I am disappointed in the communication between the corporate offices and myself. They did not reply to emails timely, nor follow up on phone calls as promised. The installation team is what made the process go from bad to good.

We are very pleased with all the process, from sales, agreement, permits, installation, inspections and above all, the outstanding customer service.

The workers did a great job also very met their time schedule. They surprised me but returning all the furniture in place I would definitely recommend your crew to anyone who asks

Trust the company is providing an exceptional product

Everything went well! Team was on time and very friendly, and answered all my questions

they stand by their products and they do great work

The team was very quick to respond and keep me informed

Great job. Courtesies observed while working. Especially Stefan, Jose’ and Renso who all went over and beyond in effort and courtesies. Each did something that demonstrated their commitment to their job!! Couldn’t have been happier! Rich

Great staff.. work was punctual and timely!

From the original meeting to the final inspection, everyone was very professional, courteous, knowledgeable, and very helpful. Big shoutout to Ashley and Renzo! Getting the permit was no easy task… Thank you very much for your persistence and diligence.

The quality is better than what I have seen before.

The personnel were very knowledgeable and knew what they were doing with the task ps assigned to them.

Very reliable. Excellent job they've done.

Service. Quality. Time up.

It was a very good experience, from the first call allthe way to the installation. Mr. Luis, the supervisor and Mr. Frank, the installer, they both have made a great job getting things done properly, very happy with the service...

The professionalism of the sales person. The product speaks for itself and the warranty you can't beat.

Everything

Quality of work outstanding

American made product, Free replacement regardless of circumstances, Professional installation. Superior product technology.

Quality product that they stand by. They respond immediately to any concern or problem and resolve immediately.

Excellent work and service, everything was done the same day

Good service, excellent employees. Work done in a good timely manner.

Pedro and his crew. Very professional, Made me feel like family. When I saw a problem no excuse just smile and said he would take care of it and he did. Kept me informed of the project.

Sales associate was very helpful and friendly.

Definitely will recommend fhia to friends and family.

Everything was professionally done and the job looks great.

Staff is pleasant, clean and efficient.

The windows/doors replacement was excellent. The product is first rate and the installation was highly professional.

Very good work installing our Windows.

La attention al cliente es muy buena. Puntuales y respetuosos. Recomendado !

Luis, was a pleasure to deal with. He was very available and always pleasant.

For second ocation FHIA has conducted remodeling works at my home in Miami (sliding doors and patio door). The quality of their products are the highest.

Everything was done on time, everyone was professional, forthcoming, and caring.

Awesome

I would definitely recommend FHIA, the customer service was excellent ,thumbs up

The service was professionally done with precision and in a timely manner

Work was done very well and carefully to protect my home.

Excelente works!

Very responsible and respectful people 👏.

They were very timely and professional, meet and exceeded my expectations.
I will definitely recommend them.

The team was well focused on their job. The very few times I interrupted them to ask a question, they promptly and politely answered it. They kept each area where they worked as clean as possible upon leaving.

Trabajan muy bien y muy profesionales

Windows installed in Dec 2024, 2 broken frames and a screen with a whole and no replacement yet. They didn't even tell me about what I found took pictures and let them know but still no action to replace. Bad service

Except for the sales person , everyone was very helpful. The field manager Luis was great , the manager Ralph was great addressing my frustration with the sales person. Overall service was great , I highly recommend the company except the sales person . The sales person name is Alex piedra.

I would recommend FHIA because of their professionalism and expertise.

On time. Pleasant introduced themselves and got straight to work.

The experience with FHIA Remodeling is Excellent. From start to finish.

This was a positive experience. The team was reliable and the project was completed in a timely manner. Most importantly, my windows look great! I am very happy! 😊

Creo que sí, son un poco carros, pero lo importante es la calidad

I am satisfied with the job