cleaned up and completed the project quickly as scheduled.
Installation Quality & Workmanship - I am absolutely pleased and satisfied with the skills of the team and their workmanship.
Professional Completion - The total project from beginning to end was professionally handled and I am so very pleased.
Contractor Knowledge - Fiderio & Sons are knowledgeable and solutions oriented. They are
Improvement Suggestion - I can't think of anything I would like to see changed; please continue to do what you are doing.
Areas Of Satisfaction - The customer service from the beginning call, to the sales rep, to the crew, to all those people who I spoke with through the process excelled in their customer service. The crew began on time, worked hard & their workmanship showed it. The thank you gifts from Fiderio both shocked and surprised me. I have never dealt with a business that was so thoughtful and creative. Continue to do what you are doing......dedication and hard work is exemplified with this company. KUDOS to Fiderio & Sons and a warm THANK YOU!!
Overall Experience - All those aboard at Fiderio & Sons are united & work together as a team to provide a valuable service to their customers. Every employee has a service to provide and does provide making this a wonderful, productive and honest business.
Recognized Excellence - I wish I could remember everyone's names so forgive me if I don't but all those who worked on my project (they know who they are) and the inside staff were exceptional; they treated me with respect and kindness, answered all my questions without exasperation and again, excelled in their customer service.
Additional Comments - If anyone has a project no matter big or small, Fiderio and sons should be the FIRST call. All your concerns and questions will be handled professionally and honestly.
They were totally professional. They did the work without hesitation. They had extreme professionalism and true craftsmanship.
Respectful, Organized and Clean - There were never any worries.
Improvement Suggestion - I do not have one suggestion for something they can change. They were so professional, so concise, and fluent. The Carpenter Mark is an absolute genius, artist craftsman. He is fantastic and polite.
The process went smooth from start to finish and the company provided exactly what they promised to provide. The staff was very pleasant and worked hard and very cleanly. Communication was excellent and the finished product looks amazing
New Roof: Fantastic job!
Jonathan provided plenty of samples and photos for roof selection. Installation team took great care in protecting house and windows by use of netting and tarps. Team was professional and nice. Not only is our new roof beautiful…but the cleanup was impressive. Thank you Fiderio for yet another job well done!
I would absolutely recommend Fiderio to my friends and family if they want a job well done.
Friendly & Helpful Staff - Everyone I encountered at Fiderio was friendly and helpful.
Cooperative And Responsive - Fiderio is a company where all of the folks involved are quick to answer and take care of any questions or concerns.
Construction Quality - I love the results of the project Fiderio did for me. There woodwork looks beautiful.
Sales Knowledge - Scott B. listened to me and gave me honest and helpful responses during the whole process.
Understood Needs - Fiderio accomplished exactly what I wanted to be done.
Installation Crew - Fiderio's crew went to work in a timely manner and did a beautiful job. They even moved the work to a day earlier since weather issues might hinder this procedure.
Respectful, Organized and Clean - Beautiful cleanup to my satisfaction, not an easy feat.
Installation Quality & Workmanship - Fiderio's Workmanship and quality was far superior to other places I had used in the past.
Professional Completion - Love the results of this project beyond my expectations.
Contractor Knowledge - Knew exactly how to achieve great results regarding my project.
Improvement Suggestion - I feel that the results of this job were perfect the way they came out.
Areas Of Satisfaction - The outcome of this job went beyond my expectations, I love how my window and woodwork look.
Overall Experience - All parts of this project went beautifully.
Recognized Excellence - From Scott B, in sales, to the ladies in the office and the workmen, all deserve kudos for a job well done.
Additional Comments - I would use Fiderio for all of my construction projects in the future and wouldn't hesitate to tell others about their outstanding work.
I am likely to recommend Fiderio & Sons because they did very nice work, they were efficient, and they cleaned everything up well.
Areas Of Satisfaction - Fiderio & Sons met my expectations with the siding, it was very nice, the interior work was done professionally and completely, and the roofing was completed in one day and that was quite nice as well. I have no complaints.
Recognized Excellence - I would like to recognize Dave and the gentleman in charge of the roofing for their exceptional service. The girls in the office were very friendly as well.
Yes we recommend Fiderio wholeheartedly. They installed our new roof about 10 years ago which is why we went back to them for our current project. They fixed a leaking shower on an emergency basis. Then they redid 3 bathrooms and repaired the kitchen ceiling which was damaged from the prior shower leak. They also installed tile in the front door foyer and fixed the ceiling there. We are very pleased with the workmanship and the prompt responses to questions that came up during the project. We felt that everyone was trustworthy in multiple places in our home. We highly recommend Fiderio.
Areas Of Satisfaction - Very prompt response to my initial inquiry. He sent a timely emergency team to fix a leak in our preexisting bathroom while we were waiting for the new bathroom materials to arrive. He kept us posted about project timing, when the workers would arrive, and they were always on time and worked efficiently and cleanly. Completely satisfied with the Fiderio organization and the workers he sent out.
Additional Comments - We will call Fiderio again when we need work done on our home.
Sales staff (Yancy) and entire roofing TEAM were courteous and LISTENED to us (the CUSTOMER)
Friendly & Helpful Staff - See #1 above
Sales Knowledge - Yancy and I/us had appropriate number of discussions to ensure clarity for what we wanted and he always followed up in a timely manner.
Installation Crew - See above #1
Areas Of Satisfaction - They did exactly what I wanted.
Recognized Excellence - I would like to recognize Jonathan, Brian, and Mark for their exceptional service.