I have use your company many times before for roof repair and seasonal cleaning. When asked, I always recommend Fick Bros because of your process--starting from the estimate and concluding with the follow up. Can't beat the confidence I feel in hiring your company because of how you go about your business.
Install a roof vent ahead of schedule. The contractor called me about a small issue and actually issued us a credit. A little expensive overall but well worth the price! You get what you paid for and it’s high quality and great communication!
Areas Of Satisfaction - I have very high expectations, and they lived up to it. They did previous work on my house and were great. The recent job they did went extremely fast and well.
Been here 50 years. Used Fick many times. This was the best crew we ever had
Professional, on-time and good. They fixed extra things they didn't need to fix. They replaced my storm door and also worked on my roof. They always gave me honest answers. They could have charged me way more money than necessary. I trust them.
Fick Bros Roofing is the very best in every way, but excellence is expensive. It obviously is costly to attract and retain the high quality workers that we always see working for Fick, as well as the quality of the materials used. Over the past few years, we have had quite a bit of work done on our 127 year old house, and also watched the workmanship performed on our next door neighbor's house and we would never use any other company because of it. Their carpenters are EXCELLENT. The work that was done to beautifully and meticulously re-glaze and repaint our windows, replace rotting sills is fabulous and a huge relief to us. The parts of the uppermost levels of the house that are very difficult to reach required extensive scaffolding and effort to access, so we requested that, while they were up there, that they please paint all the areas (stain cedar shingle siding, dormers, and window frames) because, through previous experiences, we knew that painters would also need extensive (and expensive) scaffolding set up to paint those difficult to reach areas. This was all done expertly, and in the long run would save us money, as the house needs painting too. Fick staff is always polite and accommodating and we have become quite fond of some of them. Good people. Their office staff keeps us notified of work schedules and we never feel ignored. Ultimately, the important issue for us is that we know that Fick is going to be around in the years to come, retaining the best in staff, and will be there to address any problems or issues that may need to be re-visited in the future. Professional trades-people are becoming harder to come by these days, and should be applauded and supported.
I think they do great work. It was later than was scheduled and there was no communication on adjusting the schedule. I felt undervalued as a costumer who is planning a full copper roof installation in the spring. There was a big discrepancy between what the sales man said I needed and what the crew said I needed at the time of the work. It created a big increase in price.
Reliable and professional..........a company team.
Very through. Explained everything very well.
They are professional and timely and hard workers, and pleasure to work with.
Very professional and knowledgeable.
The whole team communicated well, always cleaned up the work site, and created a great look with our copper roof.
They have provided top quality service for 25 years at my home and I can't think of any other firm to call for my roofing needs.
Fick Brothers does quality and timely work
Fick is not the most economical pick but they will get the job done and offer a broad suite of services.
Fick Bros. exceeded our expectations in all aspects of the job.
Areas Of Satisfaction - The quality of the Larson doors is exceptional. Everyone I worked with from my quote to installation completion was knowledgeable, helpful, professional and polite.
Factors Most Important In Choosing Fick - reputation of company and quality of materials and fact they would remove shingles on the walls to make sure the new roof shingles are properly attached.
Areas Of Satisfaction - Crew was very professional.
Having contracted Fick Bros. for several different projects (roofing, masonry, carpentry, etc), they have never failed to meet my expectations. The quality of workmanship and professionalism is always top-notch.
We are very satisfied!
Areas Of Satisfaction - I was most satisfied with the qualty of workmanship and professionalism.
I felt entirely comfortable with Fick Bros. designing and carrying out a very complicated roof/deck, multiple sliding glass door replacement job on a quirky late 1960s townhouse. I highly recommend them BUT you will pay. But the peace of mind and the high quality finished product was worth it.
Areas Of Satisfaction - The new gutter was installed earlier than expected, and has improved the water flow off the roof.
Recognized Excellence - Todd went above and beyond for us and we are extremely appreciative. It was so refreshing to have someone who takes accountability and wouldn't stop until he was confident that the work would 100% resolve our issues.
Areas Of Satisfaction - I was most satisfied with the professionalism of the crew. They are skilled at what they do.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Fick Bros. Roofing & Exterior Remodeling Company as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys