Fiderio did a wonderful job installing our new front door and side door to our garage, so we decided to go with Fiderio in our bathroom project. We like to support local companies.
Friendly & Helpful Staff - We were always kept informed, didn't feel like Fiderio forgot about us. All personnel were informative, answered all my questions, and I always ask alot of questions, { my husband thinks I ask too many questions}...enjoyed everyone that came to our home, all very pleasant....
Installation Crew - Sergio was very organized, professional and personable. A pleasure having him install our walk in shower.
Respectful, Organized and Clean - See number 7
Improvement Suggestion - Can't think of anything
Areas Of Satisfaction - Satisfied with all areas
Recognized Excellence - Everyone was great.......
Additional Comments - We like to hire and support local, family owned companies, like Fiderio and Sons. We will definitely call you again when we begin our next home renovation.
Improvement Suggestion - Honestly, I can't think of anything they need to change. We were very, very satisfied.
Areas Of Satisfaction - They actually exceeded expectations in all categories.
Recognized Excellence - They were all good, Jonathan, Mark, and Jeff.
Additional Comments - We were extremely satisfied with the whole job from start to finish. We were impressed with the quality of their bid and how detailed it was. We were also impressed with the fact that when we first met with the sales rep, Jonathan, he wanted to know if there was anything we expected from them. We had never heard that from a contractor before.
The work has always met my expectations.
Cooperative And Responsive - I have some very specific requests and Jonathan never makes me feel stupid/bad/annoying about anything.
Construction Quality - Excellent skills and workmanship.
Installation Crew - This time, Scott was phenomenal with the installation of entry doors.
Installation Quality & Workmanship - So wonderful to have doors that will be safe and secure.
Professional Completion - As the first step of a multistep renovation, I am very satisfied so far.
Improvement Suggestion - I cannot think of anything!
Recognized Excellence - Jonathan, Margaretann, Paul, Scott, ... so far
Additional Comments - They are great!
Good communication starting from the sales process to project completion. Anytime there was a question or concern it was always addressed. It was a positive experience. Thank you Jonathan, Jeff and Josh!
Recognized Excellence - Jonathan, Jeff, Josh and Jamie!
Areas Of Satisfaction - Fiderio replaced our sunroom screens with a stronger mesh that will be more pet-resistant. Fiderio was able to complete the job after I had tried other companies that just seemed unable or uninterested in helping us.
Recognized Excellence - Jeff Payne was very helpful as the Project Manager.
Additional Comments - Jonathan Fiderio was a great representative for us. He listened to what we wanted done and provided very polite service as well as specific quotes.
Improvement Suggestion - Can't offer any suggestions for improvement, we are totally satisfied.
Areas Of Satisfaction - Knowledge, cleanliness, professionalism, timeliness
They are personable, caring and intent on doing a great job and giving the customers what they want.
Overall Experience - Nice people doing the day to day work
Areas Of Satisfaction - Quality of work and Communication
Recognized Excellence - Everyone! The office staff and the work crew.
Additional Comments - If you hire Fiderio & Sons for any job, big or small, I know you will be completely satisfied. The office staff, project manager and crew go above and beyond. Communication regarding your project is excellent. I will be hiring Fiderio & Sons for any future projects. They are the best!
Areas Of Satisfaction - We have completed multiple projects with Fiderio and every time we are exceptionally satisfied with their communication, project management, design and craftsmanship.
Recognized Excellence - Mark's craftsmanship was excellent. Dave was able to draw out our vision and Mark executed beyond our expectations.
Our bathroom remodel is absolutely beautiful! From the planning and design, recommendations for unique features, daily updates from our project manager, to wonderful craftsmanship from all work on the project, we couldn't be more pleased with the result.
Friendly & Helpful Staff - Jonathan, Jeff, Josh and all the others on the project were great to work with.
Cooperative And Responsive - Any questions or requests were answered and dealt with very quickly.
Sales Knowledge - Jonathan was very knowledgeable and had great suggestions.
Recognized Excellence - As already mentioned: Jonathan Fiderio, Jeff Paine and Josh (sorry, I don't know his last name) made a great team.
No hesitation in recommending, a positive experience from start to finish.
Friendly & Helpful Staff - Shout out to Margaret Ann, Johnathan, Jeff, Josh & Mark.
Cooperative And Responsive - Exceptional in this area!
Sales Knowledge - You could not have a more knowledgeable & personable salesperson than Johnathan.
Contractor Knowledge - Very much so.
Areas Of Satisfaction - Customer service was outstanding, virtually everyone in your company was friendly, helpful & caring.
Overall Experience - Agreed!
Recognized Excellence - Johnathan, for his positive, can get it done attitude, and Mark, also for his positive attitude and exceptional workmanship.
Professional and very communicative along in the process. Overall, very helpful people.
Areas Of Satisfaction - The craftsmanship exceeded my expectations.
Recognized Excellence - I want to recognize David Federio for his exceptional service.
The experience exceeded my expectations
Areas Of Satisfaction - All areas
Areas Of Satisfaction - They exceeded my expectations with the timeliness of completing the project.
Recognized Excellence - I would like to recognize the carpenter Ron for his exceptional service.
Additional Comments - It was a satisfactory and good experience.
Excellent experience from start to finish.
Areas Of Satisfaction - Everything was excellent, but i would like to call out the communication in particular; really top-notch!
Recognized Excellence - Jeff and the entire crew
Workers were good Josh did a great job. Workers controlled the dust .I have a severe dust allergy and had no problem
Cooperative And Responsive - Jeff responded to my questions immediately and tended to my needs
Construction Quality - The completed job looks great. The material looks good and is attractive
Sales Knowledge - Scott responded to my questions and helped me find a vanity that would fit my space
Installation Crew - All the workmen were professional and responded to my requests
Improvement Suggestion - None
Areas Of Satisfaction - Very good at controlling the dust.
Recognized Excellence - Josh did a great job. Very professional Polite
Areas Of Satisfaction - Fiderio & Sons exceeded my expectations with their quality of work and the quality of the materials.
Recognized Excellence - I would like to recognize Josh for his exceptional service.
Additional Comments - Fiderio & Sons were always very responsive; If we had a question they always got back to us with an answer.
We highly recommend Fiderio & Sons. They have done multiple home renovation projects for us, and each one was completed with exceptional quality and timeliness. Their staff is also very professional and friendly.
Areas Of Satisfaction - Quality, timeliness, cleanliness, and friendliness
Recognized Excellence - Sergio and Josh
I have and will continue to recommend Fidero to anyone needing TOP QUALITY craftsmanship for any project they may be considering for their home
Recognized Excellence - Mark Fiderio , Jeff , Sergio , and Freddie , our painter
Areas Of Satisfaction - Our siding was installed by Fiderio 20 years ago. The house looked great then and held up very well over the years. The recent job was to replace the siding that was damaged when a tree fell against the house. The most recent work was very well done. The crew not only did great work but were also very professional and friendly.
I will definitely recommend consulting with Fiderio, should family or friends have building or renovation needs. The quality of their work is excellent.
With only a few minor glitches during the construction, Fiderio produces high quality work and products that we are very happy with.
Installation Crew - So professional and friendly
I use Fiderio & Sons for everything in my house. Mark Fiderio who is called Uncle Mark, Is a master carpenter. I absolutely love when he comes because his quality of work superb. Everyone knows me at Fiderio & Sons and knows that I love them so much. I recommend them all the time. I have referred so many people to the point that I can't even remember how many times I referred people. The people that I have referred we're all happy with the quality work that Fiderio & Sons provided. Also, I would like to point out that if you are not happy with them, they will always correct or resolve any issues to make you happy.
Friendly & Helpful Staff - I would give the staff at Fiderio & Sons a 10.
Construction Quality - I never had inferior materials in my house.
Sales Knowledge - We would collaborate with one another and put our heads together. It was never just my opinions, but their opinions too to get the work done.
Respectful, Organized and Clean - Fiderio & Sons cleaned up after themselves.
Professional Completion - When Fiderio & Sons Come to your house they don't come for a few hours and leave, and say they'll come back to finish the job some other time. They have always come when they said they would and finish the job when they said they would, so that there's no lapse in between.
Improvement Suggestion - I don't have any suggestions, but I think the quality of work is superb. I think that the mannerisms that they project is excellent, the office staff is rights on target, they are very efficient very knowledgeable, and I think they are the best.
Areas Of Satisfaction - Fiderio & Sons met and exceeded my expectations with Every project that they have done in my house, it's beyond the call duty. For example, with the downstairs molding that Uncle Mark did when he came, he enhanced the project, and I thought it was wonderful.
Recognized Excellence - I would like to recognize Margaret and Jonathan for their exceptional service. Margaret has such a great personality she's always on top of things. Jonathan goes beyond the Call of Duty and he's as sweet as can be. Uncle Mark I have to say is a master craftsman and his work is in exceptional, and I'm thrilled when he comes.
Additional Comments - From start to finish it's an easy process with Fiderio & Sons. There are no pressured commitments, if I wanted to start a project a few months later and not at the moment they were always agreeable to do that. It seems like the customer comes first and whatever their needs are Fiderio & Sons will meet. You can tell I really like them! My first project was my bathroom, and I only have one bathroom in my house. When Fiderio & Sons Was repairing my bathroom every night they would put the toilet back up for my convenience. They really took my needs into consideration. Also, I had new doors put in that were storm doors, and I believe Scott was the one who installed it. I love my doors that they put in. No cold air comes in, they make everything effortless when they are doing the work, and they all have great personalities too. Fiderio & Sons Is the most wonderful company to do business with and they're honest people.