The scheduling was well organized. The skill level of the carpentry was superior. The outcome of my project was really, really good.
The carpentry was awesome.
Great company, good value, excellent customer service and customer experience!
They have been honest, knowledgeable and professional in handling my various project needs for many years. I have and will continue to recommend them to my family and friends.
All workers were professional, always here exactly when they promised, never late, and were experts in every part of the project. They were wonderful to work with and the result was a beautiful renovation. Highly recommend Fiderio.
Working with Fiderio and Sons is always a worry free experience. Craftsmen are professional band easy to have in our home.
The quality of work and the finished product.
I know it was an expensive project, but Fiderio & Sons were so professional and so nice. The work crew was very clean. Dave helped me make the selections for my bathroom. He was wonderful, and he made great selections. I can't say enough about the company. It was expensive, but it was worth every penny. Everything was wonderful; I couldn't ask for a better experience. The carpenters were super! I only have one bathroom in my house, and they made sure that I had a toilet that was functional to use, so I was not inconvenienced at all.
Absolutely! I know it was an expensive project, but Fiderio & Sons were so professional and so nice. The work crew was very clean. Dave helped me make the selections for my bathroom. He was wonderful, and he made great selections. I can't say enough about the company. It was expensive, but it was worth every penny. Everything was wonderful; I couldn't ask for a better experience. The carpenters were super! I only have one bathroom in my house, and they made sure that I had a toilet that was functional to use, so I was not inconvenienced at all.
4+A friend had suggested that I seek them out and get the information. Everything that Gary and JoAnne said was right on target! They were professional, very helpful in making suggestions, and the workmen were extremely clean. They cleaned up beautifully before they left each day.
I was satisfied overall. The whole experience was outstanding! I couldn't ask for anything better!
My husband and I were very pleased from start to finish. Beginning with our salesman,office staff and installation crew forman kept us updated overall great experience.
There was not one aspect of our project (addition) that was below 5 stars,Skill on time flawless
work done when promised
They were responsive when I had a couple of issues after my bathroom remodel. They came promptly and addressed the issues to my satisfaction. I highly recommend them if you want the job done right. If you want the job done at a bargain basement price with questionable results then do not waste your time or theirs. I am strongly considering them for a kitchen remodel.
Great value, great customer service
All ares. Never needed to be concerned about anything
Nothing but don’t change what you do so good
The entire crew was highly professional and went out of their way to be helpful during all aspects of our renovations! We will certainly recommend Fiderio to anyone seeking to do any type of inside or outside renovations to their home!!
The workers always cleaned up after themselves before they left for the day. The high quality of all of the materials used. Everything looks as though it will last forever!!
Sorry, we can't think of a thing!
Nothing but great things to say about the entire project experience!!
Quality professional work and great follow through to ensure we were satisfied.
I was most satisfied with how they treat their customers and the knowledge of their products, also their workmanship.
From start to finish they kept us informed and they stuck to the timeline they gave us.
When we first walked into their office until the installation was complete, they were courteous, timely, professional, and very clean with their work. They are proably one of the best companies I have ever done business with. I would not hesitate to use them again or recommend them.
Mainly because of the entire Fiderior Team from the sales consultant to the installers. Everything was top-notch, the best.
I was most satisfied with the workmanship of the installers.
As long as they stay the way they are, they going to do good. We are totally satisfied and we will be using them again.
I have already spread the news to friends and colleagues. They need look no further than this family company in Meriden. Passing neighbors wondered what was happening when seeing the its trucks in my driveway. I had used Fiderio years ago to reside my house and put in new windows and doors. Recently I followed its recommendations when wishing to "age in place" As expected, the work was done promptly and efficiently.. I believe in both the professionalism and the absolute integrity of Fiderio & Sons ( and Daughters in Law:-)
I was pleased with the efficiency. In early planning for the work two days were scheduled in case there should be a need to go to a second one. I had work done on both the master bathroom and garage doors: the work was completed in just in half a day
I do this fairly often:-) And since my home is on a main road into Middletown, it's seen all the time. I have already spread the news to friends and colleagues. They need look no further than this family company in Meriden. Passing neighbors wondered what was happening when seeing the its trucks in my driveway. I had used Fiderio years ago to reside my house and put in new windows and doors. Recently I followed its recommendations when wishing to "age in place" As expected, the work was done promptly and efficiently.. I believe in both the professionalism and the absolute integrity of Fiderio & Sons ( and Daughters in Law:-)
I aopreciated the oersonal, family touches...the person visiting my home....the friendly, casual yet professional discussion at that time of my lilestyle and needs . Planning occurred in the Fall to occur the following June; Fiderio representatives phoned me with a timely reminder and showed up exactly when promised. I continue to be delighted with the work done weeks ago and will be calling Fiderio again!
No suggestions- love your new (to me) showroom, by the way. The materials you use are of the highest quality.
First,I would like to say that this company is very professional and caring.My wife and I dealt with David from beginning to end. He was always courteous and very helpful.When we had questions or concerns he immediately got back to us. David was extremely easy to work withand made us very at ease. We can not say enough about Dan and Shane.They were very professional and did a fantastic job at our house. They are very hardworking, prompt and kind. It took us a long time tofind the correct company to accomplish what we needed to have done ( both major and minor projects),but we are extremely satisfied with Fiderio and sons and would not hesitate to recommend them highly.
Because they are very responsive to problems and have quality workmanship.
I was most satisfied because they came to work everyday.
We were very happy with the work & the time it was completed in. They were very flexible with us and we would definitely use them again.
I was most satisfied with Fiderio & Sons because they were very knowledgeable about the replacement issues that we were having & the water damage we had. They were very helpful for finding a solution for what was going on & being flexible with our budget.
I had my roof and a front door installed. They were friendly, professional and extremely neat and tidy.
I rated a 4 because of the timeliness and that they were neat and clean. It went perfectly.
I am most satisfied with the front door installation. They worked very hard to get a perfect front door in.
I was very pleased.
Fiderio & Sons were terrific. We initially decided to have them install new windows, slider door and new front storm door. The job went well with no issues so we decided to have them remodel our bathroom. Again the job was done professionally with know issues, and we were very pleased. We then had the do our entire kitchen and make it an open concept, they also did all of the upstairs floors in a luxury vinyl plank, and installed stair caps on all stairs. Everything came out beautiful. We are extremely pleased with the quality and professionalism of all personal involved from Fiderio, They were extremely clean and respective to all of our requests. I would recommend them to all friends and family.
Hire them, you won't be sorry. I like them a lot.
They were very punctual, they cleaned up afterward, and the work was fine.
They had a lot of stuff out when they were working, but they cleaned every single thing up. It was perfect when they left.
They're really good, I don't have anything for them to change.
I have used Fiderio for 3 projects. A bathroom remodel, windows and new aluminum trim and gutters. In each case they provided a fair price and communicated with me ahead of time on each phase. The workers showed up on time and were all conscientious about doing a good job and cleaned up thoroughly each day. Each job was done very well and I am extremely happy with the results. My first call on any future work will be to Fiderio.
The ability to perform the work in a fairly short period of time. Skill of the workers and quality of the job.
When coming to quote on the requested work, you could possibly identify other areas around the home that might need work and offer to quote on those.
Our workers, Lenny and Eric, were amazing! They are professional, hard-working individuals with wonderful personalities, and it was just an absolute pleasure to deal with them each day they were here. Matt Dow, our salesman, is exceptional, and the company is just wonderful to deal with as well. From beginning to end, all of my questions and concerns were addressed in a more than timely manner. I will use Fidero and Sons for any future work needed on our home. I cannot sing their praises enough!
I have nothing to suggest this time around!
They were very professional and they did a great on my house. I would definitely recommend them to a friend.
I was satisfied with everything. They were super friendly and helpful couldn't asked for anything more.
I can't think of anything.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Fiderio & Sons as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys