See response to #13
They have always done excellent work on our home. They replaced our roof and have done subsequent work. They did very good. We are very happy. Todd is very good at following up to see how things are going.
Estimator provided complete and detailed information on the process. Workmen were courteous, and left the site clean and tidy each day. All communications were timely and informative. My replacement copper gutters and downspouts are functional and attractive.
I would definitely recommend Fick to others and surely call them again if another problem arises here
Highly skilled work!
They do excellent work. No issues.
Fick Bros. Roofing & Exterior Remodeling Company did a great job cleaning my windows and deck.
They did a great job and exceeded expectations.
Everyone at Fick is always very courteous and professional. They definitely know their business and take care of their customers.
Fick Bros. Roofing & Exterior Remodeling Company is very reliable!
Absolutely! I recommend Fick Bros to neighbors, family and friends all of the time!
We have used Fick to install and repair roofs on our house and garage. The roof installation was well done and has held up well. Fick has also repaired leaks and fixed some incorrectly installed transitions and valleys. Never had another leak after their repairs. I also appreciate that their people are interested in long-term fixes, even if they cost a little more. Fick has excellent office help who do a great job of scheduling and keeping us informed if there are scheduling issues. With Fick we don't have to worry about our roof.
Very pleased with the way the job went. Extra repair and slate costs were incurred but foreman helpful in explaining the need. Would use Fick Bros. again if needed. Planning on using the maintenance service.
Fick Bros are the consummate professionals. From our sales rep to the guys who finished the job, they are a top shelf roofer. Super pleased with the work and will use them in the future when needed.
Service was impeccable. Showed up on time, kept us informed at every step. Were proactive in advising us on areas that needed additional attention/repair. Followed through on all change order and additional time/materials requests. Left the site in clean.
I had several other roofing companies try to diagnose where the leak was coming from. Walt from Fick Bros. did a very comprehensive examination of the whole area, inside and out. He took the information to the production staff and the masons and they came up with a plan to fix the chimney and the roof.
We are pleased with the work. There was some minor damage to window screens and a piece of aluminum flashing but Fick re-screened all of the screens and replaced the flashing. Two tires were damaged by nails but Fick paid to replace both tires without questions.
Very professional from start to finish
Quality materials and workmanship
yes, i would recommed Fick. Expensive but good.
I would recommend that anyone with an older home use Fick Bros. for any of their house exterior needs.
I've always had excellent service from Fick. Even The few times I did not hire them for a project, the relationship with Walt Wilson has remained positive and helpful. I try to include them in any research I do for home projects.
We experienced storm damage to a portion of the gutters on our house. A crew member came out to the house took measurements and cleared storm debris from the from the roof and the remaining undamaged gutters. I was told that there existed a six to seven week backlog of work; however, they were able to fit me into the schedule within a few weeks. All work professionally completed.
They used very high quality materials and craftsmanship to complete the roofing project.
I have worked with several roofing companies for almost 20 years since moving into my home. Fick has been the most reliable and trustworthy company servicing the original roof. They were always able to identify and effectively resolve roof leaks when other companies failed. When it came time for a roof replacement, there was no question I would select Fick Bros. They provide quality service and workmanship!
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Fick Bros. Roofing & Exterior Remodeling Company as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys