Excellent work as expected given the price
I would recommend Fick Bros. Roofing & Exterior Remodeling Company because they solved the problem the first time.
I have told all my neighbors to go to Fick first!!
Workmanship, Professionalism, and Communication. I wouldn't hesitate to recommend Fick Bros!
We had Fick Brothers repair a roof where others had previously not finished the job properly. They were very knowledgeable and solved all of the issues we had. The crew was friendly and respectful. The job site was kept clean and they showed themselves to be professional craftsmen.
Quality of work was good, but price was at a premium. Salesman was very nice and assured me that everything within reason would be covered to my satisfaction, but once he was out of the picture, dealing with the project manager was more difficult. Things I asked for was always not “specified in the contract” so it felt like he was always trying to nickel and dime me. The timeline for the project was to be finished by Christmas, but didn’t get completed until April of the following year.
I am very satisfied with the work they performed at the Seven Foot Knoll Lighthouse, a historic structure and icon of Baltimore's Inner Harbor.
I have already recommended FB to my neighbors who have a slate roof in need of repairs.
Would recommend to avoid doing business with Fick.
They did a really good job!
I have relied on them for many jobs. I tend to be edgy about work on the house but never feel I need to be with them.
Your representatives were friend and attentive to my concerns. Their workmanship is great.
they did a beautiful job - really thinking on the fly on an unusual project. and service level is consistant across the company. have been impressed on all dealings
I would let them know they did quality work and they have been in business for a long time so you don't have to worry about them going away. Which is what happened to me before.
They know what they're doing and they're professionals.
Professional company that I felt very comfortable doing business with. The job required a lot of work on elevated surfaces and on the front facade of the house so it is very visible and potentially dangerous hiring someone inexperienced. Ficks did a good job and I would hire them again.
dFick Bros. Roofing & Exterior Remodeling Companyid a great job they were very profession through. Dit bother me at all unless they had to and it just went really well.
Fick was friendly, fair, and appeared to do a good job in a timely fashion.
I like the work and recommend the company to anyone looking for similar work.
Service delivery was excellent, as is the follow up, and the sales process beforehand. The price is commensurately high. That in and of itself is to be expected. The choice of materials, in this case a portland cement on a building constructed in an era of lime mortar, is questionable to the point of regrettable. I wish I had known as much prior to this project as I do now about the pros and cons of lime-vs-portland cement on old stone structures. I would have insisted on the former, but I also would have expected Fick to know everything there is to know about these issues in return for the $40K we spent on this.
Work was well done. Interface with workmen and office staff impeccable. Was not pushed into something that I didn't want or need.
They are extremely attentive to the quality of the work.
Recognized Excellence - Andy and crew were amazing! Andy knows how to run the crew and do a superior job. Thanks to Ashley in the office for being prompt with email replies, and updates.
I always recommend Fick Bros due to the quality of their work and getting the job done right .... to the satisfaction of their customers .
Fick Bros. Roofing & Exterior Remodeling Company is consistently dependable and very high quality.
They were very good.
Frick Brothers provided the highest level of Customer Service and Professional ability I have received on a project with one of our properties. I wish I had found them first.
We've been a customer of Fick for 16 years with annual inspections and contracted work. Professionalism, high level of competency, quality of workmanship, and reliability have been exceptional.
Professional, timely, quality driven and exceeding all expectations. It is refreshing in these days of "mediocrity" to work with someone that wants to step up, do it right, and make BEST their standard of action. Good for you Fick Brothers, good for you!!
We would recommend Fick Brothers Roofing because of both the quality and detail of their proposal as well as the quality craftsmanship of their work
Fick has done work for us previously. As always the quality was excellent and the team diligent.
As far as I know, Fick does great work. I don't know, however, if another company could do just as good a job BUT not cost as much.
We are very pleased with the work done by Fick Bros. They were very professional from the time that we received our estimate to the time that the job was completed. I would highly recommend them.
Company does great work but less expensive contractors might be considered.
We have already recommended Fick Bros. already to our friends and neighbors!
Excellent work; and they stand behind it and fix it if there is a problem
I always recommend fick to neighbors and friends
We have even with Fick Bros. for decades at our current address. Roof replacements on house and garage, door repairs on garage, porch fixes including most recent ast week, and roof maintenance. Recommended Fick to a neighbor who has used them twice.
I am happy with their work.
They were very dependable and did quality work.
Fick is one of the only roofers in the area that we could find that addresses issues with box gutters. The job turned out great and the project manager was helpful and communicative. He kept us well-informed of changes in the project and was friendly throughout.
Knowledge of the Trade, Great tradesmen , Great service all around
I have already, with qualification that my impression is that you are probably rather expensive.
I have use your company many times before for roof repair and seasonal cleaning. When asked, I always recommend Fick Bros because of your process--starting from the estimate and concluding with the follow up. Can't beat the confidence I feel in hiring your company because of how you go about your business.
Install a roof vent ahead of schedule. The contractor called me about a small issue and actually issued us a credit. A little expensive overall but well worth the price! You get what you paid for and it’s high quality and great communication!
Areas Of Satisfaction - I have very high expectations, and they lived up to it. They did previous work on my house and were great. The recent job they did went extremely fast and well.
Been here 50 years. Used Fick many times. This was the best crew we ever had
Professional, on-time and good. They fixed extra things they didn't need to fix. They replaced my storm door and also worked on my roof. They always gave me honest answers. They could have charged me way more money than necessary. I trust them.
Fick Bros Roofing is the very best in every way, but excellence is expensive. It obviously is costly to attract and retain the high quality workers that we always see working for Fick, as well as the quality of the materials used. Over the past few years, we have had quite a bit of work done on our 127 year old house, and also watched the workmanship performed on our next door neighbor's house and we would never use any other company because of it. Their carpenters are EXCELLENT. The work that was done to beautifully and meticulously re-glaze and repaint our windows, replace rotting sills is fabulous and a huge relief to us. The parts of the uppermost levels of the house that are very difficult to reach required extensive scaffolding and effort to access, so we requested that, while they were up there, that they please paint all the areas (stain cedar shingle siding, dormers, and window frames) because, through previous experiences, we knew that painters would also need extensive (and expensive) scaffolding set up to paint those difficult to reach areas. This was all done expertly, and in the long run would save us money, as the house needs painting too. Fick staff is always polite and accommodating and we have become quite fond of some of them. Good people. Their office staff keeps us notified of work schedules and we never feel ignored. Ultimately, the important issue for us is that we know that Fick is going to be around in the years to come, retaining the best in staff, and will be there to address any problems or issues that may need to be re-visited in the future. Professional trades-people are becoming harder to come by these days, and should be applauded and supported.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Fick Bros. Roofing & Exterior Remodeling Company as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys